Note fondée sur 101 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,2 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Negative experience in all ways
Publié le 19 oct. 2015 sur HotelsHotel staff is very friendly. However, quality of rooms is inferior, as well as the cleanliness. The sheets were extremely dirty (yellow stains), the room had cobwebs and we found numerous cockroaches in the rooms. We were given a different room three times, but the above description goes for all the room. I would never stay here again, nor would I recommend it to someone else.
par un voyageur
to avoid at all costs
Publié le 21 sept. 2015 sur HotelsThis hotel is quite possibly the worst hotel you can stay at in Catemaco and the wider region. It was advertised quite nicely and from the information on the internet we felt quite comfortable staying there. However, upon arrival our deception could not be bigger. Even though the receptionists were extremely nice and friendly, the quality of the rooms was abysmal. All the sheets are stained with some yellow substance. They also had an unfresh smell, just like the rooms, which all had a moldy smell. In one of our rooms we found bugs between the sheets. We requested different rooms, which we were given, but in our new rooms the bug problem was even more substantial. In one of the new rooms we also found bugs between the sheets, as well as a large cockroach in the middle of the room. Even after killing it, the hotel personnel insisted there was no problem and they were running a clean hotel. After checking four room (all with the same problems of cleanliness, smell and insect infestation) we decided to leave the hotel in the middle of the night and we checked in in a closeby hotel that did not pose any of those problems. I would therefore not recommend staying in this hotel, unless cockroaches and used sheets are not a problem
par un voyageur
Publié le 30 juill. 2024 sur Hotels
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Excelente servicio
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Muy buena atención por parte del personal y de su gerente
par un voyageur
Publié le 24 juin 2024 sur Expedia
Todo muy bien
par un voyageur
Publié le 10 juin 2024 sur Expedia
Close to the lake
par un voyageur
Publié le 26 mai 2024 sur Hotels
par un voyageur
Publié le 23 mai 2024 sur Expedia
par un voyageur
Publié le 19 avr. 2024 sur Expedia
