Note fondée sur 43 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 avr. 2022 sur Expedia
El Gerente es la persona más incompetente y grosera con la que he tratado. Pésimo trato al huésped. Cero conocimiento del ramo hotelero y de servicio al cliente. No reserven aquí, una experiencia lamentable.
Commentaires de Gestion de l’hôtel
7 mai 2022 par jolman, Gestion de l’hôtel
hola nos place saludarte lamentamos la mala experiencia que tuviste en el hotel pero cabe raclacar que te comportaste de la forma mas grosera con todo el personal del hotel ingresaste varias chicas y aun asi no querias pagar el costo por ellas y esa fue tu molestia tratamos de hacerte entender y te fuiste sin pagar
par un voyageur
Se fosse avaliar só os funcionários, seria nota 10
Publié le 14 févr. 2022 sur HotelsOs funcionários são muito prestativos e educados. O café da manhã é simples, mas muito gostoso. Atendimento nota 10. Mas as condições do hotel são um pouco precárias, a escada de acesso aos quartos é irregular. E tem mais escada pra chegar no café da manhã. O banheiro do quarto é muito pequeno. Mas a localização é otima
par un voyageur
Publié le 26 janv. 2022 sur Hotels
Great hotel for a night!
par un voyageur
Publié le 9 oct. 2021
Great location great balcony great staff great food I give them a great rating felt very safe and free to do anything with access to the whole walled city
par un voyageur
Publié le 8 oct. 2021 sur Hotels
par un voyageur
Publié le 13 sept. 2021 sur Expedia
To begin with they probably don’t have the Hotel enviame in front they use a different name and it’s not in the ad address it is located on the map so when I finally found a place it was close it was nobody in the lobby I called the number and the guy told me that they have oversold all the rooms and they don’t have any room available and I was not going to get my money back because he said that I was too late doing check-in. Something that it was not true because of the page Expedia it doesn’t say that you have to check in at any certain time also he said that this is not the first time he hast to send people away because this is Hotel with overbook the owner of the hotel did not wanna face the customers he sent somebody over what’s on information that it was not accurate regarding the reservations.Arrived at the hotel 11:30 PM and it was not all the hotels close to this one so I have to look for hotels in the middle of the night in a city that we don’t know any country that we don’t know any language that we don’t speak speak
Commentaires de Gestion de l’hôtel
13 sept. 2021 par Jolman , Gestion de l’hôtel
Hola nos place saludarte efectivamente en la plataforma si dice hora de check in intentamos ayudarte a buscar otro alojamiento y no fuiste a la reserva que te realizamos en el otro hotel y creo que no es la manera de tratar y llegar a insultar a las personas siempre hay que tener respeto por los demás y más si no eres del país que está visitando
par un voyageur
Publié le 9 août 2021
Great family environment. The staff are great. The breakfast was wonderful and fresh everyday
par un voyageur
Engaño
Publié le 3 juill. 2021 sur HotelsLa experiencia con el hotel buena, con la página mala porque ofertaron una tarifa que no era real, pague casi 20 mil pesos de más por noche. Quien me reembolsa ese dinero?? Eso se llama publicidad engañosa.
par un voyageur de San José, Costa Rica
Publié le 20 janv. 2020 sur Expedia
The room given the first day was really small, it was impossible to move around. Fortunately, the receptionist was able to upgrade my room. Breakfast was good, the service was fine overall.
par un voyageur
Hotel Puntales in Old City
Publié le 8 janv. 2020 sur HotelsThis hotel was amazing as far as accommodations and location for the price. However I had to check in almost 3 hours later as my room “wasn’t ready” due to some plumbing problem, which left my shower barely working. Extremely low water pressure. Other than that. The room was comfortable, staff very friendly!
