Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
1,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Property, few hitches
Publié le 4 sept. 2024 sur HomeAwayThis is a great property with a lot of amenties. We enjoyed that aspect thoroughly. The owner was very responsive and quick to resolve issues. My only concern for future visitors, is if you have a dog allergy. This is not solely a rental property. The owners live there full time and rent it out when they are on vacation. The listing makes it looks like it is strictly a rental but it is not. They have at least one dog, and while their description does say they allow pets, other places we have stayed in that allowed pets, have cleaned up well and we've had no issues.
But when a dog permenantly lives in a place, it causes major problems with allergies. We had 3 individuals allergic to dogs and all of them reacted to the pet hair around the house. Again, great property, we couldn't keep the kids out of the pool, but go into it knowing it is someone's permanent residence and they do have dogs for anyone who may be allergic to them.
par un voyageur
Very pleasant
Publié le 20 août 2024 sur HomeAwayClean and everyone had a great time
par un voyageur
Worst Lodging Experience Ever
Publié le 30 mai 2024 sur HomeAwayThe house was listed as a 6 BR, but only 5 were available to us. The only 1 not decorated for children & having a bed larger than a full was located in the basement-not finished, concrete, & musty. The pool was cloudy and green. The owners did come treat it the 2nd day we were there, but it didn't help & they let themselves in the back gate without even telling us they were there. Pool guys showed up the next morning at 8:30 (Memorial Day), also let themselves in the back gate & we were not aware they were coming. They were there for a scheduled installation, which had been scheduled for weeks & we weren't told prior. When we questioned the owner when we would be able to use the pool, we were told it was available and we should just deal with it. The grass in the back yard was 2 feet tall and I picked ticks of my dogs even though they have tick protection. When we tried to wash clothes, we found wet towels in the dryer and when loading the dishwasher (as per the check out instructions), we found dishes already in the dishwasher, so we had to take care of the owner's laundry and dishes as well. There was zero freezer space and zero towels in the kitchen.
The owner was completely rude to us when we told him that we were upset that our privacy was disrupted and we did not want to swim in a green pool. We left a day early since we could not use the pool & had no privacy. We requested at least a partial refund. The owner has ignored all messages since we left.
Commentaires de Gestion de l’hôtel
31 mai 2024 par VrboOwner, Gestion de l’hôtel
I am sorry you didn’t enjoy your stay at our slice of paradise. You must have enjoyed it somewhat because you stayed all but ten hours of your stay. It appears you swam, played in the backyard, used the hot tub, used the home theatre. You also did not clean up the dog poop left by your dog. As for the pool issues you stated we had crisp clear gunlight pool that is brand new in 2023. We have tried to resolve issues but after having you stay all but a few hours of your stay on a holiday weekend we were unable to accommodate your request for a 100 percent refund. We would also like to mention the discounted pet fee we offered you. We offer six bedrooms, three bathrooms, an outdoor pool oasis, an indoor hot tub, a home theatre, and tons of family fun to be had.
par un voyageur
Thanksgiving vacation
Publié le 26 nov. 2023 sur HomeAwayThe property was beautiful, it was our family of 6 and the 4 kids were all 16 and up. The kids really enjoyed the air hockey and the hot tub as it was too cold to use the pool. They also really loved the 2 friendly dogs. It was a pleasant stay plenty of room for everyone.
par un voyageur
Oasis stay with huge pool and so much to do
Publié le 30 sept. 2023 sur HomeAwayThis has been by far our best VRBO stay yet. Everything here was so prefect. We love swimming, layout in the tanning ledge, sliding down the slides, and enjoy the nature that was all around us. We saw a few deer while swimming one evening. This home has 6 bedrooms, 3 bath and is huge. There is a movie theater, hot tub, 2 dinning rooms, and lots of space to hangout and relax. My Mother who is a bit older was able to swim in the pool because it is handicap accessible she has not be in a pool in years. We love the quite sitting surrounded by woods. We are planning our next family reunion here next year as well. We had so much fun as a family. The rooms are huge, beds very relaxing and the outdoor as is an Oasis.
par un voyageur
Amazing Property with Everything you could want and need
Publié le 30 sept. 2023 sur HomeAwayThis was an amazing family getaway. The rooms were huge, beds were so nice and comfortable. The pool was great, looks brand new. My kids love the slides and one is even a water slide. The kids love the playground and trampoline. We enjoyed watching movies together, relaxing by the pool, playing some games and spending time together. If you’re looking for a little piece of heaven in or around Carthage check this one out. We’ll be back next time we’re in the area the host was so helpful with local recommendations. We enjoyed everything about our stay.
par un voyageur
Rent at your own risk, ask many questions, keep all communication
Publié le 24 sept. 2023 sur HomeAwayRented due to wedding in nearby town, spent minimal time there as we helped with wedding prep and cleanup.
