Note fondée sur 174 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
1,7 Propreté de la chambre
2,5 Service et personnel
2,2 Confort de la chambre
1,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 oct. 2024 par deepu , Gestion de l’hôtel
thank you for choosing days inn suits by wyndham caseyville. we hope you see you again
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par deepu , Gestion de l’hôtel
Thank you for choosing Days Inn Suites by Wyndham Caseyville. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable in helping us improve our services and maintain high standards. We sincerely appreciate you taking the time to leave a favorable review.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Should honestly be closed down. The hotel itself and our room was absolutely FILTHY- bugs, dirt, dust, mold. The lights didn’t work, the tv didn’t work, the shower didn’t work. We weren’t provided any towels or washcloths. And, I was sexually harassed by one of the guests- nothing was done to address it.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par deepu , Gestion de l’hôtel
Thank you for your feedback. I want to sincerely apologize for the terrible experience you encountered during your stay. We take your comments very seriously, especially regarding the cleanliness and safety of our property. Please know that we are actively addressing these issues and working hard to improve the condition of our hotel. Additionally, we are deeply concerned about the incident you mentioned involving another guest, and we will ensure it is thoroughly investigated.We are committed to making the necessary updates to ensure this does not happen again, and I truly hope you will consider staying with us again in the future to experience the improvements firsthand.
par un voyageur
Publié le 7 sept. 2024 sur Hotels
It was very dirty, trash every where. It was a very run down establishment. There were roaches. It was not clean at all.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par deepu , Gestion de l’hôtel
Thank you for your feedback. We sincerely apologize for the inconvenience and will address these concerns immediately to ensure a better experience in the future.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Good value for the money.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par deepu , Gestion de l’hôtel
Thank you for choosing Days Inn Suites by Wyndham Caseyville!We are truly delighted to hear that you had a positive experience and left us such a kind review. Your feedback helps us continually improve, and we greatly appreciate you taking the time to share your thoughts. We look forward to welcoming you back in the future!
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Disgusting place , roaches , flies and other bugs in the the room.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par deepu , Gestion de l’hôtel
We apologize for the inconvenience you experienced during your stay. Please rest assured that we are addressing the issue to ensure it does not happen again. Thank you for choosing Days Inn Suites by Wyndham Caseyville, and we hope to have the opportunity to welcome you back for a better experience.
par un voyageur
Publié le 29 août 2024 sur Expedia
Room was disgusting. When we called Expedia to ask for a refund without bothering the front desk, they came to our room to clean it after Expedia called them. Knocked every two minutes while I was on the phone trying to avoid giving me the refund. I never got the refund, we left the property within 7 minutes from the check in time. And I’m currently trying to resolve an overcharge with my bank because these people are dishonest even after I said to forget the refund.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par deepu , Gestion de l’hôtel
We sincerely apologize for the inconvenience you've experienced. Please rest assured that we are addressing the issue promptly. Your feedback is important to us, and we are committed to ensuring a better experience moving forward. Thank you for choosing Days Inn & Suites by Wyndham Caseyville.
par un voyageur
Publié le 19 août 2024 sur Expedia
Did not stay after walking in to find stairwell and hallway with such filth. Out of curiosity looked at room .. AC didn't appear to be functioning and bed looked as if bedding had not been changed.
Commentaires de Gestion de l’hôtel
24 août 2024 par deepu , Gestion de l’hôtel
Thank you for choosing Days Inn & Suites by Wyndham Caseyville. We appreciate your feedback and will use it to improve our services. We apologize for any inconvenience you experienced. Have a great day!
par un voyageur
Publié le 17 août 2024 sur Expedia
Motel is nasty bathroom dirty towels had holes in them I won’t recommend no one to stay there hallway smelled like weed
Commentaires de Gestion de l’hôtel
24 août 2024 par deepu , Gestion de l’hôtel
Thank you for choosing Days Inn & Suites by Wyndham Caseyville. We appreciate your feedback and will use it to improve our services. We apologize for any inconvenience you experienced. Have a great day!
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par deepu , Gestion de l’hôtel
Thank you for choosing Days Inn & Suites by Wyndham Caseyville. We appreciate your feedback and will use it to improve our services. We apologize for any inconvenience you experienced. Have a great day!
