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Santa Catalina Hotel

4.0 star property
4-star hotel near Bocagrande Beach

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Photo gallery for Santa Catalina Hotel

Pool
Front of property - evening/night
Terrace/patio
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001
  • Clock Tower
    ‪4 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Walls of Cartagena
    ‪7 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • 21.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cartagena

Seaside stay .A stay at this Cartagena Walled City hotel places you steps from Clock Tower and within a 10-minute walk of Walls of Cartagena. Plaza de los Coches and Casa del Marques de Premio Real are also within half a mile (1 km).

What's nearby

  • Clock Tower - 4 min walk - 0.3 km
  • Bolivar Square - 4 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.5 km
  • Walls of Cartagena - 7 min walk - 0.7 km
  • Bocagrande Beach - 18 min walk - 1.6 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 17 min drive

Restaurants

  • ‪Mirador Café & Bar - ‬1 min walk
  • ‪Plaza de los Coches - ‬1 min walk
  • ‪Época - ‬2 min walk
  • ‪Hard Rock Cafe Cartagena - ‬1 min walk
  • ‪The Clock Pub - ‬1 min walk

About this property

Santa Catalina Hotel

4-star hotel near Bocagrande Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Santa Catalina Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

  • 40 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Deli
  • Terrace on the roof
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Santa Catalina Hotel offers 40 air-conditioned accommodations with minibars and safes. 42-inch LCD televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Languages

English, Spanish

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  • Pet-friendly
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CA $261 total
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 63000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: COP 80000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Santa Catalina Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 894 reviews
Rating 8 - Good. 172 out of 894 reviews
Rating 6 - Okay. 63 out of 894 reviews
Rating 4 - Poor. 24 out of 894 reviews
Rating 2 - Terrible. 20 out of 894 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Diana

Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelent Coustomer service
Stayed 1 night in Dec 2024

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel, perfectly located. Warm and friendly staff. Will be back!
Stayed 4 nights in Nov 2024

8/10 Good

Joshua Issiah

Stayed 3 nights in Nov 2024

4/10 Poor

PAOLA ANDREA

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Overpriced for the lack of service and attention to the guests. I had to communicate with them numerous times the week before my arrival for transportation. There was no communication upon pickup and the room was not clean. The bathroom had hairs on the wall and the laundry bag had blood. When this was addressed all they said was “sorry”. They had a private event in the rooftop and no food was offered starting at 12pm! The event was at 7pm! Terrible organization, don’t get your moneys worth wouldn’t stay here again, wouldn’t recommend. Glad we only stayed one night
Stayed 1 night in Nov 2024

4/10 Poor

Nathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loud Music Faulty Towers.
1st night I was unable to sleep as what i can only describe as a rave went on above our room. Loud music and banging until well past midnight. When i called to complain I was simply ignored. 2nd night after moving rooms the toilet would not flush. I was told its not an emergency so would need to wait until morning to have someone look at it. The rooftop bar was closed every evening for various private events. The Jacuzzi pool had a foaming mold in it. The rooms had to be requested to be made up every day. The only reason to give 2 stars is the concierge was very helpful and the location was good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top roof pool
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodrigo

Disliked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Mariela

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent service, breakfast and restaurant the best. The only and major inconvenient was that rooms are too humid and with a mold smell. Area is too noisy. Events most of the time at the rooftop limited access to this amenities
Stayed 5 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

ADIANNA

Liked: Staff & service
Great staff. Kind, helpful, and attentive! Location is amazing you are literally in the center of old town. Things are for the most part polished and clean. The rooms do show wear and tear especially in the restrooms, very rough towels IMO. Large hotel so I occasionally heard noise when people would be returning form their night out. Nothing terrible. Overall good/okay. Decent stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was absolutely perfect. Highly recommend, just not during the rainy season.
Stayed 3 nights in Nov 2024

8/10 Good

Robert, DPO AA

Stayed 2 nights in Oct 2024

6/10 Okay

Matt, Seattle

Travelled with group
Liked: Staff & service
This property has a rating higher than my experience. I booked two rooms and this is the review on Google from my friends I was traveling with … “Our first room smelled very strongly like mold. We asked to move rooms and they did accommodate us, which was nice. The free breakfast wasn’t bad but wasn’t good either. There is no WiFi at the hotel. I am glad I was only there one night and wouldn’t come back.”
Stayed 1 night in Nov 2024

10/10 Excellent

Hamza

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Carlos, Toronto

The balcony of my room was messy with pigeons poops. They cleaned every day cause I addressed that issue, but it seems they don't care to solve that problem.
Stayed 5 nights in Nov 2024

10/10 Excellent

jayanta

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Unlimited guests not allowed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eze

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Nice room and breakfast included was a plus. Pool closed way too early. It was hot and humid, so cooling off by the pool would’ve been nice. 7PM closed. Not much English, but that made it interesting.
Stayed 5 nights in Oct 2024

6/10 Okay

Hector

Travelled with family, Travelled with family and small children
Ok quality, small room size, good food, good location
Stayed 3 nights in Oct 2024

8/10 Good

Line

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were happy with our room, cool when outside it was 30 celsius. The bed was made daily, towels changed as well. The concierge was particularly friendly, and very helpful. The rooftop pool was too warm for how hot it was outside so it was not refreshing. The dining room / bar was overpriced for what was given and would recommend dining elsewhere, where prices were better as well as the quality of what was prepared. In addition the waiter demanded a cash tip even though the gratuity was included in the bill. The room was not soundproof and the loud street music sometimes kept us awake for a long time.
Stayed 3 nights in Oct 2024

6/10 Okay

Kristen

Liked: Staff & service
Stayed 6 nights in Oct 2024