Note fondée sur 669 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Événement personnelpar un voyageur
Convenient and cool
Publié le 15 avr. 2018 sur HotelsStop overnight before going to Oldcarcity in White, Hotel was good and plenty of choice for restaurant in the area
Commentaires de Gestion de l’hôtel
30 avr. 2018 par yogi patel, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Sincerely, Yogesh Patel General Manager, Econo Lodge Cartersville
par un voyageur
Publié le 4 sept. 2024
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We are truly honoured by your perfect rating! It's delightful to know that we met or exceeded your expectations during your stay. Thank you for choosing our hotel, and we eagerly anticipate the opportunity to welcome you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Fredy,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again. Sincerely, Hotel Manager
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Amiee,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely, Hotel Manager
par un voyageur
Tired Travelers
Publié le 3 août 2024 sur HotelsThe rooms are very clean. It smells good . And the beds are so comfortable..The price is great too. Pet friendly which is a plus for us.
Commentaires de Gestion de l’hôtel
4 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Sharon,Thank you for your kind words! We’re thrilled to hear you enjoyed the cleanliness, comfort, and value of our rooms. It’s great to know our pet-friendly policy added to your satisfaction. We look forward to welcoming you and your furry friend back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 2 août 2024 sur Hotels
The clerk at check in was rude. Room was clean.
Commentaires de Gestion de l’hôtel
3 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for noting the cleanliness of your room. We regret that your experience with our check-in clerk was not satisfactory and apologize for any rudeness you encountered. We are addressing this issue with our team to improve service. We hope to have the chance to better serve you in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
This was the cleanest Econolodge I have ever had the pleasure of staying at! Room was spotless. The staff were attentive and polite. They were professional, prompt, and kept everything to a strict schedule/high standard. It was such a relief to see them test and treat the pool daily from our window. It truly made me comfortable letting my son use the pool. Will definitely stay here again if we ever get to come back to Lake Pointe!
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Anissa,Thank you for your wonderful feedback! We’re thrilled to hear that you found our Econolodge to be exceptionally clean and that our staff provided attentive and professional service. We’re also glad you felt comfortable with the pool's cleanliness. We look forward to welcoming you and your family back to Lake Pointe in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Affordable and convenient.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're pleased to hear you found our hotel affordable and convenient. We strive to offer value and convenience to all our guests. We look forward to welcoming you back on your next visit.Sincerely, Hotel Manager
par un voyageur de Laplace
Publié le 28 juill. 2024 sur Expedia
Comfortable beds, clean room, clean property.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Liliani,Thank you for your positive feedback! We’re delighted to hear you found the beds comfortable, and the room and property clean. Your satisfaction is important to us, and we look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
par un voyageur
Econo lodge-run
Publié le 26 juill. 2024 sur HotelsFirst impressions are everything.
Person checkin me in was very rude and unprofessional
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Linda,Thank you for sharing your experience. We sincerely apologize for the rude and unprofessional behaviour you encountered during check-in. This is not the standard of service we strive to provide. We will address this matter with our staff to ensure it does not happen again. We hope to welcome you again soon.Sincerely, Hotel Manager
