Note fondée sur 128 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,1 Service et personnel
3,0 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Paul de Lyon
Publié le 3 avr. 2013 sur Hotels
Propre, sans prétention. Bon qualité-prix.
par TCin
Facile à localiser
Publié le 18 août 2012 sur HotelsBonne impression
par un voyageur
Publié le 11 août 2024 sur Hotels
par un voyageur
Clean room, but nothing else
Publié le 31 juill. 2024 sur HotelsI was in town for work and spent 5 nights here. The staff was not overly welcoming, but they were friendly. The hallways were not clean and had an odor. The room, however, was clean and comfortable when I arrived, but it wasn't serviced during the entire stay. I did ask for a change of towels twice, they never came.
Commentaires de Gestion de l’hôtel
6 août 2024 par Guest Relations, Gestion de l’hôtel
Dear Anthony,Although we're glad our clean rooms and friendly team made a great impression on you, we're sorry that your overall stay fell short of your expectations. We strive to provide the very best for our guests, and what you've described does not reflect the level of quality we aim to deliver. Rest assured, we will share your comments with our team to ensure we are all meeting our high standards of comfort, cleanliness, and hospitality going forward. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
par un voyageur
Reception guy was incompetent
Publié le 28 juill. 2024 sur HotelsStaff was rude and couldt find my reservation, we waited 1:30 hours and contacted expedia three times to get the issue resolved.
Commentaires de Gestion de l’hôtel
3 août 2024 par Guest Relations , Gestion de l’hôtel
We're sorry to hear that you didn't have a good experience with us overall. Please accept our apologies for any delay during check-in, as well as any perceived rudeness, as this is never our intention. All of your feedback will be discussed internally, as our team is always looking to improve. Thank you, and we hope to see you again soon.
par un voyageur
Better options nearby
Publié le 27 juill. 2024 sur HotelsCreepy clientele. Lobby had a plexiglass shield between the customers and the desk person locked by a broomstick handle. The rooms were OK clean but given that there are three equally priced alternatives within a 1 mile distance of this hotel I’d go elsewhere.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Jack, Gestion de l’hôtel
sorry for inconvenience but our safety we have keep window lock for window for night shift person within 2 miles we newest,all rooms has wall hang big TV newly remodel property
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Un lugar super sucio
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Carlos,Providing clean and comfortable accommodations is always our goal so we are sorry to hear of any ways that you feel we missed the mark this time around. You can rest assured your comments will be kept in mind as we move forward, and we hope that you will allow us another chance to impress you down the line.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Walked in the front at 6:30am after driving all night. Had booked fri-sun so we could check in and get to sleep. Staff member was in the breakfast area when we looked at him he said "you really want a room??" Looked down shook his head and proceeded behind the counter. He looked at our reservation and stated well you had it booked for Friday we let him know we had been driving all night and wanted to check in to sleep. He said well your payment was declined. I said I elected to pay when I got here. He sighed was all sweaty and rude. The whole place was sketchy anyways so I said never mind cancel it and we will go somewhere else then walked out. Horrible service.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Noelle,Please accept our sincerest apologies for the service you received. We value our guests and aim to provide warm and welcoming service on all occasions. Please know that our team works hard to ensure our guests have a great stay. Nonetheless, we will discuss your comments with our front desk team. We hope you enjoyed your time in the city. Safe travels, and it would be our pleasure to host you in the future to show you all we offer our wonderful guests.
par un voyageur
Try another place!
Publié le 23 juill. 2024 sur HotelsChecked in went sightseeing came back.. never went in room, shady characters outside, right off main highway didn't feel safe for two women traveling. Turned in keys, told Manager of things we witnessed in parking lot, he didn't seem to concerned because he also lived on site, however did say I'd be refunded....will be watching to see. Paid at hotel, not via app so should get a refund as room was never entered.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Guest Relations, Gestion de l’hôtel
Dear Kathy,Thank you for being our guest and sharing your feedback. Please know we work hard to ensure our guests have a perfect visit and apologize for the inconvenience caused. While we cannot control the area outside of our hotel, please know the safety of our guests is our highest priority. All of your comments are gratefully received and will be discussed internally so improvements can be made where necessary. It is our hope you will allow us to welcome you back and show you a more improved experience.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
