Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 juin 2024 sur Expedia
All amazing
par un voyageur
Publié le 26 août 2024 sur Hotels
Schönes Hotel. Etwas ausserhalb. Super gutes Frühstück.
par un voyageur
Publié le 16 août 2024 sur Hotels
It's all what you expect from that kind of money. Except for the sleep quality! No A/C. Thick winter blankets for warm summer nights, okay... Open windows lead to mosquito attacks. Comfortable sleep is 70% of what a hotel is. Unfortunately it wasn't.
Commentaires de Gestion de l’hôtel
16 août 2024 par Sonus Alpis, Gestion de l’hôtel
Thank you for taking the time to give us your feedback.We are very sorry that you did not feel comfortable with us.We would like to comment on the points you mentioned:Regrettably, we do not yet have air conditioning. Until two or three years ago, there was no need for this. However, we recognise that the increasingly warmer summers make air conditioning necessary and we will endeavour to implement this change in the future.Why didn't you ask us for a thinner duvet? We would have been very happy to provide you with one.We are also sorry that you were only able to spend one night with us and therefore did not have the time to get to know the advantages of our hotel better.We thank you again for your honest review and hope that we can welcome you again under better circumstances.With kind regards,Your Sonus Alpis Team
par un voyageur
Publié le 24 juill. 2024 sur Expedia
par un voyageur
Skønt sted i Dolomiterne
Publié le 20 juill. 2024 sur HotelsSuper dejligt hotel. God service, virkelig god mad i restaurant.
Hyggeligt område ved pool.
Eneste minus er vejen - dog ikke så meget trafik. Ellers er der dejligt stille.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
par un voyageur
Great hotel, pleasant stay, great staff
Publié le 14 juill. 2024 sur HotelsOur hotel experience was great. Staff was friendly. Thee negatives, albeit minor- they did not have a steamer or iron for us to borrow, no air conditioning, and their relaxation room was closed around 9 or 10. During our stay it was warm and the ventilation in the room even with all the doors and windows open did not keep us cool, and the comforters are thick, which makes you choose between not being covered while you sleep and being exceptionally hot. Breakfast was amazing. Staff is friendly, kind, and extremely gracious to two non-Italian speaking tourists. The location of the hotel is perfect. It is quiet, yet just a short drive to both town and up the mountain. The hotel also provides a bus pass which is a nice touch.
par un voyageur
Publié le 11 juill. 2024 sur Expedia
One of the most stunning hotels we have ever had the privilege of visiting. The staff were absolutely incredible and patient with us English-speakers. On our first night, we arrived quite late after a train delay and long drive, and though dinner was over, they were kind enough to prepare a meat and cheese platter for us. Breakfast each day was a treat, with a great assortment of breads, pastries, yogurt, meats, cheeses, and made-to-order eggs and coffee drinks. Dinner was nothing short of magical, with creatively prepared food and dining outside on the patio as the sun set and reflected orange and pink on the mountains. We received a free room upgrade, likely due to our One Key status, and it was absolutely stunning—perfect views of the mountains and a mini kitchenette and living/dining area. A free bus pass was included with our stay, though it’s an easy drive to Alpe di Suisi (only before 9am) or Ortisei to take the gondola up to Seceda. All in all, we had the most perfect stay and would love to come back one day.
par un voyageur
Publié le 3 juill. 2024 sur Expedia
Wonderful place to stay.
par un voyageur
Publié le 30 juin 2024 sur Expedia
Amazing property with warm, friendly and welcoming staff!