Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Hotels
par un voyageur
Two day break
Publié le 16 août 2024 sur HotelsUnexpected upgrade, lovely food (reasonably priced), attentive staff. Beautiful setting.
par un voyageur
Brilliant value for money
Publié le 16 août 2024 sur HotelsExcellent food and great choice.
Bar prices very reasonable.
Great location to Castle Douglas in very well maintained grounds.
Staff and manager so lovely, friendly, caring.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
The first family room was smelling of damp, towels were very damp, individual shower gels were empty& left in shower. Pubic hair on the toilet seat. There were 3 staying, only 2 mugs & the glass had toothpaste in the bottom of it. We were really looking forward to our stay. Heard the food was great, just didn't take the chance & ate elsewhere.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
par un voyageur
Publié le 8 juill. 2024 sur Expedia
The staff were wonderful and friendly. Very dog friendly. Peaceful location. Perfect stopping off point for our journey to the ferry.
par un voyageur
Publié le 13 juin 2024 sur Expedia
Geeting bit dated and run down. A stodgy and traditional Scottish Hotel. Not my taste, But others may really like this.
par un voyageur
2 Night Stay
Publié le 30 mai 2024 sur HotelsIt was very good overall, the service was attentive and friendly.
par un voyageur
Clean, comfortable and excellent food
Publié le 24 janv. 2024 sur HotelsSuper friendly and engaging staff. Clean room with a very comfortable bed. Excellent food.
par un voyageur
Publié le 6 nov. 2023 sur Expedia
No hot water for a shower and had to ask for heating to be put on in the room, our stay was November. Very cold and draughty hotel.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Owner , Gestion de l’hôtel
Dear Scott, Thank you for taking time out to review us.I would like to address your points as they were not aware of them during your stay. We were more than happy to check you in when you arrived quite a bit earlier than our check in time, at this point we changed the timer on the heating in your room to go in. As a rule the rooms are beautifully warm within good time of the guest checking time. Reference hot water, there is an abundance of hot water, I must apologise the room you were in takes a couple of minutes for the hot water to come through, thus should have been communicated to you at checkin and this information is also available in the room in the information. I have discussed this with the team.Best wishes Tammy
