Note fondée sur 663 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,8 sur 5
78 % des clients le recommandent
3,9 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Kahina,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
5 sur 5
par un voyageur

Publié le 24 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 août 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Lamiae,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
2 sur 5
par un voyageur

Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Mounir,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.Regarding the refund it may take some time but our finacial department will take care for you case.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
4 sur 5
par un voyageur

Publié le 23 août 2024 sur Hotels
Tres bon service du personnel Taxi au pied de l'hôtel Malheureusement pas de parking privé ni piscine Impossible de publier les photos
Commentaires de Gestion de l’hôtel
26 août 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Kamal,We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
3 sur 5
par un voyageur

Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Miriam,Thank you for taking the time to tell us about your experience at the Novotel Casablanca City Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
4 sur 5
par un voyageur

Publié le 17 août 2024 sur Expedia
L'hôtel est bien situé, la station de transport est à 200 m et il ya de nombreux restaurant à proximité
Commentaires de Gestion de l’hôtel
19 août 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Samir, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 sur 5
par un voyageur

Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Wassifa, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
4 sur 5
par un voyageur

Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Norelhouda, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 sur 5
par un voyageur

Publié le 24 juill. 2024 sur Hotels
Bon hôtel bien situé, confortable
Commentaires de Gestion de l’hôtel
26 juill. 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Corinne, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 sur 5
par un voyageur

Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par JABIR Bendaoud, Gestion de l’hôtel
Dear Riadh, We very much appreciate your comments regarding your stay at the Novotel Casablanca City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,