Note fondée sur 656 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon rapport qualité/prix
Publié le 25 août 2014 sur HotelsHôtel correct et peu cher par comparaison aux prix pratiqués aux alentours.Il mériterait cependant d'être rafraîchit.
par un voyageur
Publié le 14 déc. 2024
Clean and friendly staff
Commentaires de Gestion de l’hôtel
15 déc. 2024 par General Manager, Gestion de l’hôtel
Dear Kristin,We were happy to provide you with clean, welcoming accommodations, and we're glad you enjoyed your visit. The next time you're in town, please come back to see us.Have a great week,General Manager
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Nice property with great staff. Breakfast was great
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Samantha-GM, Gestion de l’hôtel
Thank you for the 5 out of 5 rating! Have a fabulous week!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Samantha-GM, Gestion de l’hôtel
Thank you for staying with us! Have a great week!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
I only gave a good rating as the elevator was broken and the checkin clerk did not advise us of that and just pointed in the general direction to get to the 3rd floor
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear David,Thank you for taking the time to share your feedback. We're sorry for the inconvenience, and rest assured, we're working diligently to return the elevator to service. Delivering attentive and friendly hospitality is essential, so your insights will be discussed with our front desk team. Next time you're in town, please consider giving us a second chance. Have a great week,General Manager
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Samantha-GM, Gestion de l’hôtel
Thank you for staying with us! Have a great week!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Samantha-GM, Gestion de l’hôtel
Thank you for staying with us! Have a great week!
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Samantha-GM, Gestion de l’hôtel
Thank you for staying with us! Have a great week!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Staff members were very helpful and friendly. Breakfast choices were more than adequate. Stay would have improved if elevator was working. It was out of order for our whole 4 night stay. The hotel could also use some new towels.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Debra,We’re glad you appreciated our helpful and friendly staff and enjoyed our breakfast choices! However, we apologize for the inconvenience caused by the elevator being out of order during your stay. Rest assured, your feedback is valued as we continually improve and look for ways to enhance our guest experience. Thank you for sharing your thoughts, and we hope to have a more comfortable experience on your next visit.Have a great week,General Manager
par un voyageur
Publié le 12 sept. 2024 sur Expedia
When we checked in lour reservations had been canceled and the hotel was sold out. I was on the phone for over 90 minutes trying to get the situation fixed. The hotel said Expedia canceled it but you stated the hotel did. After much back and forth I got a room next door. I was promised a $100 dollar credit for my trouble, no charge for the room at the other hotel and. Credit of $86 dollars as the other hotel was cheaper
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Cindy,We’re very sorry to hear about the confusion and frustration you described with your reservation. This situation is certainly not the seamless experience we aim to provide. We apologize for the inconvenience caused by the cancellation and the time spent resolving the issue. Rest assured, we value your input and will address this with the respective teams as we continually strive to prevent this oversight. We hope to welcome you back someday for a better visit. Have a great week,General Manager
