Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Correct, salle de bain à améliorer.....
Publié le 29 avr. 2018 sur ExpediaL'environnement est paisible.La chambre est correcte mais le bain et ses accessoires seraient à rénnover.
Commentaires de Gestion de l’hôtel
1 mai 2018 par Manager, Gestion de l’hôtel
Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.
par un voyageur
Publié le 6 sept. 2024
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Manager, Gestion de l’hôtel
Hello Bonnie,We are delighted to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Jeff,We are delighted to hear that you had a fantastic experience during your stay with us! We hope to welcome you back soon for another enjoyable visit.
par un voyageur
Publié le 5 août 2024
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Hoi, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us with any detailed feedback you may have so we can address any issues accordingly. We hope to welcome you back in the future for a better stay.
par un voyageur
Publié le 5 août 2024
smelled and bad service.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Hoi,We apologize for any inconvenience experienced during your stay. We value all feedback and will address your concerns appropriately to improve our guests' experiences. Thank you for bringing this to our attention.
par un voyageur
Publié le 4 août 2024 sur Hotels
The price for the room was okay. But this property needs some serious updating. There was MOLD growing up from the door. Probably due to the fact the door couldn’t properly shut. The bathroom needs to be deep cleaned. The breakfast was okay. Staff was friendly
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Colleen, We appreciate your feedback on your recent stay with us. We will take your comments into consideration as we continually strive to improve our guests' experience. Should you have any further concerns, we encourage you to reach out to our management team directly for further assistance. Thank you for highlighting our friendly staff during your visit.
par un voyageur
Publié le 4 août 2024 sur Expedia
Carpet could be cleaned
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello John,We appreciate your feedback regarding the carpet cleanliness and will share it with our housekeeping team for improvement in the future. Thank you for bringing this to our attention and we hope to welcome you back to experience better service.
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Ashley, We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.
par un voyageur
Great hotel (I extended my stay!!!)
Publié le 1 août 2024 sur HotelsI actually extended my stay at this hotel so I could see more of the local attractions (mainly Mammoth Cave National Park).
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello David,We are stoked to hear that you chose to extend your stay with us to explore the local attractions, especially Mammoth Cave National Park. Our location offers easy access to many wonderful destinations in the area. We hope you enjoyed your time here and that your experiences will bring you back in the future.
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Liliana,We are stoked to hear that you had an excellent stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon.
