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Swan Caxias do Sul

3.5 star property
3.5-star hotel in Caxias do Sul Centro

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Photo gallery for Swan Caxias do Sul

Reception
Indoor pool
Lobby
Standard Twin Room
Studio Suite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Gym
  • Room service
  • Pet-friendly

Explore the area

Map
Rua Os 18 do Forte, 1934 Centro, Caxias do Sul, RS, 95020-472
  • Sao Pelegrino Church
    ‪11 min walk‬
  • University of Caxias do Sul
    ‪4 min drive‬
  • Villagio Caxias Shopping Center
    ‪6 min drive‬
  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪9 min drive‬

Room options

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 55 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Minibar, in-room safe, desk, iron/ironing board

Superior Suite

  • 5 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About the area

Caxias do Sul

Caxias do Sul Centro stay.At this Caxias do Sul Centro hotel, you'll be within a 5-minute walk of Caxias do Sul Cathedral and Casa da Cultura Percy Vargas de Abreu Lima. Caxias do Sul Municipal Museum and Dante Alighieri Square are also within half a mile (1 km).

What's nearby

  • Sao Pelegrino Church - 11 min walk - 0.9 km
  • Cinquentenario Park - 2 min drive - 1.8 km
  • University of Caxias do Sul - 4 min drive - 3.8 km
  • UCS Zoological Garden - 5 min drive - 3.8 km
  • Villagio Caxias Shopping Center - 6 min drive - 4.6 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 9 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Gigetto Pizzaria - ‬3 min walk
  • ‪Restaurante Qualitá Caxias - ‬2 min walk
  • ‪Restaurante Tempero's - ‬2 min walk

About this property

Swan Caxias do Sul

3.5-star hotel in Caxias do Sul Centro
Swan Caxias do Sul offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business center and 3 meeting rooms are available. Event space at this hotel measures 2164 square feet (201 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Swan Caxias do Sul. For a fee, parking is available.

This 3.5-star Caxias do Sul hotel is smoke free.

  • 120 guestrooms or units
  • 13 levels
  • 2164 sq ft of conference space
  • 201 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Swan Caxias do Sul offers 120 air-conditioned accommodations with minibars and safes. This Caxias do Sul hotel provides complimentary wireless Internet access.

Bathrooms include showers and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, German, Portuguese

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 20 per night)

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility

Room amenities

Entertainment

  • 32-inch TV

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: BRL 120 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: BRL 20 per night
  • Pet fee: BRL 120 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 8:00 AM to 10:00 PM.
  • Children 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Swan Hotel Caxias Tower Sul
Swan Tower Caxias Sul
Swan Tower Caxias Do Sul RS, Brazil
Swan Tower Caxias Sul Hotel
Swan Caxias do Sul Hotel
Swan Tower Caxias do Sul
Swan Caxias do Sul Caxias do Sul
Swan Caxias do Sul Hotel Caxias do Sul

Swan Caxias do Sul Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 517 reviews
Rating 8 - Good. 172 out of 517 reviews
Rating 6 - Okay. 50 out of 517 reviews
Rating 4 - Poor. 11 out of 517 reviews
Rating 2 - Terrible. 7 out of 517 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Joel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Pillow was hard lika a rock and had to deal with many layers of bed sheet, duffle bag and covers, all twisting in order to sleep
Stayed 1 night in Nov 2024

6/10 Okay

Julian, Ormond Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
They made me pay for parking of the vehicle I had rented when it. Kearny indicated when I booked that breakfast and parking was included. But you guys always screw your customers. I am going to start using another service that doesn’t included Expedia. I always check Expedia first, but no more. You can’t say that parking is included I. The premises and they charge me for parking. I would have chosen another hotel - and in the future another service provider. It’s not the first time you guys change the rules half way through the game. Julian
Stayed 6 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Hotel is in a good location. For the price it was fine but the room felt as though it could have been cleaner
Stayed 1 night in Sep 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great....many items to choose from...great service from attendants.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Swan - Caxias do Sul
The hotel is well located in the center of Caxias, easily walkable to stores and shops. My room was comfortable and clean, and had a desk for working, openable window and good sized bathroom and shower. There is an exercise room, sauna and heated pool on the top floor. The breakfast buffet offers plenty of options. The staff is extremely attentive and helpful, they went above and beyond to help me with everything I needed. I've stayed 4 or 5 times, and will continue to stay there when I visit Caxias.
Stayed 3 nights in Jan 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Henry

Stayed 4 nights in Aug 2023

10/10 Excellent

Jose V T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Madian

Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Late night check in and the front desk man was very helpful
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Aaa is coming to the office tomorrow morning at three and I will have to them to pick
Stayed 1 night in Sep 2019

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with great customer service!
Shortly after arriving at my room, I discovered a small problem there, and called the front desk to ask about it. The lady who checked me in immediately came up to my room to correct the problem, and, when she could not, immediately moved me to another room....which turned out to be suite! Great customer service! The new room had great WIFI, a great bed, and a shower large enough to hold three people (ahhhh, not that I tried!).
Stayed 2 nights in Apr 2019

8/10 Good

Francinara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

james, Outremer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Caxias do Sul.
This is a very nice hotel situated about a 5-minute walk from the central plaza in Caxias. Near-by one will find several places to have a great cup of coffee, as well as options for lunch. The hotel serves a nice variety of items on the breakfast buffet. The guys and girls working at the hotel provide great service, and contribute to a very enjoyable stay!

8/10 Good

Paula

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

THATIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Maura L DE M

Liked: Cleanliness, staff & service
Bom, no geral.
O atendimento foi ótimo. Alguns probleminhas foram sanados pelos recepcionistas, de uma forma agradável e solícita. Café da manhã razoável, com destaque para a moça que cuida dele, de uma simpatia e competência excelentes. No mais, razoável.
Stayed 6 nights in Dec 2024

6/10 Okay

ODIVAN CESAR

Liked: Cleanliness
Disliked: Staff & service
Burocrático e sem funcionários
Ausência de funcionários! Check in extremamente demorado por causa do sistema informatizado precário do hotel que é extremamente burocrático! Malas precisam ser retiradas pelos hóspedes e carregadas por eles mesmo até o quarto condição que se repete no check out!
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Willian

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
A localização e o café da manhã são os pontos altos. Como negativo, no anúncio não fala que o estacionamento tem que pagar a parte, consta como diferencial. E também sou alérgico, sentia muito cheiro de mofo no quarto, então tive muita tosse. No segundo dia eles trocaram para outro quarto, porém a primeira noite foi difícil…
Stayed 2 nights in Jan 2025

10/10 Excellent

Tavora Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom
Muito boa, condiz com o valor
Stayed 1 night in Jan 2025

8/10 Good

Andre

Stayed 1 night in Dec 2024

10/10 Excellent

Emerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

LORAINE

Stayed 5 nights in Dec 2024

4/10 Poor

Alaor

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Péssima experiência.
O café da manhã e o chuveiro são bons. As instalações, móveis e marerial de cama são antiquadas, sobretudo a "área de laser". A localização, deveria ganhar nota máxima, porém, o ruído procedente das ruas tornam uma noite de sono sofrível; isto somado a um ruído de motor elétrico contínuo não identificado (quarto 614). Tendo passado uma noite sofríve, desisti da segunda diária, mas não fui reembolsado. Incompreensível a classificação com 4 estrelas.
Stayed 2 nights in Dec 2024