Note fondée sur 26 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Stay in La Manga
Publié le 19 sept. 2024 sur HomeAwayWe had a Nice stay although the apartment was not really clean and rather neglected. The drain of the shower did not flow, there had been a leak, visible in stains on the ceiling, the towels had been washed, but stains on them and still grubby.
par un voyageur
Tracey
Publié le 24 août 2024 sur HomeAwayAbsolutely brilliant. Lovely three bedroom apartment. It was great to have two bathrooms too. Very clean and a great location. Pool was fantastic for younger kids aswell as adults really clean and Nicki the host was really helpful. Although we didn’t cook in the property there was everything you needed. Home from home. Would definitely recommend 😀
Commentaires de Gestion de l’hôtel
25 août 2024 par VrboOwner, Gestion de l’hôtel
Tracey, I’m pleased that the apartment was everything you would want for a family holiday.
Look forward to welcoming you back again soon .
Kind regards
Nicki
par un voyageur
Summer stay
Publié le 12 août 2024 sur HomeAwayThanks again to Nikki
Another great few days in La manga.
Commentaires de Gestion de l’hôtel
13 août 2024 par VrboOwner, Gestion de l’hôtel
Debbie , So pleased you had a fabulous time in La Manga and at the apartment again this year .
Look forward to welcoming you and your family again soon.
Regards
Nicki
par un voyageur
Perfect apartment
Publié le 4 août 2024 sur HomeAwayLovely apartment linked to a great pool
Owner very helpful would highly recommend
Commentaires de Gestion de l’hôtel
5 août 2024 par VrboOwner, Gestion de l’hôtel
It’s so important to us that we can provide an environment for families and friends to enjoy quality time and make lasting beautiful memories together.
Thank you for your comments . So happy you had a great time with your family . Look forward to welcoming you again soon .
par un voyageur
Lovely apartment but the cleanliness of kitchen is a let down
Publié le 16 juill. 2024 sur HomeAwayWe thoroughly enjoyed our stay and have stayed at La Manga Club on many occasions. We have two young children so the location is ideal. I am quite shocked with the cleanliness of the kitchen. On the first occasion of cooking I went to use the extractor fan and was horrified to find the panel above the cooker was left in a terrible state. To the point that I stopped cooking. I also found the microwave in a similar state. We notified the management company after the first couple of days due to a broken plug that we couldn’t get out the bath, the drainer for the dishes was rusty, the outside clothes horse was left broken and the mop and bucket were unusable. After mentioning to the management company about these items the woman was a bit abrupt with me although she soon replaced this items which were delivered by another woman who was very helpful and pleasant. I never went back to mention about the state of the kitchen after that. I do have photographs if this is at all useful.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Thank you for the review, we do highly value feedback and pride ourselves on responding quickly to any issues that arise.
This is why I always ask guests to bring any matters to our attention to enable us to resolve them while you are on your holiday.
Im so glad that you did this on a number of minor issues ,which were resolved on the same day.
I'm disappointed that you did not share the other kitchen issues as these could have also been quickly resolved during your stay.
Hence to say these have all now been rectified immediately.
For you to have an enjoyable holiday with family or friends is important to us as property owners and with a family ourselves.
and we would much prefer to act immediately to any requests made. In this instance we can only put right what we are aware of. Many thanks Nicki
par un voyageur
Great apartment and location
Publié le 12 juin 2024 sur HomeAwayThe property was in a fantastic location and very bright and spacious. Only minor issues were bins hadn’t been emptied when we arrived and the management company were rude when we had a shower issue, but we still loved the property and would definitely return.
Commentaires de Gestion de l’hôtel
12 juin 2024 par VrboOwner, Gestion de l’hôtel
Hi thank you for your positive review of the property. We look forward to welcoming you again.
I do have to add in defence of my amazing management team.
It’s a shame you experienced difficulties on a Sunday, the only day off the management company closes responding to emergencies only. I understand you flooded the bathroom and used all the towels provided to mop up the water instead of using the mop and bucket in the property. This does not warrant an emergency call out to provide you with new towels;especially when there is a washing machine and dryer you can use in the property. They did however provide you with all fresh towels at no extra charge to you first thing Monday morning.
par un voyageur
Lovely stay.
Publié le 2 nov. 2023 sur HomeAwayMany thanks. We had a fab time in your apartment.
Commentaires de Gestion de l’hôtel
2 nov. 2023 par VrboOwner, Gestion de l’hôtel
Thanks . Glad you had a fabulous time and everything was good during your stay. Look forward to welcoming you back again soon.
Regards
Nicki
par un voyageur
Summer weekend stay
Publié le 15 août 2023 sur HomeAwayWe had a great stay. Everything about the apartment was fabulous and the communication before our stay
Thankyou, we will be back!
Commentaires de Gestion de l’hôtel
16 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for choosing to stay in our apartment . Pleased to hear you had a great stay. Look forward to welcoming you again soon .
Kind regards
Nicki
par un voyageur
Lovely stay in a lovely apartment
Publié le 10 août 2023 sur HomeAwayThe apartment was very clean and well appointed and we were all very happy with our stay there. The pool was also very important as was the air conditioning due to the heat.. It was easy to book and the owner and management staff were all extremely helpful. Would highly recommend
Commentaires de Gestion de l’hôtel
14 août 2023 par VrboOwner, Gestion de l’hôtel
Hi,
Thank you for your lovely comments on the apartment.
We work very hard as a team to ensure our guests have the best experience.
Look forward to welcoming you again soon.
kind regards
Nicki
par un voyageur
Trip away
Publié le 19 juill. 2023 sur HomeAwayOwner couldn’t have been more helpful, great property
Commentaires de Gestion de l’hôtel
20 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your lovely comments. Look forward to welcoming you again.
