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Hotel Imperial Casablanca

4.0 star property
4-star luxury hotel near Hassan II Mosque, connected to a shopping center

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Photo gallery for Hotel Imperial Casablanca

Indoor pool
Lobby
Deluxe Double Room
Bar (on property)
Sauna

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Spa
  • Room service

Explore the area

Map
291, Bd. Mohamed V et angle Azilal, Rond-Point Shell, Casablanca, 20110
  • Central Market of Casablanca
    ‪8 min walk‬
  • Port of Casablanca
    ‪3 min drive‬
  • Hassan II Mosque
    ‪5 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪46 min drive‬

Room options

View all photos for Suite (Imperial)

Suite (Imperial) | Living area

Suite (Imperial)

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Single Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Single Room, 1 Bedroom

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Casablanca

Central Casablanca getaway .Within a 15-minute walk of this Casablanca City Center hotel, you'll find Central Market of Casablanca and Ecole Assimil-Formation. Complex Cultural Sidi Belyout and United Nations Square are also within 2 miles (3 km).

What's nearby

  • Central Market of Casablanca - 8 min walk - 0.7 km
  • Place Mohammed V - 19 min walk - 1.6 km
  • Port of Casablanca - 3 min drive - 2.4 km
  • Marina Casablanca - 4 min drive - 2.7 km
  • Hassan II Mosque - 5 min drive - 4.0 km

Getting around

  • La Resistance Station - 4 min walk
  • Casa Voyageurs Station - 20 min walk
  • Mohammed V Airport (CMN) - 46 min drive

Restaurants

  • ‪Agdal Cafe - ‬2 min walk
  • ‪La Bodega - ‬8 min walk
  • ‪Cafe Lafayette - ‬3 min walk
  • ‪Bar Le Titan - ‬6 min walk
  • ‪A Ma Bretagne - ‬8 min walk

About this property

Hotel Imperial Casablanca

4-star luxury hotel near Hassan II Mosque, connected to a shopping center
Hotel Imperial Casablanca offers its guests a full-service spa, an indoor pool, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. A library, a terrace, and multilingual staff are also featured at the luxury Hotel Imperial Casablanca. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Casablanca hotel.

  • 1 building
  • 105 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 1935
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Imperial Casablanca offers 105 accommodations with safes and designer toiletries. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body wraps, body scrubs, detox wraps, and body treatments. The spa is equipped with a mud bath, a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Arabic, English, French, German, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MAD 100 for adults and MAD 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Food and drink

  • 24-hour room service
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MAD 380 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 19.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MAD 100 for adults and MAD 100 for children
  • Airport shuttle fee: MAD 400 per vehicle (one way)
  • Rollaway bed fee: MAD 380 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Casablanca Imperial
Hotel Casablanca Imperial
Hotel Imperial Casablanca
Imperial Casablanca
Imperial Casablanca Hotel
Imperial Hotel Casablanca
Imperial Casablanca Casablanca
Hotel Imperial Casablanca Hotel
Hotel Imperial Casablanca Casablanca
Hotel Imperial Casablanca Hotel Casablanca

Hotel Imperial Casablanca Reviews

Reviews

6.6
Rating 10 - Excellent. 104 out of 617 reviews
Rating 8 - Good. 212 out of 617 reviews
Rating 6 - Okay. 130 out of 617 reviews
Rating 4 - Poor. 87 out of 617 reviews
Rating 2 - Terrible. 84 out of 617 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Verdali

Liked: Cleanliness
Stayed 2 nights in Jan 2025

2/10 Terrible

Igor

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DISASTER

I spend over 100 nights a year in hotels worldwide, this is probably the worst I have been to. Forget the 4 stars (maybe 20 years ago). Breakfast is unpresentable, the room absolutely dirty, the reception useless. I payed 3 nights and escaped after 2. I was promised a new room twice. They were renovating the floor (which is not a fault unless you let guests leaving in the rooms and occupy the corridors). look at the pics I took and avoid this hotel. Ah: the gym opens at 10:00 and closes at 6:00. If you are a business traveller, forget about it.
corridor couch
suite bathroom
suite bathroom
in front of my room's door
Stayed 3 nights in Oct 2024

10/10 Excellent

Bilal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cheikh

Stayed 6 nights in Nov 2024

4/10 Poor

AZIZ

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Amina

Stayed 2 nights in Nov 2024

2/10 Terrible

Maxime

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel à fuir!!!! Aucun confort, l’ambiance froide, les murs insalubres, rien ne va dans ce hôtel, quand on a demandé à ce qu’on nous change de chambre il se foutaient de nous, on était obligé de passer les deux jours dans cette chambre horrible. Cet hôtel ne mérite même pas une étoile, c’est une vraie arnaque je vous le déconseille fortement.
Stayed 2 nights in Nov 2024

