Note fondée sur 61 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,7 sur 5
93 % des clients le recommandent
4,9 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 27 juill. 2021 sur Hotels
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 16 août 2018 sur Hotels
5 sur 5
par un voyageur

Publié le 13 sept. 2024 sur Expedia
The property itself was amazing , all the staff were extremely helpful before check-in. Romina , Alessandro and the group accommodated us to fit in every experience the hotel offers and the catered to our needs. The only thing that I regretted about the experience was leaving hahaha would definitely recommend
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Allegra Berardi, Gestion de l’hôtel
Dear Jean Paul,Thank you for your wonderful review! We are thrilled to hear that you found our property amazing and that our staff, especially Romina, Alessandro, and the rest of the team, were extremely helpful and accommodating both before and during your stay. It's fantastic to know that we were able to cater to your needs and help you enjoy every experience our hotel offers.We understand how hard it can be to leave such a memorable place—your kind words mean a lot to us. Thank you for recommending us, and we look forward to welcoming you back soon!Warm regards,Allegra BerardiRoom Division Manager
5 sur 5
par un voyageur

Publié le 13 juill. 2024 sur Expedia
Great property. Service was excellent!
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Allegra Berardi, Gestion de l’hôtel
Dear Shea,Thank you so much for your kind words! We're thrilled to hear that you and your wife enjoyed your stay. It is also important to know that our staff's genuine service and friendliness made a notable impression on you. We look forward to welcoming you back next year and continuing to provide you with memorable experiences. Warmest regards,Allegra BerardiRoom Division Manager
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 11 juill. 2024 sur Expedia
5 sur 5
par un voyageur

Perfection

Publié le 2 juill. 2024 sur Hotels
Outstanding service by all of the team at the hotel. It really made a huge difference
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Allegra Berardi, Gestion de l’hôtel
Dear Dean,We are thrilled to hear that our team's dedication to service excellence significantly enhanced your stay with us. It is our highest priority to provide an exceptional experience for every guest, and we are delighted to know we succeeded in making your visit memorable. Thank you for acknowledging the efforts of our staff; such feedback is both gratifying and motivating. We look forward to welcoming you back in the future.Allegra BerardiRoom Division Manager
5 sur 5
par un voyageur

Publié le 26 juin 2024 sur Expedia
The most beautiful views. I beautiful room, amazing food, and absolutely exceptional service! Will be back!
Commentaires de Gestion de l’hôtel
29 juin 2024 par Allegra Berardi, Gestion de l’hôtel
Dear Jackie,thank you very much for taking the time to share your experience with us.Your words are very valuable for us and we look forward to welcoming you back in the near future!Warmest regards,AllegraAllegra BerardiRoom Division Manager
5 sur 5
par un voyageur

Publié le 25 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juin 2024 par Allegra Berardi, Gestion de l’hôtel
Dear Signori,thank you very much for taking the time to share your experience with us.Warmest regards,AllegraAllegra BerardiRoom Division Manager
5 sur 5
par un voyageur

Publié le 23 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 mai 2024 par Castello di Casole, Gestion de l’hôtel
Dear Martin,thank you very much for sharing your experience with us!Your words are very valuable and we are honored to hear such a positive feedback, grazie!We look forward having the pleasure to welcome you back in the near future,Warmest regardsAllegraAllegra BerardiFront Office Manager
5 sur 5
par un voyageur

Publié le 30 mars 2024 sur Expedia
A unique luxury experience in the middle of the beauty of nature. Very relaxing and excellent products. All the staff was also great.
Commentaires de Gestion de l’hôtel
31 mars 2024 par Allegra Berardi, Gestion de l’hôtel
Grazie!Le sue parole sono veramente importanti per noi.Speriamo di trasformare questa esperienza al Castello una tradizione, ogni anno prima di andare a trovare la famiglia!Buona Pasqua!Allegra BerardiFront Office Manager