Note fondée sur 63 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Repos, repos
Publié le 26 janv. 2022 sur HotelsVraiment un endroit pour décompresser, la cuisine en plus est délicieuse. Ne louez pas de voiture, pour 50€, un taxi vient vous chercher à l'aéroport pour vous amener au bateau, et ensuite vous débarquer au ponton de l'hotel
par un voyageur
Merveilleux week-end
Publié le 28 févr. 2020 sur HotelsExcellent séjour. Personnel attentionné, site magnifique, très bon restaurant, mer calme.
par un voyageur
Publié le 17 févr. 2019 sur Expedia
par un voyageur
Amazing Place
Publié le 3 déc. 2018 sur HotelsThe location is really quiet and amazing.
The hotel is only accessible by boat but they offer transport from the airport to the hotel (mini van + boat, with extra cost). The food was included and really amazing. The staff is really nice. You can use the hotel's kayak freely. It's a really amazing place, with many birds and surrounded by nature.
par un voyageur
Publié le 4 avr. 2024 sur Expedia
Eine sehr ruhige und entspannte Anlage,
perfekter Pool optimal für ein paar Tage zum entspannen.
par un voyageur
Disappointing
Publié le 23 mars 2024 sur HotelsWe chose SABAI to end our trip for the peace and quiet it advertises. However, on one of the days we stayed here, the hotel accepted an exceptionally large group of really loud partygoers that really ruined the experience. I talked to the manager and explained my discontent, which she understood, and offered a discount. At checkout, the discount was forgotten, and I ended up having to argue with staff who gave us 20% off of one night, which is peanuts. Very disappointing. I hope that management realizes that booking large groups at the expense of the quality of guests is unacceptable and cheap.
On the bright side, staff were wonderful and the place is great. Thank you to Miri and Juan and all the other staff members that were lovely.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par SABAI, Gestion de l’hôtel
Thank you for sharing your feedback. We deeply regret that your experience was marred by the presence of a large group. We’d like to clarify that the group in question was actually a family reunion, and they were not loud throughout their stay. The only moment they were noticeably loud was when they took a group picture. Nonetheless, we understand the disruption this caused and apologize for any inconvenience. We appreciate your kind words about our staff and hope to have the opportunity to provide you with a more peaceful stay in the future.
par un voyageur
Not recommended
Publié le 24 janv. 2024 sur HotelsGood location, however the service is lacking especially for the money they charge. I did not assume resort level service but I also expected better service. The host either caters better to day trippers or to non- solo female travelers. Either way, I felt taken advantage of.
I am fortunate to have visited dozens of countries, including remote, and from the day I booked the reservation, the ball was dropped. I had to plea at times for communication and had this been a refundable fare, I would have cancelled.
Even while on-site, I continued to plea, via written messages for communication. A couple of people onsite did attend to my situation but even that felt like a negotiation and that I wad being scammed.
So, yes, I was taken advantage of, perhaps "scammed" - and no, I would never return or recommend this location. Plenty of others around if you do a bit of research.
I am in the process of capturing my travels through Colombia in a blog where this experience will be further detailed along with photos.
In the meantime, if you have questions, email me: liban0214@gmail.com
Commentaires de Gestion de l’hôtel
5 juill. 2024 par SABAI , Gestion de l’hôtel
Thank you for your feedback. We are sorry to hear that you experienced issues with our service. We strive to provide excellent service to all our guests and will review your concerns to improve in this area. We are glad to know that you enjoyed the location, food, pricing, and the peaceful environment of our place. Your comments are valuable to us, and we hope to address the service shortcomings you've mentioned. If you have any further questions or need assistance, please don't hesitate to reach out.
par un voyageur
Publié le 11 janv. 2024 sur Expedia
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Todo muy bien, sólo el costo de transporte para llegar, es caro
par un voyageur
Publié le 16 oct. 2023 sur Hotels
