Note fondée sur 3 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,0 sur 5
3,3 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Perfect!

Publié le 9 oct. 2023 sur HomeAway
I had a last minute family emergency and needed a place to stay, quick! This Caroga Lake location was available and it worked out wonderfully. The location was great and the size was perfect. Communication with the host was wonderful. I accidentally locked myself out (whoops 😂) and the issue was resolved within a reasonable time. Would definitely stay here again
4 sur 5
par un voyageur

Weekend getaway

Publié le 23 juill. 2023 sur HomeAway
Adorable cabin. Very quaint. Cleanliness could have been a little better. (Cobwebs everywhere). The bathroom door needs to be replaced and the light for the porch did not work (kind of dangerous for the porch steps at night) other than that had a wonderful time. Thank you! Danielle
3 sur 5
par un voyageur

Nice people but the property needs updates

Publié le 10 oct. 2022 sur HomeAway
First, the welcome basket and smores supplies were great; our granddaughter loved that. However, the property itself was noticeably run down. We rent properties in the Adirondacks several times every year, And this was one of the most rundown properties we have stayed at in several years. The bark trim around the doorways and windows was a problem - if you bumped or tapped it all the wood dust came falling out. And there was no vacuum to clean it up. The kitchen table looked handmade and was so old that even after cleaning it, it was still sticky. The dishes in the cupboards had to be washed before they could be used. The cupboards were dirty and there were cobwebs everywhere. For the cleaning fee that was charged, we definitely would expect more attention to detail there. The wood pellet grill on the back deck had no instructions so we had no idea how to work it. I downloaded the user manual and the app and we still weren’t able to grill steaks on it because it never achieved a high enough heat. The online reviews for that particular grill were terrible by the way. Overall, I would say that this property is extremely rundown and needs a lot of updates. Sorry, I have to be honest here.
Commentaires de Gestion de l’hôtel
10 nov. 2022 par VrboOwner, Gestion de l’hôtel
Tom, thank you for staying with us. We are sorry you didn't enjoy your stay. - We apologize for the lack of cleanliness. We have the home professionally cleaned in between each guest's stay. We wish you had reached out to the Guest Contact during your stay if there were any issues you needed to be addressed. We would have done everything we could to resolve them immediately so that you could enjoy the home. Thank you for bringing this to our attention. - We're sorry you had a difficult time operating the grill. It is brand new and was purchased in late July. It has worked fine for other guests who have used it and me. We wish you had reached out as we would have been happy to help you. Thank you again for providing such valuable feedback. It is greatly appreciated as it allows us to tackle these issues before our next booking.