Ratings based on 151 Guest Reviews

4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition

TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 15, 2024 on Expedia
Borgo Scopeto is a beautiful resort with amazing amenities. The pool was fantastic, and the food at the restaurant on site is phenomenal. My only complaint is the exorbitant cost of everything at the property. We also had no hot water during our stay, and had hoped we would be offered some compensation, but were not. I would recommend this property with the expectation to spend more than it seems
by A traveller from Danville
Posted Sep. 11, 2024 on Expedia
The grounds were a perfect representation of Tuscany. Service was impeccable, staff was friendly and the food was absolutely amazing! We would highly recommend for anyone visiting the Tuscany region.
Comment from Hotel Management
Sep. 11, 2024 by Guest Relations Supervisor , Hotel Management
Dear Robert,Thank you for your hearthfelt review , it is a pleasure to read your wonderful words.It is a joy to learn you have loved our Borgo and its incomparable beauties and appreciated the warm hospitality of our team and our gastronomical offering.Thank you for choosing us for your Tuscan escape. We hope that all the beloved moments lived up here will remain in your sweetest memories.
by A traveller
Posted Aug. 25, 2024 on Expedia
by A traveller
Posted Aug. 23, 2024 on Expedia
We had a wonderful stay at Borgo Scopeto while visiting Tuscany. A near 5 star experience in an ancient fortress! The hills, the grounds, the area, are beautiful and magical and I would rate them 10 Stars. A very special thanks to the wonderful staff, especially Ilaria and Fiammetta at the front desk, who made sure that all our needs were anticipated and met! We shall be back!!
Comment from Hotel Management
Aug. 25, 2024 by Guest Relations Supervisor , Hotel Management
Dear Leon,Thank you ever so much for posting such a lovely review. We feel so honoured that you have enjoyed your entire stay with us! we could not be more pleased to know that you found your stay to be magical.We will pass you kind words to our staff.Be assured that we can't wait to create more Tuscan memories for you in the future - and arrange more adventures to explore the beauty of the Tuscan hills on your next visit.Kindest regards,
by A traveller
Wonderful stay in beautiful surroundings
Posted Aug. 12, 2024 on HotelsAmazing stay! We travelled with our 2 year old daughter and she was so well looked after and welcome everywhere by everyone. Perfect holiday!
Comment from Hotel Management
Aug. 15, 2024 by Guest Relations Supervisor , Hotel Management
Dear Rebecca,Many thanks for sharing your experience with us.We are glad that you enjoyed your Tuscan escape with us! and we hope to welcome you again in the future with your beautiful daughter in the peaceful setting of the Chianti region.Sincerely,
by A traveller
Posted Jul. 4, 2024 on Expedia
Great Service and beautiful property with attentive concierge!!!
Comment from Hotel Management
Jul. 6, 2024 by Guest Relations Supervisor , Hotel Management
Dear Nisha,Thank you so much, for your glowing review. Our first priority is our clients satisfaction and our staff works very hard to ensure an high quality service. it was a pleasure have been able to exceed your expectations during your Tuscan stop with us. Sincerely, Borgo Scopeto Wine & Country Relais
by A traveller from Closter
Posted Jun. 29, 2024 on Expedia
by A traveller
Posted Jun. 24, 2024 on Expedia
Amazing property. We stayed in the Comfort Villa and it was a dream stay in Tuscany. Very clean and they kept it tidy during our stay. Very quiet and peaceful and felt very safe. The staff was top notch. They were extremely kind and helpful with any requests, like making recommendations for places to go in Siena, booking onsite activities like riding bikes around the property, massages at the spa, etc. We really enjoyed the wine, cheese and cut meats in their wine tasting room. Dinner was amazing with a full menu and different specials each night. Had the best lasagna in my life! Bringing back some of their delicious wine, olive oil and balsamic vinegar back home. Thank you so much to the wonderful staff for making my Tuscany stay a dream come true! Hope to make it back some day!
Comment from Hotel Management
Jun. 28, 2024 by Guest Relations Supervisor , Hotel Management
Dear Christie,Thank you so much, for your glowing review.Our first priority is our clients satisfaction and our staff works very hard to ensure an high quality service. We're glad that our room, our breakfast and our grounds have been to your liking . we are happy that you have enjoyed our wines at our "La Cisterna" wine bar.it was a pleasure have been able to exceed your expectations on your Tuscan stop with us. It has been a joy to host you both and we look forward to welcoming you again in the years to come! We wish you all the best!Sincerely,Borgo Scopeto Wine & Country Relais
by A traveller
Posted May 19, 2024 on Expedia
Check in was arrogant and unpleasant. Everything was an effort and the restaurant was inconsistent. First night really good but second night really bad.
Comment from Hotel Management
May 29, 2024 by Guest Relations Supervisor , Hotel Management
Dear Julia, Many thanks for sharing your experience with us. We are very sorry to hear of the disappointment you experienced during your stay, since we want for all of our guests to experience some fantastic and care-free holidays while staying with us. We value your feedback and we will of course share it with our team.We are sorry to read that our restaurant didn’t meet your expectations.The feedbacks we receive are very important and if negative, they are one of the most successful tool to understand the issues which need to be addressed.We kindly invite you to contact us personally and share with us what in particular you did not like during your second night with us.We hope to have the pleasure to welcoming you back in the future and that you grant us the opportunity to recover and show you that we have a high standard of service and high-quality food offering.Sincerely,Borgo Scopeto Wine & Country Relais
by A traveller
Posted May 5, 2024 on Hotels
Nightmare of an experience. Had people come into my room and steal jewelery and money while i was sleeping. Seems like it wasnt the first time it happens there. Ruined my trip.