Note fondée sur 217 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Expedia
My family and I have stayed here several times. Don, the manager/owner, was great. He accommodated us while in a bind due to a bad car accident before we arrived. Front lobby staff has always been very polite also. The indoor pool is always open and really helped occupy my children's time and distract them from the situation we were in. Coming from someone who is very picky about sanitation, the cleanliness here is awesome! Hospitality is great as well. This is my only go-to place when in Carrolton!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Brandie, for taking the time to write a review of your stay at the Red Roof Inn & Suites Carrollton, GA–West Georgia. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. It’s also splendid reading that you took liking to Don's service. Positive guest feedback, like yours, is always an encouragement to all of our staff so I’ve shared your comment with the team.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 16 sept. 2024 sur Expedia
So clean, and the staff were really nice
par un voyageur
Don’t stay here!
Publié le 7 sept. 2024 sur HotelsDid not stay. Hotel could not find reservation. Was very luck because hotel was for construction/truckers, NOT family friendly.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jonathan RediResponse Specialist , Gestion de l’hôtel
Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the encounter you had which hindered your stay. At Red Roof, it is intended to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,JonathanRed Roof Management RediResponse Specialist
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Melissa RediResponse Specialist, Gestion de l’hôtel
Hello Deirdra, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Carrollton, GA–West Georgia and I were overjoyed to see your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we at Red Roof hope you’ll visit us again on your next trip!Sincerely,MelissaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Jennifer,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA and I appreciate your 6/10 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Hi Christy,Thank you for sharing your 10/10 rating with us. Our staff at the Red Roof Inn & Suites Carrollton, GA–West Georgia was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Best regards,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 3 août 2024 sur Expedia
muy exelente
Commentaires de Gestion de l’hôtel
5 août 2024 par Oshane RediResponse Specialist , Gestion de l’hôtel
Querida Marleny,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. Apreciamos sinceramente sus comentarios y nos alegra saber que tuvo una excelente experiencia con nosotros. Los comentarios de nuestros huéspedes siempre son bienvenidos en Red Roof ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios.Espero que regrese a nuestro hotel o a cualquiera de nuestras otras ubicaciones de marca en el futuro.Sincerely,Oshane Red Roof Management RediResponse Specialist
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Kamaren. The staff and I at the Red Roof Inn & Suites Carrollton, GA–West Georgia appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Kimberly, We at the RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA are thrilled to have earned your scoring of 4/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 12 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par Toni-Ann RediResponse Specialist, Gestion de l’hôtel
Hello Valued Guest,I am pleased to have had you as our guest at our RED ROOF INN & SUITES CARROLLTON GA-WEST GEORGIA. Your 10/10 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
