Note fondée sur 945 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,7 Service et personnel
4,8 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 nov. 2024
Overall this hotel was incredible and we had a wonderful stay. My only complaint is that it’s been two weeks and I still have not gotten my damage deposit back. It is still “pending”! I have never had a hold take this long to be released. That is my only complaint.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
Thank you for taking the time to share your feedback! We're so glad to hear that you had an overall wonderful stay and that you enjoyed your time with us.We truly apologize for the delay in releasing your damage deposit. While most holds are typically released within a few business days after check-out, there can sometimes be unforeseen delays depending on your bank or payment provider.Please feel free to reach out to our team directly if you need any further assistance. We value your feedback and hope to welcome you back soon!
par un voyageur
Publié le 22 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!
par un voyageur
Publié le 20 oct. 2024 sur Hotels
Always a great stay!
Everyone is super friendly and helpful. Beds are so comfy and rooms are clean.
We always get a Lakeview room. The view is lovely especially in the Fall.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
Thank you for your wonderful feedback! We’re thrilled to hear that you always have a great stay with us. It's fantastic to know that our team’s friendliness and helpfulness, along with our comfy beds and clean rooms, contribute to your experience. We're glad you enjoy the Lakeview rooms—especially during the beautiful fall season! We look forward to welcoming you back soon!
par un voyageur
Publié le 20 oct. 2024 sur Expedia
What a beautiful setting for a beautiful hotel.
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
Thank you for your kind words! We’re thrilled to hear you enjoyed the beautiful setting and our hotel. Your feedback means a lot to us, and we hope to welcome you back soon!
par un voyageur
Publié le 16 oct. 2024 sur Expedia
The location is right on the side of the lake, which is quite beautiful and pristine. There are lots of places to walk and the room is quiet, clean and comfortable.
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
Thank you for your feedback! We're thrilled to hear that you enjoyed our beautiful lakeside location and found the surroundings perfect for walking. It's great to know that you found your room quiet, clean, and comfortable. We hope to welcome you back soon for another relaxing stay!
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
Thank you for your feedback! We’re glad to hear you had a nice stay. We hope to see you again soon!
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Great fall getaway.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
Thank you for your kind words! We’re thrilled to hear you enjoyed your fall getaway with us. We look forward to welcoming you back!
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
We are so pleased to see you enjoyed your visit to The Chautauqua Harbor Hotel. It was our pleasure to welcome you! We hope you will join us again soon!
par un voyageur
Publié le 12 oct. 2024
Pay the extra and get the lake view, otherwise its just a regular hotel.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
Thank you for choosing the Chautauqua Harbor Hotel for your most recent stay and for taking the time to send us your comments.
par un voyageur
We will be back!
Publié le 7 oct. 2024 sur HotelsWe loved the outdoor area. Great outdoor bar and putting green. Didn’t have a balcony but the view was beautiful and we had sliding doors to let the fresh air in.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Sam Franchina - Front Desk Supervisor, Gestion de l’hôtel
Thank you for your feedback! We’re thrilled to hear that you enjoyed the outdoor area, including the bar and putting green. It’s wonderful that you were able to appreciate the beautiful views and fresh air from your room. We hope to welcome you back soon for another relaxing stay!
