Note fondée sur 7 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great Location, Very Disappointing Accommodation
Publié le 20 août 2024 sur HomeAwayThe beds were a joke and the spaces were dirty (mouse poop and birdseed on top of the refrigerator). The living room furniture is worn and uncomfortable. I would not recommend this property.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered during your stay. We are very sorry to hear about the cleanliness concerns and the condition of the furniture. This is certainly not the standard we strive to maintain. Your comments about the mouse droppings, birdseed, and the state of the living room furniture are particularly concerning, and we will be addressing these issues with our local operations manager immediately to ensure they are resolved. We appreciate your feedback on the beds as well and will review this with our team to see how we can improve the comfort for future guests. Thank you again for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Main Street Castine
Publié le 21 juin 2021 sur HomeAwayThe 2 bedroom apt was in a great location on Main Street. It was well maintained and clean. Of course with everything in Castine, it is a historic house with the creaky staircases and sloping floors but they have done well with it and it looks like they are upgrading their other apts in the building.
par un voyageur de Washington, DC
Good apartment, great location
Publié le 31 mai 2021 sur HomeAwayWe enjoyed staying right on Main St just a minute walk to the local shops and restaurants.
We had trouble finding the reserved parking as have several other commenters, there was construction equipment in the spots behind the house and the unfilled spots were clearly designated for the neighbors with signs. We didn't have trouble finding street parking but it was not always right near the apartment. The house is also much older than the pictures imply, the floors are severely sloped and saggy in places. If we had been expecting an antique house it wouldn't have been so jarring but it took us by surprise.
The bathroom and kitchen are both small but functional. The furniture was unfortunately small and uncomfortable so relaxing at night wasn't great. Beds were a little better but very soft mattress with very firm pillows so hard to get comfortable.
If you're looking for a fairly barebones apartment, this one is affordable and in a great location but if you're looking for a relaxing place to stay I'd suggest looking at somewhere else.
par un voyageur
Decent place in quiet pristine waterfront town
Publié le 3 août 2020 sur HomeAwayProperty was pretty much as advertised. However, we encountered the same exact issue a previous renter encountered that the property managers had said they dealt with. Namely, there are no outside trash receptacles to through dog poop bags. This required me to walk to waterfront to through bags in municipal trash cans. Not the biggest deal in the world but definitely a small inconvenience and one that was supposedly dealt with. Also, parking in lot behind house not very clear. I was actually asked to move once at night from a spot back there because another renter had already used the one available spot. There is no specified spot so no way to know it’s taken. Seems like there is plenty of room back there’s just needs to be organized better for efficiency.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Hi, Douglas! We have created a disposal for dog waste on a post by the front drive and apologize if you missed it; we will be sure to get it labeled. We will also be adding signage for parking. Thank you!
par un voyageur de Weare Nh
Relaxing
Publié le 6 nov. 2019 sur HomeAwayThis is the first time using VRBO. Very easy. I like the quaintness of the apartment in the antique home. Lots of windows and I could see the sea from the apartment. Comfortable bed and furnishings.
par un voyageur
Quaint home in a lovely neighbor, but serious lack of communication with manager
Publié le 6 sept. 2019 sur HomeAwayLoved the quaintness of this old home and its location in lovely Castine. We were able to walk just down Main St. for coffee and fresh breakfasts each morning and enjoyed the cute shops located nearby. The apartment was neat and clean, and nicely decorated.
Unfortunately, the lack of communication with management was quite frustrating. When we arrived we were unable to locate the on-site parking as there was no signage. We noticed right away that few of the electrical outlets were usable or that the cords for lamps and fans weren't long enough to reach and that no extra extension cords were provided. Both beds were listed as queen size, but one was a full, and the house in general lacked the personal touches we have always found in a rental (no coffee for the coffee maker, tissues, salt/pepper, etc). Also, we brought our dog and there was no outdoor trash receptacle on sight (we embarrassingly ended up using the bins for the rental home next door) for his bags of poop.
We reached out to the local manager who failed to contact us at all during our 4-night stay.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We are sorry for the communication errors during your stay. That is never something we want to hear from our guests! We do have a 24/7 guest services team that can be reached at any time to help our guests in the home. This phone number is found on the check-in email and can be called at any time if the local property manager cannot be reached. This number is for our guests to use so one of our customer service agents can get them in contact with the local manager that is working that day. We are sorry that you were expecting coffee, we do not supply and spices, cooking oils, or food products in our homes so we do ask that our guests bring their own. We are installing a garbage can for the doggy bags to be put in, we apologize that was not there during your stay.
par un voyageur
Quiet spot in a quiet town
Publié le 2 sept. 2019 sur HomeAwayWe really enjoyed our stay in Castine. The apartment was at such a great price we couldn’t turn it down. While the couch wasn’t great for lounging, we didn’t do too much of that anyways. Beds were very comfortable and the space was set up very nicely. All the amenities were in great condition. If we were to ever head to Maine again we stay here again.
