Ratings based on 201 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Nice stay in clean simple apartment
Posted Jan. 4, 2023 on HotelsClean place with essentials- kitchen area, washing machine, iron, separate sleeping and living area. Very helpful reception, thank you so much.
Only negative was room smelled of cigarettes from previous guests.
Comment from Hotel Management
Jan. 25, 2023 by RECEPCION, Hotel Management
Estimado cliente, le agradecemos su comentario y valoración de nuestros apartamentos, para nosotros es muy importante conocer su opinión ya que nos ayuda a mejorar. Sin duda lamentamos que ciertos detalles de su estancia no estuvieran acorde a sus exigencias. Trataremos de corregirlos lo antes posible. Un saludo.
by A traveller
Posted Apr. 19, 2021 on Hotels
Very thin walls, absolutely not soundproof. We could hear people next door talking til 1 in the morning. We could even hear the person talking on the other side of the cellphone call. Throughout the night there was also a thunking noise in the walls, maybe the pipes or something.
Comment from Hotel Management
Apr. 20, 2021 by Recepción, Hotel Management
Estimado cliente, le agradecemos su comentario y valoración de nuestros apartamentos, para nosotros es muy importante conocer su opinión ya que nos ayuda a mejorar. Sin duda lamentamos que ciertos detalles de su estancia no estuvieran acorde a sus exigencias. Trataremos de corregirlos lo antes posible. Un saludo.
by A traveller
Quiet Cartagena
Posted Feb. 22, 2021 on HotelsIn an industrial area but very quiet. Right around the corner from a mall and a huge grocery store
Comment from Hotel Management
Feb. 22, 2021 by Sergio, Hotel Management
Estimado cliente, le agradecemos su comentario y valoración de nuestros apartamentos. Nos alegra que la estancia haya sido de su agrado ya que la experiencia del cliente lo es todo para nosotros y es sinónimo de un trabajo bien realizado. ¡Reciba un cordial saludo!
by A traveller
Great for visiting Cartagena
Posted Feb. 7, 2020 on HotelsThe apartments are in an out of town shopping centre which could be considered a disadvantage - but which has offsetting advantages too. The main advantage is ample free parking. Free parking in Cartegena is very limited and paid parking is usually expensive.
There is a half-hourly bus into town (takes 10 minutes) close to the apartments. And the helpful receptionist showed us where we would be most likely to find free on-street parking when we drove into town.
The aprtments have something of the air of a student hall of residence . But they are spacious, comfortable and basically equipped .
Comment from Hotel Management
Feb. 8, 2020 by sandra, Hotel Management
Dear customer, we thank you for your comment and evaluation of our apartments. We are glad that the stay was to your liking as the customer experience is everything to us and is synonymous with a job well done.
Receive a cordial greeting!
by A traveller
Posted Jun. 9, 2019 on Hotels
Comment from Hotel Management
Jun. 11, 2019 by ., Hotel Management
Gracias por alojarse con nosotros. Atentamente.
by A traveller
Value for the money, peaceful, great for shoppers
Posted Apr. 23, 2019 on HotelsFor me the location was excellent because I had a car and could move around easily. I noticed that there was a bus too coming within 100 m of the hotel/apartment. The large shopping center is right next to the apartment. Great for shoppers!
Comment from Hotel Management
Jun. 13, 2019 by Recepción, Hotel Management
¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.
Atentamente
by A traveller
Very good
Posted Oct. 25, 2018 on HotelsWe only stayed one night as it was a shopping trip and we wanted to be close to the shops. Also we were close enough to be able to walk back to hotel after dinner out. Appartment was spotlessly clean and the man on the desk let us check in over an hour early and gave us the room for an hour after check out time.
Comment from Hotel Management
Oct. 25, 2018 by Carmen Soto - Recepción, Hotel Management
Dear Guest, we thank you for your comment and evaluation on our apartments. We are happy about your successful stay with us.
Best regards.
by A traveller from Ohio
Posted Sep. 24, 2018 on Expedia
The apartments are ample and well appointed. Location is convenient although not inspiring, surrounded by industrial warehouses. Around the corner there are several restaurants and a mall too. If you have a car it is easy to get to, although there is a bus stop (direction Cartagena) down the hill (200 mts).
In general, good, affordable choice for a longer stay with a car.
Comment from Hotel Management
Oct. 9, 2018 by Carmen - Recepción, Hotel Management
Dear Guest, we thank you for your comment and evaluation on our apartments. We are happy about your successful stay with us.
Best regards.
by A traveller
Ok place
Posted May 16, 2018 on HotelsAverage place. Terrible pillows. One large for the entire bed. Also did not expect that there was no maid services. Stayed 2 nights. No clean towels. Bed was not made. Did not expect that. Would not want to stay more than that with no services. Also it’s a ways from centre. Definitely need car.
Comment from Hotel Management
May 22, 2018 by Pedro - Recepción, Hotel Management
Dear Customer,
Thank you very much for your comment.
The apartments, unlike the hotels, do not have a daily cleaning service or towels are changed every day, which is not necessary.
Anyway, if we had indicated it in reception we would have give you clean towels.
It is true that we are far from the center, but it is specified in the information that we make available to our clients.
We apologize for any inconvenience you may have had during your stay.
A cordial greeting,
by A traveller
Excellent Apart-Hotel
Posted Dec. 24, 2017 on HotelsGood hotel with facilities will go again
Comment from Hotel Management
Dec. 26, 2017
Dear client,
Thank you so much for your comment.
Best Regards