6/10 Okay

Falilou

Disliked: Cleanliness, staff & service, property conditions & facilities
My room was flood.Staff did taker well . Never again what they say its différent how they trait the customer.Im very unhappy to stay there
Stayed 7 nights in Nov 2024

4/10 Poor

Alex

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't recommend to someone... The shower was broken, TV not working, no hairdryer, no towel, very noisy at night, which you can not sleep 😴
Stayed 2 nights in Nov 2024

10/10 Excellent

Amina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel! Good value for money and comfy beds
Stayed 1 night in Oct 2024

2/10 Terrible

Monica, Naples

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dirty, staff not friendly. Arrived at the hotel late afternoon and room was not ready, needed to wait for towels for more than an hour. Shower was broken. Cockcrach at the restaurant during breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very helpful
Stayed 6 nights in Oct 2024

6/10 Okay

Andrzej

Stayed 2 nights in Sep 2024

6/10 Okay

Kamal

Disliked: Property conditions & facilities, room comfort

Room has no towels

There was not a single towel in my room, they changed my room instead of sending me towels, the second room had no towels either, only on the third day they sent a towel that was in a bad shape.by the way I heard other guests complain about the same problem at the front desk.
Stayed 3 nights in Oct 2024

4/10 Poor

claudia, ansonia

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel is advertised as 4 stars and on their website it says "luxury hotel". Nothing luxurious about this hotel. Run down, dirty, carpets were stained, our room had no towels and we had to hunt the reception people to get 3 towels for 2 people ( 2 medium, one small) 2 days after check-in. The pillows were small and uncomfortable, not to mention the pillow cases looked dirty. Thanks God we travelled with our own bedding set. The furniture outdated, the door for the bathroom was off track and my husband fixed it and the shelves inside the closet had so much dust on them. The reception people just not cared and seemed annoyed by us or the other guests. None asked if they can help us with the luggages upstairs.I hope management sees this review and maybe takes a quick walk to Radisson hotel 2 minutes down the street to see what means to be in the hospitality business. It's like a difference from sky to earth. From accomodation to cleaness to restaurant /food & service. This hotel will not even qualify for 2 stars per US standards.
Stayed 2 nights in Sep 2024

4/10 Poor

Adeyinka

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On balance, well below average. Never again.
Stayed 7 nights in Sep 2024

2/10 Terrible

sanu

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was disappointed with the aspect that the hotis being advertised being 4 stars which i think is not right. The room we had the shower head was broken, the tissue holder broken, cracks in the bathroom and walls, nothing much to do around the area you have to travel out of casablanca to enjoy your time, the spa has a pool but no shower available which is ridiculous. Theres not much to do in the area its best to stay in agadir or marrakech.
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were great, the hotel is fairly worn down and I think it might just look dirty because of that.
Stayed 9 nights in Sep 2024

2/10 Terrible

Hannah Damilola

Disliked: Cleanliness, staff & service, amenities
They ask you to pay city taxes numerous times on your stay even though it has already been paid on your invoice, staff stole my Dior perfume. Keep all your valuable items with you at all times.
Stayed 4 nights in Sep 2024

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

My room was excellent. Big window and comfortable bed. Shower was great. Only issue was outside the hotel. A lot of yelling and fighting going on throughout the night, but not the hotels issue. Everything is very walkable from the hitel. Staff very friendly
Stayed 4 nights in Aug 2024

6/10 Okay

khalid

Stayed 1 night in Aug 2024

6/10 Okay

Zoe

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was clean but shame it is dated and does not look the best. The air con and fridge in our room did not work and no remote for the dated tv. The pictures on the website are quite old! Breakfast was ok but I would have rather gone out if I knew what what was on offer before. Basic is an understatement in a horrible settle. Location was fab. Tram stop just around the corner so everywhere easily accessible.
Stayed 2 nights in Aug 2024

6/10 Okay

Mariam Adejoke

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Breakfast nice
Stayed 1 night in Jul 2024

2/10 Terrible

Fatiha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Hotel Imperial Casablanca was beyond disappointing. Despite booking and receiving confirmation, upon arrival, we were informed that there were no available rooms. We were left waiting for hours and we’re told it’s not their problem. The inconvenience and mismanagement of reservations were utterly frustrating, making our stay in Casablanca start on a sour note. I would strongly advise against relying on this hotel for any travel plans.
Stayed 3 nights in Jun 2024

2/10 Terrible

Said, Wylie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They refused me to check in with my wife unless if I have marriage certificate. We didn.t spend any night out there.
Stayed 2 nights in Jul 2024