Note fondée sur 218 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,7 Service et personnel
3,5 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Ramesh B, Gestion de l’hôtel
Dear Stephanie,I appreciate you gave us a rating, and sorry to hear that your stay was less than the satisfaction. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I hope that you will give us another chance in future after renovations are complete. Sincerely,
par un voyageur
Nice rooms, dumpy premises
Publié le 8 mars 2024 sur HotelsSuper comfy and clean rooms; however, the premises were undergoing renovations and reflected poorly on the Choice Hotel brand. For example, the outside grounds, walkways, and walls were dumpy looking exhibiting peeling paint and rust. As a business owner of a vacation rental company, I was appalled that they would rent rooms from an exterior building that looked like Skid-row.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Ramesh B, Gestion de l’hôtel
Dear Joseph,Thanks for writing us a review, we appreciate your time. I am glad to hear that your room was good. I agree about the exterior condition and that's due to ongoing repairs and renovations. We will be redoing everything inside-out of the entire building including painting roof metal, brick walls and stairwells. We will seal all the cracks/crevices around doors/windows etc beofre painting not to mention walkways/corridors. It's just this weather is delaying items but I guarantee all will be done. I am not sure if you saw upfront when crew was working on. I wish I can share photos of improvement like before/after but we will update photos after renovations are complete. Thank you for your feedback and we hope to see you in future.
par un voyageur
Publié le 6 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 avr. 2024 par Ramesh B, Gestion de l’hôtel
Dear Ti Tandium,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Very nice inside the room , just a lot of noise we did not sleep well because of it .
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ramesh B, Gestion de l’hôtel
Dear Imani,Thank you for writing a review for us and sorry to hear about your experience. It is sad to hear that you could not sleep well due to a noise. I hate to say it but it was really not our fault. The city is replacing all the electrical poles and they had their trucks running early morning to finish their job. I did get few more complaints about the noise. It is better now since finish their job close to our hotel. I apologize for it and hoping you will give us another chance. I am glad to hear that room was ok, and I am sure it will look more better once renovations are complete.Sincerely,
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Ramesh B, Gestion de l’hôtel
Dear Charmoniqua,Thank you for giving us a feedback, an dappreciate your response. I hope we can fully satisfy your stay in next visit. I am hopeful renovations will make this place a nicer in near future. Thank you agian for staying with us, and sorry any inconveniences caused during your stay.
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Ramesh B, Gestion de l’hôtel
Dear Chris,Thank you for giving us a feedback, and sorry to see that your stay was less than the complete satisfaction.I am hopeful after completion of our renovations, this hotel will look a better than what it is now. I hope you will give us another chance in the future.Sincerely
par un voyageur
Publié le 8 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 févr. 2024 par Ramesh B, Gestion de l’hôtel
Dear Joshua,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,
par un voyageur
Publié le 31 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 févr. 2024 par Ramesh B, Gestion de l’hôtel
Dear Jason,Thank you for your time to write us a review. I am glad to hear that your stay was satisfactory. I am confident after we complete our renovations, this hotel will look a lot better thant what it is now. Finally, we got the crew working on building repairs and then paint. I apologize if we caused any sort of inconvenience to you due to renovations. Thank you again and hopefully will see you after renovations which should end by mid march.SIncerely,
par un voyageur
Publié le 21 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Ramesh B, Gestion de l’hôtel
Dear Samuel,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 janv. 2024 par Ramesh B, Gestion de l’hôtel
Dear Lisseth,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.I am glad your stay was satisfactory and it will make staff feel good about it. I am sure this hotel will look a lot better after completing our renovations. We hope to see you again soon!Sincerely,
