Ratings based on 171 Guest Reviews
Hear it directly from our travellers
4.9 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted May 16, 2024 on Hotels
Staff was excellent and scrambled to put an extra bed in our room last minute when their was an issue with hotels.com booking.
Comment from Hotel Management
May 17, 2024 by Alfiz team, Hotel Management
We are thrilled to know that you had a pleasant experience with us.
by A traveller
Posted Mar. 15, 2024 on Expedia
Absolutely charming little hotel in a perfect location inside the old walled city of Cartagena. Close to many great restaurants and some of the best shopping in the city yet very quiet. Walkable to most major attractions. The staff was awesome - so sweet and helpful and speak quite a bit of English which was helpful. Air conditioning worked great to keep our room cool and sleepable. Beds was large and comfortable. Very spacious room on two levels in a 300 year old house. Great breakfast every
Morning. This place is perfect. The only downside is the pool is quite small but you can still pop in for a refreshing dip in the afternoon heat. Highly recommended.
Comment from Hotel Management
Mar. 21, 2024 by Alfiz team, Hotel Management
Our entire staff appreciates your kind words and we're glad to know that our efforts made a significant difference in making your visit comfortable and memorable.
by A traveller
Posted Jan. 24, 2024 on Expedia
Lovely place, all of the staff were very friendly and helpful. The room was off the street, facing into the courtyard, so very calm and quiet despite the busyness just outside the doors. Great airconditioning, comfortable bed, good shower, wonderful breakfast served daily. The pool is tiny and never saw anyone use it or the jacuzzi. May be a difficult for those with vision and mobility problems as the ground floor is not level and there are small steps that are not well marked (I almost took a header and quickly learned to be very careful). Still highly recommend!
Comment from Hotel Management
Jan. 24, 2024 by Alfiz Team, Hotel Management
Our entire staff appreciates your kind words and we're glad to know that our efforts made a significant difference in making your visit comfortable and memorable.Thank you for your suggestion regarding levels on the ground floor we will try to improve it.
by A traveller
Posted Dec. 30, 2023 on Hotels
by A traveller
Posted Dec. 5, 2023 on Expedia
The staff is awesome
Comment from Hotel Management
Dec. 6, 2023 by Alfiz Team, Hotel Management
Your satisfaction is the highest rewarding experience for each one of us here.
by A traveller
Posted Nov. 26, 2023 on Expedia
This is a lovely old hotel, renovated while keeping its character. Location is great in the old town but a very touristy place. Only downside, we booked their only suite a year in advance for our stay and received confirmation of our booking. When we arrived we were placed in a standard room as they had double booked the suite. We had no prior notification
by A traveller
Posted Nov. 23, 2023 on Expedia
I was very impressed by the helpfulness and hospitality received by the staff at Alfiz hotel They assisted me with all of my inquiries and were pleasant to interact with. The welcome sangria drink was delicious and refreshing! The room was absolutely comfortable and allowed us to relax between exploring the city. The location is well situated in the core of the city, with plenty of restaurants in the area. We happened to visit during the week of Cartagena independence day in November and we were at the heart of the festivities happening in the main square. Although we were able to hear the noise from the parties, we had no problems with falling asleep through it. Breakfast was nice, although I did get bit by mosquitoes from the plants in the courtyard. Overall, I would definitely stay here again on my next visit to Cartagena!
by A traveller
Posted Nov. 21, 2023 on Expedia
The staff are so friendly and helpful. Breakfast was excellent with lots of fruit. The building is beautiful and well maintained.
by A traveller
Wonderful stay great helpful staff
Posted Sep. 20, 2023 on HotelsComment from Hotel Management
Sep. 20, 2023 by Alfiz Team, Hotel Management
Thank you for rating your stay at Alfiz.
by A traveller
Posted Jun. 27, 2023 on Hotels
Alfiz Hotel is a good option for people who like a very quiet place. When we arrive we notice a lot of tranquility, little light and security, the staff always accompany you to the exit door that remains closed, impressed us. The construction is old, a different experience for those who usually stay in large hotels and enjoy rest at the Lobby/Bar.
Our room San Pedro Claver,
second floor, with no comfortable seats to rest, the city is very hot and we walk a lot, the seats are made of wood in tone with decoration but are not comfortable. The shower is a wonderful, good bed, soft pillows and clean sheets. The room is hot when you come in but when you turn on the air conditioning and the ceiling fan becomes nice.
Good breakfast included and very good attention.
This hotel has an excellent location and security. Recommended
Comment from Hotel Management
Jul. 1, 2023 by Alfiz Team, Hotel Management
Nos alegramos mucho que haya disfrutado de la estadía en Alfiz y que su experiencia haya sido satisfactoria. Ojalá pueda volver en el futuro.
