Note fondée sur 931 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 déc. 2021 sur Expedia
Personnel très accueillant et sympathique.
Petit déjeuner et souper au resto Black Bear Diner
Commentaires de Gestion de l’hôtel
2 déc. 2021 par m, Gestion de l’hôtel
Thank you for the kind words and the 4 out of 5 rating. We will work hard to earn a 5 out of 5 on your next stay. We are looking forward to having you back soon!.
par un voyageur
Publié le 4 nov. 2016 sur Hotels
Commentaires de Gestion de l’hôtel
17 nov. 2016 par General Manager, Gestion de l’hôtel
thank you for staying with us.
par un voyageur
Publié le 19 oct. 2024
Easy to get to, plenty of parking.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par Yvonne Rodriguez, Gestion de l’hôtel
We want to extend our heartfelt thanks for choosing to stay at The Federal Hotel, Ascend Hotel Collection. It was a pleasure to have you as our guest.Your satisfaction is our top priority, and we are delighted to know that you enjoyed your time with us. If there is anything we can do to make your next stay even more enjoyable, please do let us know.We look forward to welcoming you back soon!Best regards,
par un voyageur
Publié le 27 août 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
30 août 2024 par MaryJane, Gestion de l’hôtel
Dear JRefugio,Thank you for your wonderful review! We’re delighted you enjoyed your stay and appreciate your kind words. We look forward to welcoming you back!Best,The Federal Hotel
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par MaryJane, Gestion de l’hôtel
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Your feedback is incredibly valuable and motivates us to continue providing top-notch service. If you ever need anything or have any more feedback, don’t hesitate to reach out. We look forward to seeing you again soon!Best regards,The Federal Hotel
par un voyageur
Publié le 21 août 2024 sur Expedia
Staff was friendly. Good restaurants close by
Commentaires de Gestion de l’hôtel
27 août 2024 par MaryJane, Gestion de l’hôtel
Thank you so much for your kind words! We’re thrilled to hear you had a great experience with us. Your feedback is incredibly valuable and motivates us to continue providing top-notch service. If you ever need anything or have any more feedback, don’t hesitate to reach out. We look forward to seeing you again soon!Best regards,The Federal Hotel
par un voyageur de Hebron
Publié le 13 août 2024 sur Expedia
Very friendly staff. Property however is very dated.
Commentaires de Gestion de l’hôtel
15 août 2024 par -Yvonne, Gestion de l’hôtel
Thank you for taking the time to share your experience. I’m genuinely sorry to hear that the cleanliness of your room did not meet the high standards we set for our property. This is not the level of service we aim to provide, and I understand how disappointing this must have been. We take cleanliness very seriously and are addressing this issue with our housekeeping team to ensure it does not happen again. We’d love to have you come back and stay with us again sometime and experience a 10 out of 10 stay. Best regards,
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Yvonne, Gestion de l’hôtel
Thank you for taking the time to completer our online review. We are thrilled to know you enjoyed your stay with us! We love a great review and strive to make every guest experience a 10 of 10. We hope to host you again in the future! Best regards,
par un voyageur
They try....
Publié le 10 août 2024 sur HotelsThe staff were very friendly. The casino was fun and the restaurant was good. The hotel though is very run down and not the cleanest. Especially the carpets. Stains everywhere. Bed not comfortable. Really needs some updating. I can see they try but overall not great. Also i was itching when in the room. No visible bugs, maybe an allergy to something, but not a great night.
Commentaires de Gestion de l’hôtel
15 août 2024 par MaryJane, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to share your experience. I’m genuinely sorry to hear that the cleanliness of your room did not meet the high standards we set for our property. This is not the level of service we aim to provide, and I understand how disappointing this must have been. We take cleanliness very seriously and are addressing this issue with our housekeeping team to ensure it does not happen again. We’d love to have you come back and stay with us again sometime and experience a 10 out of 10 stay. Best regards, The Federal Hotel
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par MaryJane, Gestion de l’hôtel
Thank you for your feedback, The Feder Hotel strives to ensure our guest enjoy their home away from home. We hope to have you back again.