Rooms in basement were musty (no windows) asked owner if there was an air purifier, he said no and no one ever has complained.
For those sleeping on couch in livingroom, about midnight, dogs started scraping at the dog door, whining, and barking as they wanted in the house (they are really house dogs and it was a bit cold outside, mid-Sept). This occurred most of night. Left owner message asking for him to come get dogs, again he said no one has ever complained and he was out of town so couldn't do anything.
Dogs run freely on the property. Garage door remains open and he has food and water there. Dog did nip at one of the elderly people staying and owner didn't respond to that message.
Last night, dogs started again at midnight, scraping door, barking, and whining and after loud bang, they were running through the house and upstairs, we thought someone broke in.
Spoke with owner after stay, shared recording of dogs, sent review from customer that mentioned dogs barking, which is why I asked many questions about them and was told they had their own space.
When asked for a partial refund was told I didn't leave so I wasn't that unhappy (there was no time to find another place), no one has ever complained, and I couldn't stay for cheaper. He also tried to tell me he offered to board dogs, which he didn't. Rent at your own risk.
Commentaires de Gestion de l’hôtel
24 sept. 2023 par VrboOwner, Gestion de l’hôtel
We’re sorry you want a refund after staying the 4 days you did. All the complaints about the dogs were made the morning you were checking out. We offered before your stay to board the dogs and you said it was fine for them to stay. You went on to mention that the basement rooms were musty and we offered to have our cleaners come check it out. Even tho they cleaned just before you got there like every stay from top to bottom. I think this review is unfair and that you enjoyed your stay just want a partial refunded after your stay is over. We offered you several times to have your request meet and all you want was money back the morning of checkout. We’re sorry you had high things to say about the pool, hot tub, comfy beds and park like sittings until you didn’t get the discount you wanted.
par un voyageur
Publié le 6 août 2023 sur Expedia
par un voyageur
Unclear situation
Publié le 31 juill. 2023 sur HomeAwayWe had a good time and the host was responsive, but we didn't understand until the week of that they actually live in this house full time except when they rent it out. This provided issues with their dogs, who weren't happy about being left out of the house and would scratch on the door at all times of the night to be let in. Not to mention the layer of dog hair on the furniture. The refrigerator space was very limited because of their own food in it. Also, the number of bedrooms is super misleading...two of the beds are in a closet. Other rooms are in the basement with all cement walls...like a dungeon.
I don't think this is all understood by the description of the house and the pictures. In my opinion, given their family and their dogs, it's too much to try and rent out to others. I pray for the dogs sake that they have nice renters always.
Commentaires de Gestion de l’hôtel
10 août 2023 par VrboOwner, Gestion de l’hôtel
We are very sorry you did not enjoy your stay with us. We talked with you about the dogs and ask you if you cared if they stayed outside or we would board them. As for the bedrooms we rent out 6 bedrooms, 3 full baths, you also got to enjoy our brand new heat salt water 20 by 40 pool with slides. Yes this is our personal home we rent out. You get half of the main fridge, theres also a fridge in the garage and by the pool you can use and a large freezer in the basement. So I'm not sure why you did not have enough rooms. You said as you were checking out on Sunday that you really enjoyed your stay, and loved all the amenities. and things we recommend for your group to do. If you would like to reach out to talk about your stay and the half of day we gave you for free since you were hours early and you said your littles need a nap give me a call at (417) 793-9436. We alway try for 5 stars from our guests and want to see how we can help make this right with you.
par un voyageur
Great Time at a Great Place
Publié le 14 juin 2023 sur HomeAwayEnjoyed our stay. The house and location were wonderful!
Thank you!
