Note fondée sur 942 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 déc. 2024
Great staff here. Always friendly and accommodating.
Plenty of parking for a truck and trailer that is safe.
I highly recommend staying here.
par un voyageur
Publié le 11 déc. 2024
Everything was good
Commentaires de Gestion de l’hôtel
17 déc. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Tracy,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Cave City. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding that you were pleased with your stay prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur de Saint Marys
Publié le 3 oct. 2024 sur Expedia
This was only pit stop for a few hours of sleep. Room was very dirty.
Commentaires de Gestion de l’hôtel
6 oct. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Anissa,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Cave City. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the uncleanliness of the room. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.It is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 1 oct. 2024 sur Expedia
An older property but renovated. Bathroom was good, bed was comfortable.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Sandy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CAVE CITY. I was to read our bathroom was good, the bed was comfortable and the property was renovated. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Great place to stay.
Publié le 26 sept. 2024 sur HotelsGreat place to stay. The only negative is that the beds were uncomfortable.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Dear Karen,Thank you for taking the time to complete our guest survey regarding your recent stay at the Red Roof Inn & Suites Cave City. I'm so glad you found our hotel to be a great place to stay. However, it's truly disheartening to see you highlight that the beds were uncomfortable. We are very sorry for your experience. Nevertheless, at Red Roof feedback from our guests is always welcome as we strive to continuously improve the quality of our services. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Would definitely stay here again for the price! Just stopped for a one night stay but everything exceeded our expectations. Nice staff, clean room, updated shower, and overall a decent room and stay.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Kaylan, Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Cave City. We strive to provide guests with the best customer service and all the comforts of home, so it was rewarding to read that your room was satisfactory, the customer service provided by our staff and the value to price ratio met your expectations, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Convenient
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Toujana RediResponse Specialist, Gestion de l’hôtel
Dear Tammy,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn & Suites Cave City. I was happy to read that the convenient location was to your liking, resulting in a 5/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ToujanaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 19 sept. 2024 sur Expedia
The property was so clean! It’s an older property, so don’t expect all the most modern decor. You would need to go to a more expensive hotel for that, but for the price, I would absolutely stay here again. Bonus, my dog stayed free!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Nishaye RediResponse Specialist, Gestion de l’hôtel
Dear Beth, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn & Suites Cave City. I'm thrilled to read that you were pleased with the cleanliness, the value to price ratio and the pet friendliness, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The room filled with cigarette smoke odor multiple times as people smoke while standing right outside the door to your room. Building and facility is old, tired and completely worn down. Room was relatively clean but won’t stay there again.
