Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
22 avr. 2023 par Manager, Gestion de l’hôtel
Hello guillaume,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.
par un voyageur
Publié le 18 août 2024 sur Expedia
Very pleasant stay. Room was nice. Breakfast was good.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Jeremy,We are delighted to hear that you had a pleasant stay with us and enjoyed the room and breakfast offerings. Your feedback is valuable to us as we strive to provide a satisfying experience for all our guests. We hope to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Jayden, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Quite a let down
Publié le 12 août 2024 sur HotelsThis is a very outdated property that's more like a motel than what one is used to from Radisson. Drinking water was available only via a cash only vending machine (that took singles only). They advertise an airport shuttle but it only runs during limited hours and not at all on Sunday. My room was right on the parking lot with headlights shining into my room. Not a convenient or comfortable stay.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our team values your input and will use it to improve our services. We recommend contacting our management team directly to address any concerns you may have. We strive to provide a more comfortable experience for all our guests. Thank you for bringing your experience to our attention.
par un voyageur
Publié le 9 août 2024 sur Expedia
All was fine
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Joann E,We're pleased to hear that you had a satisfactory experience during your stay with us. Should you have any further feedback or require assistance, please do not hesitate to contact our management team directly. Your feedback is valuable to us, and we appreciate you choosing our hotel for your accommodation needs.
par un voyageur
Publié le 5 août 2024 sur Expedia
The hotel was not very clean. The towels were old and stained. The stay was overpriced.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Paula,We appreciate you taking the time to share your feedback with us. Your comments have been duly noted for our improvement efforts. If you have any further concerns, please feel free to reach out to our management team directly.
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Samantha, We appreciate you staying with us and hope you had an enjoyable experience overall. If there are any specific areas you feel we could improve upon, please don't hesitate to contact us directly. We value your feedback and would love to hear from you.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Convenient to the interstate
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jeannette,We're glad to hear that you found our location convenient to the interstate. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. We appreciate you taking the time to share your experience with us.
par un voyageur
Above and beyond
Publié le 20 juill. 2024 sur HotelsI had so many delay with my flights arrived just after 11. They picked me up at the airport at 1115 even after they closed. That’s going above and beyond. I really appreciated this after my horrible trip from fort Myers.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Manager, Gestion de l’hôtel
Hello Cassandra, We are delighted to hear that our team was able to provide you with exceptional service by accommodating your late arrival. Your positive feedback is greatly appreciated, and we are pleased that we could make a positive end to your journey from Fort Myers. Thank you for sharing your experience with us.
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Ac was very loud and sounded like it was going to break. Room also had a weird pungent smell
Commentaires de Gestion de l’hôtel
10 nov. 2024 par Manager, Gestion de l’hôtel
Hello Tiffany,We apologize for the inconvenience you experienced with the AC unit and the room's odor. Your feedback is valuable for improving our services, and we will address these issues promptly. We appreciate you bringing this to our attention for future guests' comfort and satisfaction.
