Note fondée sur 101 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Beautiful property and an excellent value for its quality. It would be good if there were a second restaurant on the grounds, however.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you for your kind words James. We're glad that you enjoyed your stay.
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you Katrina!
par un voyageur
Publié le 1 sept. 2024 sur Expedia
No food available on Saturday night.
par un voyageur
Publié le 6 août 2024 sur Expedia
Absolutely loved it. We stayed in a condo and it was clean and very spacious. The pool and spa were lovely and the staff there were very helpful.
par un voyageur
Could of been warmer in April
Publié le 21 avr. 2024 sur HotelsIt was our first time in the castle itself, usually we stay in the lower hotel but the rates were comparable to the least expensive so I booked one night in the “castle”. The only complaint we really had was the heater in the room was controlled from a thermostat that was down the hall and was for the entire building so our room was either cold or way too hot even with the windows open in late April. That being said it was only when you were getting in or out of the shower and getting ready for bed. I understand it’s a very old building that needs to be reserved, however a mother form of heat source would have been better. I will stay here again though we will be prepared the next time with extra clothing. My wife was cold, you know women are often cold so I would have liked more heat control for her sake, call me over protective lol. The shower water would change from hot to warm then cold then hot flashes then warm then cold and it stayed cold for a bit so we got out for 15 min then it was hot again long enough to shower. Al in all it was a 4 out of 5 type of stay. The hot tub was great over at the spa:!!
par un voyageur de New York
Publié le 26 mars 2024 sur Expedia
STAFF
I want to start by pointing out that the staff at the hotel were above and beyond PHENOMENAL, and I mean ALL THE STAFF.
I spent the weekend up there and got stuck with some car problems in a blizzard and dealt with everybody on the staff there. They were some of the nicest people I have ever dealt with in the hospitality industry.
When I say all the staff, I mean all the staff!
DAY 1. The plow guy helped me get my car out of a spot when my snow chain broke and I couldn’t move.
DAY 2 The maintenance guy got me down to the front desk when my car broke down, then the manager got me a new room right away and gave me a ride to where I needed to go.
DAY 3 The other manager called her brother-in-law to come tow and fix my car when the other shops in town were full on a Monday morning. The other front desk staff were great at letting me stay in my room until the car was finished. The cleaning crew who are the hardest working people in the industry were checking to see if my car was ok and if I needed anything.
ROOM,
I stayed in a two-bedroom condo that had a fireplace, full kitchen, huge living room and everything was spotless. The place was beautiful and fit 8 people. The only thing I would say is that if there is a big blizzard coming make sure you’re prepared with chains or snow tires if you are at the top of the hill because it could be a little challenging to get there with a ton of snow.
par un voyageur
Publié le 9 mars 2024 sur Expedia
Very spacious condo. Lots of space for ski equipment and coats etc.Nicely decorated. Comfortable beds. Very nice out door pool area and spa.
Commentaires de Gestion de l’hôtel
9 mars 2024 par Front Desk Staff, Gestion de l’hôtel
Hi Paige, Thank you for your kind comments. We are very glad that you enjoyed your stay and our amenities. We hope to see in you in the future should your travels bring you to our area.
par un voyageur de NEW YORK
Publié le 3 mars 2024 sur Expedia
Highly recommend the castle. Great rooms and staff.
Commentaires de Gestion de l’hôtel
3 mars 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you so much Ardalan! We are so glad that you enjoyed your stay and everything.
par un voyageur
Publié le 25 févr. 2024 sur Expedia
par un voyageur
Publié le 25 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 mars 2024 par Front Desk Staff, Gestion de l’hôtel
Thank you Tammy!
