Note fondée sur 459 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Room was dirty and with bugs
Building and rooms are on the older side but good sizes
Bed was comfortable
Commentaires de Gestion de l’hôtel
22 juill. 2024 par dp, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par dp, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. Your feedback is very important to us, and it sounds like music to our ears. We can assure you that we will use this information to do anything and everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
It was a nice quiet hotel staff was friendly and nothing was crazy far from it
Commentaires de Gestion de l’hôtel
3 oct. 2024 par dp, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. Your feedback is very important to us, and it sounds like music to our ears. We can assure you that we will use this information to do anything and everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par dp, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Dirty linen
Cockroaches
Unfriendly staff
Garbage outside on the ground
DO NOT STAY HERE!!!
Commentaires de Gestion de l’hôtel
10 sept. 2024 par dp, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Our room was in very poor repair. Maintenance is nonexistent at this property. I notified the desk clerk of the condition of our room and she responded by saying the manager has notes about it. One of the side door would not work. When i inquired, i was told it wasn't accessible due to security concerns but I could go out of it and come in it if someone opened it for me.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par dp, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Good hotel
Commentaires de Gestion de l’hôtel
10 sept. 2024 par dp, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. Your feedback is very important to us, and it sounds like music to our ears. We can assure you that we will use this information to do anything and everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
par un voyageur
Publié le 31 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par dp, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. Your feedback is very important to us, and it sounds like music to our ears. We can assure you that we will use this information to do anything and everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par dp, Gestion de l’hôtel
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. Your feedback is very important to us, and it sounds like music to our ears. We can assure you that we will use this information to do anything and everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
par un voyageur
Worth maybe $60
Publié le 18 août 2024 sur HotelsThree worst things: a fake coffee/deodorizer smell is unbelievably strong... Fridge doesn't work ... And oh yeah ... The freakin' handle for the shower water just pops off as easy as can be and was "fixed" with some jammed in paper to help hold it slightly better!! Unbelievable.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par dp, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suite – Caseyville, IL 62232. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Regards, Dimple Patel.General Manager.2180 Patricia CT,Caseyville, IL 62232.
