Note fondée sur 27 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bad start- Great finish
Publié le 9 oct. 2024 sur HomeAwayWe had a poor experience with this property, but Bryant heard our concerns and switched us to another unit. I can't recommend this property, but I can highly recommend this rental agency for their customer service.
Commentaires de Gestion de l’hôtel
22 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the feedback. We appreciate you taking the time to share your experience. We're glad to we were able to address your concerns and assist you with moving to another unit. Customer service is a top priority for us, and we will continue to strive for excellence in this area. We value your business and hope you'll consider us again in the future.
par un voyageur
Carolina Beach
Publié le 5 oct. 2024 sur HomeAwayIt was great. Wish the property had an elevator. Other than that the property was perfect. The ocean waves at night were great for my sleep. Beds were super comfortable.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the positive review. We're glad to hear that you enjoyed your stay and found the property to be perfect, aside from the lack of an elevator. We appreciate your feedback and will take it into consideration for future improvements. Thank you again for your patronage, and we hope to have the opportunity to host you again in the future.
par un voyageur
Great neighborhood
Publié le 23 sept. 2024 sur HomeAwayWill return
Commentaires de Gestion de l’hôtel
1 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We value your feedback and look forward to seeing you again in the future!
par un voyageur
Relaxing weekend
Publié le 3 sept. 2024 sur HomeAwayWe had a wonderful time. The property was nice. The view was fabulous. We really enjoys ourselves
Commentaires de Gestion de l’hôtel
13 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the wonderful review! We're thrilled to hear that your stay was fantastic and the house met your expectations. We appreciate your kind words and look forward to welcoming you back in the future.
par un voyageur
View
Publié le 25 août 2024 sur HomeAwayThe view is stunning and we enjoyed every bit of that . The master bedroom size was big enough for me to put my baby’s pack and play by the side of the bed. However, the kitchen utensils and dishes were dirty. We tried to use the dish washer to wash the dishes and it didn’t clean it well. The pots and pans were old and had peeled coatings in there. The bath tubs and faucets are dated and could do with sone updates as well. There was broken furniture leaning against the wall on the deck that my kids could have fallen off on if we had not seen it. The deck carpet whilst I understand is hard to keep totally clean does not seemed to have been cleaned up in a while and my infant kept picking stuff off it and putting into her mouth. The rug in the living room has a loose strand that kept tripping my 1 year old. I called the management company to let them know of the uncleanliness and they said someone would sent over to clean but no one showed up during the 5 days we were there, the flooring and kitchen cabinets are updated, the beds are also ok and worked well for my family. We love that there was a pool that we saw being cleaned as our kids used the pool alot. In the last condo we stayed in there was an accident in the pool and when we reported it to the management company we never saw anyone come to clean it. Hence we never went back there!
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your detailed review. We appreciate you taking the time to provide feedback on your experience. We will certainly address the issues you've raised, such as the cleanliness of the kitchen utensils and dishes, the condition of the pots and pans, and the need for updates to the bathroom fixtures. Your safety concerns regarding the broken furniture and loose rug are also important, and we will ensure these are promptly addressed. We strive to provide a high-quality experience for all our guests, and your comments will help us improve. We hope you were still able to enjoy your stay overall, and we look forward to welcoming you back in the future.
par un voyageur
our stay
Publié le 18 août 2024 sur HomeAwaywell 2 of the 3 tvs didnt work washer and dryer didnt work and had a pan in oven used and not cleaned but we did clean it floor needed to be sweep but we did it over all ok but not as expected
Commentaires de Gestion de l’hôtel
30 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. Your satisfaction is important to us, and we will address the issues you mentioned to ensure a more enjoyable experience for future guests. We wish you had let us know about these issues during your stay, as we would have promptly resolved them! We appreciate your understanding and hope you will consider staying with us again in the future.
par un voyageur
SandsV3F
Publié le 20 juill. 2024 sur HomeAwayWe liked the location, ocean view is always a plus, was on the 3rd floor. No elevator but was really 4 floors to go up and down. The unit felt old and worn. Very little decoration that feel you were at the beach. Bathrooms could at least be updated with new hardware. Towel racks always falling off. Many outlets not working. No games available in the unit only 2 puzzles, extra blankets would be nice. Washer / dryer unit in unit but not connected to use. A must to have at the beach Should have mirrors in all rooms and closet space in all rooms I feel all this would help with higher ratings for this unit
par un voyageur
Wonderful location great family time
Publié le 6 juill. 2024 sur HomeAwayEasy steps from the beach.Great time
Commentaires de Gestion de l’hôtel
9 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the kind words! We are so glad you enjoyed your stay, and we can't wait to see you back again soon!
par un voyageur
Cute
Publié le 5 mai 2024 sur HomeAwayThe location was perfect!! It close to everything and everywhere we needed to be. It was quiet and the beach was right there. The bathrooms were small. I love that there was an exit in every room to the porch or balcony.
Commentaires de Gestion de l’hôtel
14 mai 2024 par VrboOwner, Gestion de l’hôtel
Thank you for the kind words! We are so glad you enjoyed your stay, and we can't wait to see you back again soon!
par un voyageur
The view was everything, but the rest was subpar.
Publié le 17 août 2023 sur HomeAwayNot having a king size bed and no closet available for the master bedroom on the ocean was a bit disappointing. The view was spectacular. The tubs were stained and there was a pan and bowl soaking from the previous stay sitting on the counter when we arrived. We did live the option of having 3 bedrooms and the top floor was lovely. We didn’t have internet the entire last day but understood the mix up with the owner and the company. I would live to stay her again but sadly the queen master was just too small for my husband and I. Also it took the dryer 3 cycles to dry one load, I had to spend a lot of time on laundry. Fantastic location. Beautiful beach.
Commentaires de Gestion de l’hôtel
1 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Emily! Thank you for the review. We are glad you enjoyed your stay. The home is advertised as having queen beds, but we will let the owner know of your recommendation for a king in the primary bedroom! The owner is working alongside the HOA to make several updates and improvements to the home during the offseason. We hope to see you again soon!
