Note fondée sur 115 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Événement personnelpar un voyageur
Publié le 21 févr. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
18 avr. 2018 par John , Gestion de l’hôtel
Thank you for your feedback and for the good rating. It is always a pleasure to know that our guests had a lovely stay especially for the first time.
Thank you for choosing Zerenity Hotel & Suites and we look forward to more visits in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
スタッフはフレンドリーだったが、デポジットが2000ペソだったが、返却時は1000ペソしか預かっていなかったと言われた。部屋のカードキーの扱いも雑でしばらく見つからなかった。
par un voyageur
Publié le 3 août 2024 sur Expedia
まぁまぁかな
par un voyageur
Publié le 30 juin 2024 sur Expedia
Location is very convenient for tourist and locals
par un voyageur
Nice Hotel Near IT Park
Publié le 27 mai 2024 sur HotelsGood location and great value for your money.
par un voyageur
Publié le 27 avr. 2024 sur Hotels
par un voyageur
Publié le 11 avr. 2024 sur Expedia
Clean and quiet. Breakfast was FANTASTIC. Wifi was spotty but mostly ok. Staff VERY friendly and accommodating.
par un voyageur de Taunton
Publié le 31 janv. 2024 sur Expedia
Zerenity Hotel is a better hotel then i expected. Nice, comfortable and cozy.
par un voyageur
Publié le 28 janv. 2024 sur Expedia
We stay room 310, 408 and 406. Room 310, the exhaust fan from ceiling is dripping with water and straight to toilet bowl. You will get wet while you will pee or pass motion.
There is no hand and face towel provided at all. no room slippers and door card is not working. I need to open by keys manualy. It is very hassle. The toilet alot of molds on shower side .lastly the kettle provided has burning smell when using it
Bathroom towel and bathroom rug is also dirty. No hygiene
Room 408/406 - the toilet bowl will not flush, it over flow when flushing. very dirty. Can not even fix it even after changing toilet bowl itself
The key card is not working, we need to always use manual keys to open the room.
I find that the hotel is new but the amenities is not well maintained. we requested to change room so that we will have better stay but they don't have spare room. And unfortunately they are not able to fix the issues we escalate to them.
so we end up we check out early and move to other hotel to stay.
I hope the hotel will get improved and provide the basic necessity. And be prepared especially if peak season.
Overall experience is bad and dont pass the basic requirement for accomodation
par un voyageur
Publié le 22 janv. 2024 sur Expedia
