Note fondée sur 83 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
5,0 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Very secure and close to everything. Pool has an amazing view also!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Just too strict about letting guests visit and actually trying to check in was a nightmare.
par un voyageur
Publié le 27 août 2024 sur Expedia
Beautiful view from apartment. Nice and clean. Felt safe
par un voyageur
Publié le 25 août 2024 sur Expedia
Wonderful stay and location. Only downside was no hot water for shower.
par un voyageur
Publié le 23 août 2024 sur Expedia
The property was amazing. Very clean and very well kept. The view was spectacular and the property has nice amenities such as the gym, pool with sauna and spa. My friends and I had a blast. The only downside was that we were not allowed to bring visitors. The men at the front desk wouldn't let us bring our friends up to visit unless we paid them 50 US for each friend. Very shady behavior and not professional. Next time I may just look for somewhere where my friends can visit without payment since we already paid for the stay
par un voyageur
Publié le 18 août 2024 sur Expedia
thought the property and room were well maintained
par un voyageur
Publié le 7 août 2024 sur Expedia
Beautiful view. However, the code on our door did not work properly. It’s a 4 digit code and the door unlocks when you press any 5th digit which is odd. The manual lock also does not work at all. The man at the front desk sent a delivery guy (we ordered food) to our door to sort out a problem with the delivery. We felt that only the workers at the hotel should know where we are staying, not a random man, since it is very easy for anyone to go to the elevators. We did not feel very safe after that. When we expressed our concern and kindly asked the man for next time to please not send anyone from outside to our room and if they can wait in the lobby, the man simply did not care and was giving us attitude. We also kindly asked if we can extend our check out time since our flight got delayed and he only extended it up to 12pm which was perfectly fine. Until the housecleaner came to our room and basically kicked us out and we had to rush leaving since we were under the impression that we had 1 more hour. When I asked the same man (this is also the same one with the delivery incident), he shrugged his shoulders. The pool guy was also very rude as well. We are kind people, I work in the restaurant industry and I never ever write bad reviews but this was honestly a bad experience. Terrible service, doors don’t lock well, did not feel safe at all. Overall, 2 stars and that’s only because of the view from our room.
Commentaires de Gestion de l’hôtel
7 août 2024 par U-GO, Gestion de l’hôtel
We regret that your experience did not meet your expectations. We would like to clarify that our check-out policy is at 11 a.m. to ensure we can thoroughly clean and prepare the apartment for the next guest arriving at 3 p.m. Unfortunately, we are not always able to extend the check-out time due to this reason.We encourage you to read other reviews from our guests, as we strive to provide quality service. We are sorry if your review was influenced by our inability to extend your check-out until 2 p.m.We appreciate your feedback and will work on improving the mentioned aspects.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
par un voyageur de Miami
Publié le 26 juill. 2024 sur Expedia
Property secured and well maintained. Beach unsafe at night
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The view was amazing throughout the property. I felt safe at this property. It is very walkable and is near the mall, grocery store, and many restaurants. The beach is across the street. The communication with the property management was quick and easy. I would definitely recommend booking this property.
