Note fondée sur 424 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
One wall of the room did not have power to the lights / outlets. I had to complain twice before it got fixed. Room was not the cleanest, with debris up against some walls, and a hair in the shower and sink. Bedding was a bit worn, but clean and comfortable. Staff was friendly. Slept well. Room very much needs some renovation, as it is showing its age.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par M, Gestion de l’hôtel
Dear Andrew,Thank you for taking the time to provide feedback about your recent stay. While we’re pleased to hear that you found our staff friendly and had a restful night's sleep, we sincerely apologize for the issues you experienced with the room's power, cleanliness, and condition. We understand how frustrating it must have been to report the power issue multiple times, and we appreciate your patience while it was resolved. Cleanliness is a top priority, and we regret that the room did not meet the standards you expect and deserve. Additionally, we take note of your comments regarding the room’s condition and will address the need for renovations to enhance guest comfort. Your feedback is invaluable in helping us improve, and we hope you’ll consider staying with us again so we can provide you with a better experience.Best Regards,Management Team
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Everything was satisfactory except for the bed. Very uncomfortable
Commentaires de Gestion de l’hôtel
27 sept. 2024 par M, Gestion de l’hôtel
Dear Jason,Thank you for your feedback. We’re glad to hear that your overall experience was satisfactory, but we’re sorry to learn that the bed was uncomfortable. Your comfort is important to us, and we will consider your comments as we work to improve our accommodations. We appreciate you sharing your thoughts and hope to welcome you back for a more comfortable stay in the future.Best Regards,Management Team
par un voyageur
Publié le 24 sept. 2024 sur Expedia
First, the price was amazing for the experience we got. We were in a little bit of a slump and had already stayed at another hotel around, which was absolutely awful & for the same amount. At the price we paid online to book here, I honestly didnt have high expectations but this Quality Inn and the staff truly surprised me with their friendliness and accommodating services!! And that can be hard to do for me lol. Very safe and quiet location as well. Oh and their continental breakfast was a heaven sent considering no one around here seems to do that anymore; and they don’t even advertise that on Expedia so I was pleasantly surprised! Mahi and Mick the managers, were A-1 and so hospitable! Thanks guys!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par M, Gestion de l’hôtel
Dear Brandie,Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at our Quality Inn, especially after your previous stay at another hotel. It's great to know that our friendly staff, including Mahi and Mick, made a lasting impression and contributed to your enjoyable visit. We’re also pleased that you found our continental breakfast to be a pleasant surprise. Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay!Best Regards,Management Team
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par M, Gestion de l’hôtel
Dear Pamela,Thank you so much for your wonderful review and for taking the time to share your experience with us. We are absolutely delighted to know that you enjoyed your stay and that our team was able to meet your expectations. We hope to welcome you back in the future for another outstanding experience.Best regards,Management Team
par un voyageur
Publié le 24 août 2024 sur Expedia
The property was excellent, however, the room was not up to my previous expectations for this brand. There was no trash can, the clock radio didn't work and there were no instructions on how to set the alarm so I used my cell phone.
There was no logical place to plug in my computer at the table and the office chair had lots of scratch marks from a cat (I know because I have a cat)
The floor was sticky for my slippers and needed to be mopped clean. I amenities for washing were excellent.
When I go back to this town I think I will use another brand. There was only one young man working a
Commentaires de Gestion de l’hôtel
24 août 2024 par M, Gestion de l’hôtel
Dear Eddie,Your appreciation of the staff is highly encouraging. However, we take issues of maintenance and cleanliness very seriously, and we are truly sorry for the inconvenience you encountered. We shall investigate your concerns and ensure that our property is adequately upgraded in terms of furnishings and maintenance. We wish to see you soon for a better stay.Sincerely,Management Team
par un voyageur
Rude
Publié le 13 août 2024 sur HotelsThere was no ice. The clerk was to busy in the back with his blanket to help me when I checked out was not friendly at all.
Commentaires de Gestion de l’hôtel
16 août 2024 par M, Gestion de l’hôtel
Dear Shari,We regret the issues you encountered with the ice machine and the service at checkout. We aim to provide prompt and courteous service to all our guests, and we will address this with our team to ensure a more attentive and professional approach moving forward. We will ensure your future stays are more pleasant.Best regards,Management Team
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par M, Gestion de l’hôtel
Dear Kristy,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, and we will ensure your future stays are more pleasant. See you soon!Best regards,Management Team
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Very clean , very comfortable beds sheets very soft along with towels very absorbent , host very friendly and staff .
Commentaires de Gestion de l’hôtel
19 juill. 2024 par M, Gestion de l’hôtel
Dear Anna,We are glad we could win your trust and provide you with the best. It is pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay. We enjoyed catering to your needs as much as you enjoyed your stay and hope to enhance this experience further. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team
par un voyageur
Publié le 24 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par M, Gestion de l’hôtel
Dear Judy,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team
par un voyageur
