Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Maison très agréable. Bien équipée dans une zone très calme
Publié le 9 sept. 2017 sur HomeAwayMaison chaleureuse et bien équipée, située dans un secteur très calme, assurant aux vacanciers un séjour de qualité.
De plus l'accueil est chaleureux et bienveillant.
Nous recommandons cette location sans hésiter !
par un voyageur de España
Wonderful villa and great location
Publié le 9 sept. 2024 sur HomeAwayEverything was perfect and great, however due to the lack of proper contracted maintenance, the pool was unworkable to take a bath most of the days ( green water and high turbidity)
Commentaires de Gestion de l’hôtel
1 oct. 2024 par VrboOwner, Gestion de l’hôtel
Good Afternoon, Aitor
Thank you for your response and for choosing our listing.
We typically arrange house and pool maintenance around guest visits and often add enough chlorine into the pool to last the duration of their stay.
Whilst we are grateful that you have asked to stay for an additional day, please understand that we originally planned for the pool to be cleaned on this day.
We hope that you understand and had a fantastic stay with us.
Many Thanks
Jasper Sean (Owner)
par un voyageur
Casa con potencial pero muy dejada
Publié le 30 août 2024 sur HomeAwayLa casa tiene mucho potencial, pero estaba muy sucia; una suciedad acumulada de hace mucho tiempo (cubertería y cubertero, horno, cajones de la cocina, sartenes inutilizables, barbacoa muy sucia…). Los somieres de las camas, rotos en varios cuartos. El interior de los armarios con enseres de la propiedad (edredones, mantas, etc) pero todo tirado y muy dejado. Los alrededores de la piscina estaban llenos de colillas y la red de limpieza rota, con lo cual en los 5 días no pudimos limpiar la piscina .
Commentaires de Gestion de l’hôtel
2 sept. 2024 par VrboOwner, Gestion de l’hôtel
We are surprised and dissappointed to receive this review and it does not reflect all the conversations with the guest during their stay.
We have had five star reviews from previous guests for the cleaning and the cleaning team we employ work hard to prepare the Villa
for each guest. Cleaners can be hired if required during the stay, on request from the guest.
It is standard practice to leave spare quilts and pillows in the warddrobes for guests.
We are puzzled by many of the comments as the beds are definitely not broken.
Furthermore, several cupboards contain supplies for the rentals and should be inaccessable to guests.
We told the guest the pool net had been ordered and apologised for it not arriving on time but the pool had been cleaned.
We are very particular about rentals and ensuring that guests enjoy their holiday at the Villa.
We bought new appliances for the kitchen in July, the showers are new. It is a beautiful area and has been our family home for over twenty years.
par un voyageur
.
Publié le 1 août 2024 sur HomeAway.
Commentaires de Gestion de l’hôtel
4 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying at the Villa. We hope you enjoyed your holiday and wish you a safe journey.
par un voyageur
Huelva
Publié le 28 juill. 2024 sur HomeAwayDnxj
Commentaires de Gestion de l’hôtel
9 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for staying at the Villa. We hope you enjoyed your holiday and wish you a safe journey.
par un voyageur
Great villa in a great location
Publié le 19 août 2022 sur HomeAwayThe villa had all the facilities we required. Lovely pool, comfy beds and plenty of space for everyone. Everything was very clean and well maintained. The villa is well situated and you can walk to beaches and restuarants but a car is ideally needed for shopping and to explore the area. The only thing to mention is the villa would benefit from a few more sunbeds or softer seating in the pool area as the current ones are short in number and getting a little tired. But it was a wonderful holiday and fully recommended. Thank you for letting us stay.
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
Hi Andrew,
Thank you for your fantastic review. Yes we have taken all your comments on board and will see to it there are more sun beds etc. It was a pleasure to have you stay and if we can be of help in the future in any way please let us know!
Best wishes
Sarah
par un voyageur de Portugal
More attention to the detail
Publié le 6 sept. 2020 sur HomeAwayWe where a party of 2 mature couples, skipping hotels for COVID reasons.
The house is as advertised. Maybe it has some excess of furniture, special in one bedroom, where an extra bed limits normal use, and in the living room, where also it lacks indirect lighting. But nothing really annoying.
The kitchen is also equipped for the number of guests it advertises.
But when you rent and house like this for the price we have payed, you don’t expect to have to run to a supermarket to buy detergents, trash bags and stuff like that. At least, it was the first time It happened to me.
The swimming pool was not properly clean on arrival and it was no recent leaves. It damages your first impression right away.
And, very unusual nowadays, no satellite TV. So, unless you want to stick to the full range of Spanish TV all-doubled Channels, be prepared to use what looks like a 1990’s CD + VHS combo, and see some movies. Moving to the 21st century on the entertainment side is urgently needed.
House internet worked well all the time.
The owner representative was very helpful and diligent.
In summary:
For what you pay, you should have more. The underscores will not damage your vacation, but some basic investment and maintenance is needed to bring this nice house up to a standard matching the price.
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your response and we are surprised you did not mention this to our agent who is kindly arranging everything in Spain as we cannot travel due to COVID-19. Each year we spend a lot of time decorating and making sure the house is up to standard and this year we had to do what we could remotely. The pool was cleaned, as always, just before you came and if there were a few leaves in there it is only to be expected. The pool is cleaned and maintained several times a week by a very experienced consultant. We take great pride in making sure everything is ready for our Guests. We treat the Villa as our family home, which it has been in the past, and it is important that guests enjoy it as we do.
Kind regards
Sarah
par un voyageur
Una estancia perfecta
Publié le 2 sept. 2020 sur HomeAwayLa casa es tal y como se ve en las fotos.
Hemos disfrutado mucho
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
We were delighted that Jorge and his group decided to stay and we would recommend them to any future host.
par un voyageur
Great family holiday
Publié le 3 sept. 2019 sur HomeAwayPerfect for family holiday with pool a great hit. Carol greeted us upon arrival and was very helpful throughout our stay.
par un voyageur
Las fotos reflejan perfectamente la casa
Publié le 3 sept. 2019 sur HomeAwayLas fotos reflejan perfectamente la casa, si os gustan las fotos os gustará la casa.
Commentaires de Gestion de l’hôtel
15 août 2023 par VrboOwner, Gestion de l’hôtel
Thank you so much for your lovely comments Ignacio. It means a lot to us that you enjoyed your holiday and stay in our Villa. We hope to see you again soon.
Sarah
