Note fondée sur 790 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2017 sur Hotels
l'odeur de l'eau de Javel qui vous prend au nez toute la nuit!
par un voyageur
Publié le 27 oct. 2016 sur Hotels
par un voyageur
Publié le 7 oct. 2024
The place is old and run down. The bed was horrible. It was dirty and needed replaced.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you back .Sincerely, General Manager
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our Hotel We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. We hope to see you again soon. Sincerely,
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The rooms were very smelly, they had a strong cigarette smell.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par General Manager, Gestion de l’hôtel
DEAR GUEST,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit. Looking forward to welcoming you back .Sincerely, General Manager
par un voyageur de Emporia
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par RMS, Gestion de l’hôtel
Thank you for your positive rating! We're glad you had a good stay overall. If there’s anything we can do to make your next visit even better, please don't hesitate to let us know. We hope to welcome you back soon!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Everything was good except the toilet
I think it was meant for a child it was so low. At checkout I was told the printer didnt work (again) and it would be emailed to me. I never received an email receipt. This property always has some kind of issue
Commentaires de Gestion de l’hôtel
1 oct. 2024 par RMS, Gestion de l’hôtel
Thank you for sharing your feedback. We're glad to hear that most of your stay went well, but we apologize for the inconvenience with the toilet and the missing email receipt. We'll look into the printer issue to ensure it's resolved, and I'll make sure your receipt is sent as soon as possible. We appreciate your patience and hope to provide a smoother experience on your next visit.
par un voyageur
Serviceable
Publié le 29 sept. 2024 sur HotelsCheck in went quickly. When I got to the room it smells as it had been a previous smoking room. Not overwhelming but the odor was there. The bed was comfortable, the TV was functional, the bathroom was serviceable.
At breakfast there were several available items. Scrambled eggs, waffle maker, biscuits and gravy, sausage patties. The usual they'll know fresh or even canned fruit. I asked for butter and jam for the biscuit and was emphatically told no.
You get what you pay for in this property. Don't expect anything more.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par RMS, Gestion de l’hôtel
Thank you for sharing your detailed feedback with us. While we're glad to hear that check-in was quick and that you found the bed comfortable and breakfast options varied, we apologize for the issues you encountered with the room odor and the lack of certain breakfast items like butter and jam.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
So first off the front desk staff was great. Lets just say the lobby was the best part and the glass plates with breakfast. So we get our key to our room and when we get to our room the door is propped open and when I peeked inside the room was unmade. So then we got a new room. Once again the door was propped open but it was made up. The locks didn't work, the coffee cups were unwrapped and there was no clock. Since when do they not have clocks in rooms. They were working on painting the hallway on the second level. I hope they don't stop at the hallways
Commentaires de Gestion de l’hôtel
30 sept. 2024 par RMS, Gestion de l’hôtel
Thank you for your feedback. We appreciate your kind words about our front desk staff and the breakfast experience. However, we're truly sorry for the inconveniences you encountered, such as the unmade room, faulty locks, and missing amenities like a clock. These are not the standards we strive to maintain, and we will be addressing these issues with our team to ensure improvements.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
There were smashed crackers on the floor in the hallway. Also, our room, 221, didn't have a television remote. Breakfast seemed pretty limited as there was only sausage patties and 1 biscuit. Coffee was also out.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par RMS, Gestion de l’hôtel
Thank you for your positive feedback! We're glad to hear that you enjoyed your stay. If there’s anything specific you’d like to share about what you liked or how we can improve, please let us know. We hope to welcome you back soon!
