Note fondée sur 959 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par JEAN-LUC de Sciez
Etape d'une nuit à Casper, WY
Publié le 7 sept. 2015 sur HotelsUn peu éloigné de tout mais suffisant pour une nuit sur la route entre Denver et Cody.
Seul bémol: ils ont débité 50.-$ sur la carte de crédit pour les dépenses éventuelles. Il n'y en a eu aucune mais notre compte n'a pas été crédité en retour. Nous avons dû réclamer et attendons des nouvelles... Alors que tout était OK d'après le personnel de la Réception. Affaire à suivre.
par un voyageur
Publié le 19 août 2024
It would've been nice to know the property was under construction! When I got checked in and went to the room, I was assigned the door was propped. Open with will appear to be construction material.
The room also had tape on the walls, indicating imperfections for the construction workers to repair. I found this to be completely unacceptable, especially for the cost of the room
Commentaires de Gestion de l’hôtel
20 août 2024 par Owner, Gestion de l’hôtel
Thank you for your feedback, Adam. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
par un voyageur de pahrump
Publié le 16 août 2024 sur Expedia
They are renovating so everything is tore apart.
Commentaires de Gestion de l’hôtel
16 août 2024 par Owner, Gestion de l’hôtel
Travis, thank you very much for your feedback.
par un voyageur
Publié le 12 août 2024 sur Expedia
This property was under construction/remodel. This was not communicated before arrival. I paid top dollar for a smelly, dirty and dishelved property. I was very disappointed. I have higher expectations from the Hilton.
Commentaires de Gestion de l’hôtel
13 août 2024 par Owner, Gestion de l’hôtel
Thank you for your feedback, Briggen. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
par un voyageur
Hilton Garden Inn Casper, WY
Publié le 12 août 2024 sur HotelsThe hotel was under construction and was a hot mess. There wasnt enough staff for the front desk.
Two of the construction workers were in the hallway arguing with each other while guest were around.
Construction should be noted on the website
Commentaires de Gestion de l’hôtel
12 août 2024 par Owner, Gestion de l’hôtel
Stephanie, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Owner, Gestion de l’hôtel
Elham, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Owner, Gestion de l’hôtel
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
par un voyageur
Publié le 1 août 2024 sur Expedia
I received excellent service from the front desk.
Commentaires de Gestion de l’hôtel
2 août 2024 par Owner, Gestion de l’hôtel
Jerry, we appreciate you taking the time to review us. We are very glad to see our staff resulted in you having a great stay. Safe travels, and please come see us again in the future!
par un voyageur
Publié le 31 juill. 2024 sur Hotels
The hotel is being renovated. We wished the renovation was told to us when the reservation was made
We wanted a room above the 1st floor but none were available.
The hot food for the breakfast from the buffet and menu was not hot.
.
Commentaires de Gestion de l’hôtel
1 août 2024 par Owner, Gestion de l’hôtel
Thank you for your feedback, David. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Owner, Gestion de l’hôtel
Anita, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
