Note fondée sur 214 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,5 Service et personnel
3,6 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
The room was an okay stay for $85. Anyhow, the bathroom door knob was loose, and the bathroom and room seemed as if they weren't properly cleaned, tub was dirty with stains, walls had nasty stains and the floor was dusty. They won't provide you with towels, sheets, etc. at night. Lastly, the sink was clogged. Other than that the stay was decent on a budget. I'd stay again if I'm ever on a budget again.
Commentaires de Gestion de l’hôtel
31 août 2024 par Peter, Gestion de l’hôtel
Thanks for your feedback.
par un voyageur
Publié le 7 août 2024 sur Expedia
The front desk person was very helpful and I happy
Commentaires de Gestion de l’hôtel
15 août 2024 par peter, Gestion de l’hôtel
Thanks for your valuable feedback.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Peter, Gestion de l’hôtel
Dear Guest,Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Lots of noise, from children playing, noisy neighbors at 11pm
Commentaires de Gestion de l’hôtel
5 août 2024 par Peter, Gestion de l’hôtel
Dear Guest,Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
The room is very dirty. The bathroom was filthy, tub not washed toilet is so dirty the sink everything. The bathroom floor is also dirty it was not mopped. The towels looked like it was just folded after wiping the floor or something. And the sheets i did not even dare open it up it already looks all wrinkly and reused. I had to use my own towels and i just covered the part where i layed my head with a towel. Before using the shower and toilet i got some gloves and dish soap from my car to clean them. I used their already dirty towel to wipe the bathroom floor. When i woke up my face was swollen from insect bites.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Peter, Gestion de l’hôtel
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards,Customer Care Team
par un voyageur
Publié le 21 juill. 2024 sur Expedia
It was extremely difficult to find the person at the check in office. They were often hiding out in the back area with their family so I had to ring the doorbell to get their attention. The second day I was worried we lost our stuff in our room because the door key wasn’t working. Luckily they were able to reactivate the key card and everything was okay. The room was pretty messy. The floors were dirty and had trash on them. There was a used bandaid stuck to the comforter and there was a stain on it, too. The towels smelt like they weren’t cleaned properly and the drain in the shower had a gob of hair inside it. We were also only given one roll of toilet paper to last our whole stay. Parking was also difficult to find and was limited. Price was really good but, the complications during our stay explained why the price was so cheap. It wasn’t horrible but I don’t think I’d stay here again.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par peter, Gestion de l’hôtel
Dear Guest,Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.
par un voyageur
Stressful experience
Publié le 11 juill. 2024 sur HotelsI booked for two nights. However, when I came back for my second nights stay, I was locked out of my room and someone else opened the door. My room was given away and my items thrown away. I was only given a refund for one night to comp my lost items and given another room. Check out was also problematic as no one was at the desk and no one was responding to the call button or my phone calls. There were also no instructions for quick check out. I had to contact a hotels.com agent to make sure no repercussions would happen if I dropped my key in the mailbox. I ended up running late for work as I had to sit around for half an hour trying to check out. All these problems plus my issues with the rooms: toilet seat wasn’t attached, the towels smelled and were an off color, and floors and surfaces left my feet and hands covered in dirt (I hope it was only dirt). The second room had the deadbolt ripped off, the fire alarm was ripped out, and the floors/other surfaces and towels were still had an odd smell. I rubbed my feet together before laying in bed and dirt started rubbing off (this happened in both rooms and both times after I had already showered and washed my feet). I know it was my choice to stay at a cheaper accommodation, but I did not expect anything to this degree.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par peter, Gestion de l’hôtel
Dear Guest,Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.
par un voyageur
Big comfortable room.
Publié le 8 juill. 2024 sur HotelsA big room with comfortable beds and a fridge. Good bathroom but we only got two towels for four people. When we requested more towels they only had a couple of tiny towels for hands. It made showering a bit difficult.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par peter, Gestion de l’hôtel
Dear Guest,Thank you so much for your valuable feedback. We look forward to hosting you soon! Warm regards, Customer Care Team.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Peter, Gestion de l’hôtel
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards,Customer Care Team
par un voyageur
Publié le 24 juin 2024 sur Expedia
Terrible service and dirty room!! Tv not working right!!
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Peter, Gestion de l’hôtel
Dear guest, Thank you for staying with us and sharing your feedback with us. We are sorry that you don’t seem to have had a good experience. We apologize for this and hope that you will give us an opportunity to restore your confidence in us on a future visit. We hope to take steps to avoid such instances going forward. We look forward to hosting you soon! Thank you for taking the time to rate your stay. Best Regards,Customer Care Team
