Note fondée sur 145 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Un des meilleurs resorts des Fidji
Publié le 1 sept. 2019 sur HotelsExcellent séjour. Personnel tres accueillant. De nombreuses activités à découvrir.
Commentaires de Gestion de l’hôtel
1 sept. 2019 par Steven, Gestion de l’hôtel
Bula Vinaka Noellie,
Hot sunny island greetings from Castaway Island, Fiji and i trust that this finds you and your family well.
Thank you for taking the time to review our home but most importantly for choosing to stay with us.
I am happy to receive this great review on behalf of our hosts and thank you for giving us a 10 out of 10 rating.
Your comments in regards to our staff and activities are appreciated.
We look forward to you and your families return to our home and hope that the disconnected experience truly made it a relaxing holiday.
Vinaka and warm island regards,
Steven Andrews
General Manager
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par Priya Sharma , Gestion de l’hôtel
Bula Ashley,Thank you for your 5-star review! We're thrilled to know you had a great experience at Castaway Island, Fiji. We hope to welcome you back for another memorable stay in the future!Best regards,Priya SharmaSales & Marketing ManagerCastaway Island, Fiji
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Priya Sharma , Gestion de l’hôtel
Bula Justin, Sunny greetings from Castaway Island, Fiji and thank you so much for taking the time to share your review on Expedia. We eagerly anticipate the opportunity to welcome you back to Castaway Island soon. Should you require any further assistance, please don't hesitate to contact us. Thank you once again for selecting Castaway Island, Fiji for your getaway. Vinaka and warm regards, Priya Sharma Sales & Marketing Manager Castaway Island, Fiji
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Amazing family holiday - I don’t see us ever staying anywhere else in Fiji. The staff say from when they meet you on the boat that you are now family and they truly mean it, by the time we’d been there 24 hours, all the staff knew our kids names and you never passed anyone without a smile and a “Bula”. Great food, buffet a little overpriced but expected on an island. Fantastic kids club, we thought our kids might go once or twice but they begged to go everyday. Lolli, Mickey, Repunzel & Cinderella (their kids club names) were fast friends. The whole place is set up so kid friendly but with parents firmly in mind. Great snorkelling right off the beach, the pools are great (but a bit cold given it is technically winter!). A perfect week spent in the best part of Fiji, we can’t wait to come back.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Priya Sharma , Gestion de l’hôtel
Bula Thomas,Thank you so much for your glowing review! We are thrilled to hear that you and your family had such a wonderful time with us. Our team takes great pride in making every guest feel like part of our family, and it's fantastic to know that this made your stay special. We’re glad the kids enjoyed the kids club and made new friends with Lolli, Mickey, Repunzel, and Cinderella.Your feedback on the buffet pricing is appreciated, and we're continuously working to ensure our offerings meet your expectations. It’s great to hear that you enjoyed the snorkeling and our pools, despite the winter chill.We can't wait to welcome you back for another amazing holiday in Fiji! Bula from all of us here at Castaway Island, Fiji.
par un voyageur
Publié le 23 juin 2024 sur Expedia
No words good enough to describe our week!!! Other than Beyond Perfect!! Remember it is a FAMILY resort, so there are kids! But rarely were they a problem, and that problem was a parent problem!!! Staff was unbelievable, and we immediately fell in love with all of them! Only, and I mean only!, issue was breakfast. We don’t usually eat a large breakfast, and you really have a single option, which is a buffet! Only problem with our trip, is that I didn’t plan on having “watery eyes” on our leaving, and we are already trying to plan a return trip to see our friends and family at Castaway Island!
Commentaires de Gestion de l’hôtel
24 juin 2024 par Priya Sharma , Gestion de l’hôtel
Bula Kenneth, Vinaka vakalevu for your heartfelt review! We're overjoyed to hear that your week with us was "Beyond Perfect" and that you connected so well with our incredible staff. We're glad the family-friendly atmosphere added to your experience, despite the occasional parent-related issues. We appreciate your feedback on breakfast options and will take it into consideration. It’s touching to know that your departure brought "watery eyes"—we can’t wait to welcome you back to your home away from home at Castaway Island!
par un voyageur
Publié le 23 juin 2024 sur Expedia
Best holiday ever!
Commentaires de Gestion de l’hôtel
24 juin 2024 par Priya Sharma , Gestion de l’hôtel
Bula Kathryn, Thank you for your wonderful review! We're thrilled to hear that you had the best holiday ever with us. Your kind words mean a lot to our team. We look forward to welcoming you back for another amazing experience!
par un voyageur
Publié le 11 juin 2024 sur Expedia
A perfect Fiji experience for the family! Can’t wait to come back. Amazing everything and beautiful coral right outside the resort. Wonderful people. Loved every minute of it.
Commentaires de Gestion de l’hôtel
24 juin 2024 par Priya Sharma , Gestion de l’hôtel
Bula Chad,Thank you so much, Chad, for your fantastic review! We're delighted to hear that you and your family had a perfect Fiji experience with us. It's wonderful to know you enjoyed the beautiful coral, our amazing amenities, and the hospitality of our team. We can't wait to welcome you back for another unforgettable stay. See you soon!
par un voyageur
Publié le 30 mai 2024 sur Wotif
Commentaires de Gestion de l’hôtel
2 juin 2024 par Priya Sharma , Gestion de l’hôtel
Bula Shannon, Sunny greetings from Castaway Island, Fiji and thank you so much for taking the time to rate us on Wotif.We eagerly anticipate the opportunity to welcome you back to Castaway Island soon. Should you require any further assistance, please don't hesitate to contact us.Thank you once again for selecting Castaway Island, Fiji for your getaway. Vinaka and warm regards,Priya SharmaSales & Marketing Manager Castaway Island, Fiji
par un voyageur
Publié le 1 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 mai 2024 par Priya Sharma , Gestion de l’hôtel
Bula Phillip, Sunny greetings from Castaway Island, Fiji and thank you so much for taking the time to share your review on Expedia. We eagerly anticipate the opportunity to welcome you back to Castaway Island soon. Should you require any further assistance, please don't hesitate to contact us. Thank you once again for selecting Castaway Island, Fiji for your getaway. Vinaka and warm regards,Priya SharmaSales & Marketing ManagerCastaway Island, Fiji
par un voyageur
Publié le 15 avr. 2024 sur Lastminute
We have stayed multiple times at Castaway and this was by far the most disappointing. The staff were lovely as always, however the dining options were extremely disappointing.
Being forced on some nights to have the buffet when all we wanted was a single dish each meant that dining was very expensive for a family of four. The resort also feels very dated now
We now are in 2 minds as to whether we would come back.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Priya Sharma , Gestion de l’hôtel
Bula Heath, Sunny greetings from Castaway Island, Fiji and thank you so much for taking the time to share your review on Expedia. Ensuring exceptional service and crafting unforgettable moments for our guests is our perpetual aim, and your feedback holds profound significance for us. Our schedule includes dedicated buffet nights every Wednesday and Saturday, with an additional option of indulging in pizzas at the Sundowner Restaurant. Rest assured, this information is consistently disseminated across all our platforms.In terms of pricing, we diligently endeavor to maintain reasonable costs while upholding the quality of our culinary offerings. Despite our best efforts, we acknowledge that meeting every guest's expectation may not always be feasible.We eagerly anticipate the opportunity to welcome you back to Castaway Island soon. Should you require any further assistance, please don't hesitate to contact us. Thank you once again for selecting Castaway Island, Fiji for your getaway. Vinaka and warm regards,Priya SharmaSales & Marketing ManagerCastaway Island, Fiji
