Note fondée sur 643 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bon rapport qualité/prix
Publié le 25 août 2014 sur HotelsHôtel correct et peu cher par comparaison aux prix pratiqués aux alentours.Il mériterait cependant d'être rafraîchit.
par un voyageur de Sioux City
Publié le 19 août 2024 sur Expedia
Registration desk check in and check out gals were very nice and positive. The food was good and the kitchen gal was very kind and making sure the hot food contains were kept full. The maintenance man even stopped to help us as we were checking out. Kudos to the staff!!
Commentaires de Gestion de l’hôtel
22 août 2024 par General Manager, Gestion de l’hôtel
Dear Edwin,It's wonderful to hear that our team made such a positive impression during your stay. The attentiveness of our staff, from the warm reception at check-in to the helpfulness of our maintenance team as you departed, is something we strive for with every guest. Knowing that our kitchen staff took care to keep everything well-stocked and that you enjoyed the food truly delights us. Your kind words are greatly appreciated, and we look forward to welcoming you back again soon to Holiday Inn Express Cedar Rapids (Collins Road).Have a great week,SamanthaGeneral Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
Nice rooms , Supporting Staff , Nice breakfast
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear Sham,Thank you for choosing Holiday Inn Express Cedar Rapids (Collins Road)! We're glad our friendly staff, comfortable rooms, and delicious breakfast offerings helped ensure your stay was one to remember. It was a joy having you here, and we hope you'll consider returning for another terrific getaway in the future.Have a great week,SamanthaGeneral Manager
par un voyageur
Publié le 13 août 2024 sur Expedia
The staff was super sweet. They wanted to hear about my family and what we were up to. The elevator did not work, though, so climbing up to the 3rd floor with my luggage was a bit annoying. Still, the room was quite spacious and the bathroom was huge.
Commentaires de Gestion de l’hôtel
18 août 2024 par General Manager, Gestion de l’hôtel
Dear Shelley,Thank you for choosing to stay with us. We are happy to know our attentive staff and accommodations were among the positive aspects of your stay. What you described wit the elevator is not a usual occurrence and will be addressed with the relevant team. Please accept our apologies for the inconvenience, and we hope that you will come back to see us for an even better stay soon. Have a great week,SamanthaGeneral Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
Neat, clean, room.
Commentaires de Gestion de l’hôtel
11 août 2024 par General Manager, Gestion de l’hôtel
Dear Christine,It was our pleasure to provide you with clean, comfortable accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Holiday Inn Express Cedar Rapids (Collins Road)!Have a great week,SamanthaGeneral Manager
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Mj , Gestion de l’hôtel
Anonymous,My team and I strive for higher scores and would love feedback on where we missed the ball....
par un voyageur
Publié le 5 août 2024 sur Expedia
Thermostat didn’t work in the room and the girl at the front desk didn’t seem to care. She also didn’t care that I was a gov’t employee and should have gotten a special rate.
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear Edward,Thank you for taking a moment to share your experience. Our team always strives to maintain fantastic service for our guests, and the fact that this isn't your perception of your stay is disheartening. Regarding the pricing issue, please know that we are limited in what we can change when it comes to reservations booked through a third-party site like Expedia, and any range alterations or refunds need to be facilitated by them. Rest assured, our team is looking into your issue with the thermostat, and we hope to improve your perceptions the next time your travels point you in our direction.Have a great week,SamanthaGeneral Manager
par un voyageur de MIAMI
Publié le 4 août 2024 sur Expedia
El elevador descompuesto por una semana y sin servicio de bell boy para subir las maletas….increíble y el desayuno lo retiran a las 9.30 muy temprano no hicieron el servicio al cuarto a pesar que se solicitó al room service. No lo recomiendo
Commentaires de Gestion de l’hôtel
7 août 2024 par General Manager, Gestion de l’hôtel
Dear Patricio,Thank you for staying with us and sharing your feedback. We regret the issues you encountered and appreciate your comments, which will help us improve. We look forward to offering a more seamless experience on your next visit.Have a great week,SamanthaGeneral Manager
par un voyageur
Excellent place to stay overnight.
Publié le 3 août 2024 sur HotelsWe arrived late but the desk staff was attentive and let us in immediately. Every staff person we talked to was extremely friendly. Pool was clean and warm. Will stay again.
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Dear Jason,Thank you for sharing your positive experience with us. We’re thrilled to hear that our attentive desk staff ensured a smooth late check-in and that every staff member you interacted with was extremely friendly. It's also wonderful to know you enjoyed our clean and warm pool. We look forward to welcoming you back to Holiday Inn Express Cedar Rapids (Collins Road) for another pleasant stay!Have a great week,SamanthaGeneral Manager
par un voyageur
Publié le 2 août 2024 sur Expedia
Staff was very friendly
Commentaires de Gestion de l’hôtel
6 août 2024 par General Manager, Gestion de l’hôtel
Dear Jill,Our friendly staff truly enjoyed hosting you and will be glad you appreciated their kind assistance. The next time you're in the area, please come back to see us at Holiday Inn Express Cedar Rapids (Collins Road)!Have a great week,SamanthaGeneral Manager
