Note fondée sur 927 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2023 sur Expedia
The service is excellent.
I still have problem with my deposit after checker out on the 3rd of august,I am still awaiting for reimbursement after 18 days,no Word even the desk said not suppose to exced 3 days.
Now it's on manager hands after call.
No reason the customers has to find out but the responsability of the Hotel administration to handle that.
Await and See.
Commentaires de Gestion de l’hôtel
1 sept. 2023 par Mary Ann, Gestion de l’hôtel
Have you received your 100.00 hold?
par un voyageur de Sainte Adresse
Trés Bien
Publié le 26 juin 2018 sur ExpediaTrés Bien Impeccable pour une étape dans les Hampton
Commentaires de Gestion de l’hôtel
28 juin 2018 par Kris, Gestion de l’hôtel
Thank you for staying at the Holiday Inn Express in Stony Brook. It was our pleasure accommodating you, we look forward to assisting you again very soon!
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Management, Gestion de l’hôtel
Thank you for your wonderful review. We hope to see you again soon.
par un voyageur
Publié le 25 août 2024 sur Expedia
Check in was quick and easy. Staff is very helpful and professional.
Commentaires de Gestion de l’hôtel
26 août 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. We are delighted to hear that the staff was helpful and provided you with a professional experience. We hope to see you again soon.
par un voyageur de Albany
Publié le 25 août 2024 sur Expedia
We enjoyed a comfortable stay. The property is nice, staff was helpful, the rooms are spacious, clean and have all the amenities needed. The WiFi was tricky, they took away their cinnamon buns with the free breakfast but otherwise an overall great stay.
Commentaires de Gestion de l’hôtel
26 août 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. Your feedback is very important to us. We hope to see you again soon.
par un voyageur de istanbul
Publié le 23 août 2024 sur Expedia
Despite Our many Cleaning request of room no one care.
We stay till now 9 days. They did room cleaning only once .
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. We apologize that you did not receive cleaning service during your stay with us. Please contact a member of our management team if you would like to discuss further.
par un voyageur
Publié le 22 août 2024 sur Expedia
good
Commentaires de Gestion de l’hôtel
30 août 2024 par Management, Gestion de l’hôtel
Thank you for the wonderful review of your recent stay with us. We hope to see you again soon.
par un voyageur
Publié le 22 août 2024 sur Expedia
This is the most uncomfortable hotel I have ever stayed at! Not one chair in the room, lobby or outdoors had a cushion on it! The comfortable easy chair that used to be in the rooms is now a cheap dining room chair. The lobby is also furnished with low end seating. Outdoor furniture is plastic or wood, and not at all made for comfort. After being in the car for hours this is not what I expected.
It was so bad that I left. I called to ask how I check out, spoke to Zack who didn't offer a solution or help, and told me there was nothing to do since I was paid.
The Hotel denies receiving this call even though I have a call log and Zack did look up my room.
If you're looking for a comfortable stay, this is not it!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. Your feedback is very important to us. We apologize that you were not satisfied with the comfort of our furniture. If you would like to speak with a member of our management team, please contact the hotel directly.
par un voyageur
Publié le 22 août 2024 sur Expedia
We booked this hotel for 4 days. I was not happy that every day there was a different price for the room.
We were not happy about that. I will think twice about staying at a Holiday Inn.
Commentaires de Gestion de l’hôtel
22 août 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. Your feedback is very important to us, and we apologize that you were not happy with our pricing policies. Please contact the hotel if you would like to speak to a member of our management team.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Management, Gestion de l’hôtel
Thank you for taking the time to review your recent stay with us. We hope to see you again soon.
