Note fondée sur 953 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par JEAN-LUC de Sciez
Etape d'une nuit à Casper, WY
Publié le 7 sept. 2015 sur HotelsUn peu éloigné de tout mais suffisant pour une nuit sur la route entre Denver et Cody.
Seul bémol: ils ont débité 50.-$ sur la carte de crédit pour les dépenses éventuelles. Il n'y en a eu aucune mais notre compte n'a pas été crédité en retour. Nous avons dû réclamer et attendons des nouvelles... Alors que tout était OK d'après le personnel de la Réception. Affaire à suivre.
par un voyageur
Publié le 16 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Owner, Gestion de l’hôtel
Dayna, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 12 oct. 2024 sur Hotels
No cable tv since the place is still opening
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Owner, Gestion de l’hôtel
Eubaldo, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
par un voyageur
Publié le 9 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Owner, Gestion de l’hôtel
Lana, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Owner, Gestion de l’hôtel
Jana, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Property had renovations going on
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for your feedback, Patricia. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Great too. - very comfortable bed, clean shower
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Owner, Gestion de l’hôtel
Donna, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Property is under construction. Only 1 door available for entry. We were not aware of the construction prior to booking our room. The cost was the same. When we arrived they said there was a shortage of rooms and they had to switch to a 1 bed room instead of 2.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Owner, Gestion de l’hôtel
Thank you for your feedback, Lisa. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
par un voyageur
Publié le 21 août 2024 sur Expedia
Beautiful facility and even though they were under construction we didn't really hear much. The front desk clerk was pleasant and helpful even when I mentioned I wasn't happy about the construction (and not knowing it was going on when I booked our rooms) she apologized and gave us coupons for free breakfast. One more thing, I loved their beds! Very comfortable!! We'll definately be back soon! :)
Commentaires de Gestion de l’hôtel
22 août 2024 par Owner, Gestion de l’hôtel
Tawnya, thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. We are looking forward to welcoming you back again soon!
par un voyageur
Publié le 19 août 2024
It would've been nice to know the property was under construction! When I got checked in and went to the room, I was assigned the door was propped. Open with will appear to be construction material.
The room also had tape on the walls, indicating imperfections for the construction workers to repair. I found this to be completely unacceptable, especially for the cost of the room
Commentaires de Gestion de l’hôtel
20 août 2024 par Owner, Gestion de l’hôtel
Thank you for your feedback, Adam. As you noticed, we are currently undergoing a renovation. We strive to maintain an updated and functional space. This sometimes requires essential renovations in our guest areas. Please feel free to reach out to the hotel directly if you would like to discuss this issue further. We hope you will consider staying with us once our updates are complete.
