Ratings based on 368 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 26, 2024 on Expedia
Pool bartender was great. Breakfast was pretty good, but not great. Rooms and property need updating.
Comment from Hotel Management
Aug. 31, 2024 by Isabelle, Hotel Management
Hello Kim,thank you for sharing your experience. Your opinion is important to us and we will take note of your suggestions to improve the quality of our services.Kind regards,
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 6, 2024 by Isabelle, Hotel Management
Many thanks, Baroukh. We are happy that you enjoyed your stay with us.Kindest regards,
by A traveller
Posted Jun. 5, 2024 on Expedia
Our stay in an ocean view room was excellent. It is on the roadway but the passing cars never bothered us. A short walk to the center or a golf cart shuttle to the beach was a breeze. Great stay.
Comment from Hotel Management
Jun. 6, 2024 by Isabelle, Hotel Management
Thank you Garrett, it was a pleasure to have you here!We hope to welcome you back soon!
by A traveller from Southampton
Posted May 6, 2024 on Expedia
Hotel and staff were excellent except for three things: bed pillows were very hard and uncomfortable, air con in room barely functioned, it never got cool. Finally the lovely and generous breakfast buffet is slated to run from 7:30 to 10 am. Upon arriving for breakfast just after 9 am, the crew was busily cleaning up the buffet! Some items were missing and others were doubled up in the remaining service platters. The crew was noisily and hurriedly clearing off table pre-settings, making it hard for folks arriving after 9 am to find a table that was set up for breakfast. What a shame to make customers arriving On Time only to experience excessive clanging and shuffling of table settings and to feel rushed in getting breakfast and unable to find certain usual items. This was a shame for such a nice hotel. Management needs to keep the buffet open and Well-stocked until 10 am as advertised to customers. Let clean up start after 10 am, so customers are not inconvenienced by lack of selection and excessive noise. We felt rushed as were several other customers
by A traveller
Posted Apr. 24, 2024 on Hotels
Comment from Hotel Management
Apr. 27, 2024 by Isabelle, Hotel Management
Grazie mille, Vincenzo!
by A traveller
Posted Apr. 20, 2024 on Hotels
Comment from Hotel Management
Apr. 20, 2024 by Isabelle, Hotel Management
Dear Marguerite,thank you for choosing our hotel. We hope to have you again as our guest!
by A traveller
Posted Apr. 15, 2024 on Expedia
Good location not far from the town beach and food locations. Clean and spacious room with good views. Friendly staff.
Had some technical issues with hot water and lift sometimes and inconvenient public transport connections. Average breakfast
Comment from Hotel Management
Apr. 16, 2024 by Isabelle, Hotel Management
Hello Steve,thank you for choosing our hotel. We are happy to have met your expectations and we hope to have you again soon as our guest!
by A traveller
Posted Apr. 7, 2024 on Hotels
Fabulous view from hotel.
Very friendly and helpful staff.
Comfortable and clean rooms.
A good selection of food for the continental breakfast
Comment from Hotel Management
Apr. 7, 2024 by Isabelle, Hotel Management
Many thanks, Bernadette! It was a pleasure to have you here :)Kind regards,
by A traveller
Great hotel for a relaxing break
Posted Oct. 31, 2023 on HotelsFabulous location, 10 minutes walk to the town and port, and all the restaurants and 10 minutes innthe other direction to a lovely beach.
If you can i woyld recomend the sea view rooms...a little balcony for 2 view greats views. The staff was faultless...friendly and helpful with recommendations, always happy to help.
by A traveller
Posted Oct. 23, 2023 on Hotels
Great view, short walking trip to the main area of town
Comment from Hotel Management
Oct. 26, 2023 by Isabelle, Hotel Management
Hello Mark,thank you for staying at Hotel Punta Nord-Est and for your kind words.We hope you will choose us again for a next holiday in Sicily.Warm regards.
