Note fondée sur 401 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
11 mai 2022 par Alyssa, Gestion de l’hôtel
ear Paul,
Thank you for taking the time to tell us about your experience at Holiday Inn Express CARROLLTON WEST.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Holiday Inn Express
par un voyageur de France
Publié le 19 août 2019 sur Expedia
Chambre très propre avec micro ondes, frigo et cafetière.
L’établissement est bien situé par rapport aux commerces et à l’université.
Je ne suis pas déçue et je reviendrai.
Commentaires de Gestion de l’hôtel
9 oct. 2019 par Kel S, Gestion de l’hôtel
Thank you for the well appointed review, very thorough. I am so glad you had a great stay and will be back when you are in town. We appreciate your loyalty.
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Valued Guest, We are glad to hear that you enjoyed your recent stay. We hope that we are able to host you again in the near future.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Recent remodeled. Just great hotel all around
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Felicia FOM, Gestion de l’hôtel
Hello Valued Guest, Thank you for your recent feedback. We are glad to hear that you enjoyed your stay and hope to host you again soon in the future.Sincerely,Felicia WalstonFront Office Manager
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Felicia FOM, Gestion de l’hôtel
Hello Valued Guest, Thank you for your recent feedback. We are glad to hear that you enjoyed your stay and hope to host you again soon in the future.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Construction was going on when we arrived. The cable did not work, but a staff member came up immediately and fixed it. There was also hair in the bathroom, but overall it wasn't a bad stay.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Felicia FOM, Gestion de l’hôtel
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton. We appreciate the feedback and look forward to serving you again in the future.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
So the hotel was almost completely renovated but it said it had a pool but it was only half full and that was one of the reasons for picking this location, also all the room doors need to fitted properly. They are to tight to the farm. Everyone is slamming the door to get them to shut all hours of the night. The place is nice but I would have not stayed at this location if would have known it was under construction. I most likely will not book through Expedia next time. Because they are most likely not going to do anything. When you book a place to stay the amenities should work as stated. But it was not. The hotel will be very nice but it was not finished while we were there
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Felicia FOM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Holiday Inn Express & Suites- Carrollton West. We do apologize for the inconvenience of the doors and the pool. It is our duty to make sure each of our guest's stay is comfortable as possible and unfortunately we failed to do so, please know your unsatisfactory stay was an exception. We hope that you will give us the opportunity to serve you again to show you a better quality experience. Again, thank you for choosing to stay with us.Sincerly,Felicia WalstonFront Office Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
The property was having renovations during our stay, but it was clean and nice. Staff was nice as well.
Commentaires de Gestion de l’hôtel
29 août 2024 par Felicia FOM, Gestion de l’hôtel
Thank you for choosing to stay at the Holiday Inn Express & Suites- Carrollton. We appreciate the feedback and look forward to serving you again in the future.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Felicia FOM, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Holiday Inn Express & Suites- Carrollton West. We do apologize for the inconvenience of our current renovations. It is our duty to make sure each of our guest's stay is comfortable as possible and unfortunately we failed to do so, please know your unsatisfactory stay was an exception. We hope that you will give us the opportunity to serve you again to show you a better quality experience. Again, thank you for choosing to stay with us.
par un voyageur
Publié le 17 août 2024 sur Expedia
They are remodeling it would have changed my decision
Commentaires de Gestion de l’hôtel
18 août 2024 par General Manager, Gestion de l’hôtel
Hello Michael, I apologize that you were not happy with your recent stay. We are indeed under going a lite renovation which includes changing carpet, painting and soft goods in the rooms. We are in the last days of the renovation and hope that you will visit us again and enjoy our new look and gain a new perception.
