Note fondée sur 278 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Manager, Gestion de l’hôtel
Hello Kayla,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. Your satisfaction is important to us as we strive to provide exceptional experiences for all our guests.
par un voyageur de Augusta
Publié le 27 sept. 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Toni,We appreciate your positive feedback and are delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your experience, and we hope to welcome you back in the future for another fantastic stay.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
If you want clean, keep looking.
You get what you pay for and I got a whole night of worrying about how I couldn’t step on the carpet without shoes on. If I could give zero stars for cleanliness, I would.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Manager, Gestion de l’hôtel
Hello Ellyn,We regret to hear about your dissatisfaction with the cleanliness of your room. Your feedback is valuable to us as we continuously strive to improve our services for all guests. We recommend guests contact our management directly to address any concerns during their stay.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nilaja, We're sorry to hear that your stay with us did not meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address any issues and make improvements. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Property is being used as long term housing and it appeared maybe 1/3 of rooms were being used that way. My room wasn’t filthy but needed paint. Biggest thing was no hot water so no shower. Sink filled with water while brushing my teeth and took a long time to drain.
I turned on the heater and 30 seconds later the smoke alarm was going off! Had to shut down the heater to make it stop.
Checked out after 1 night instead of 3 and they refused to communicate with Xpedia and so denied my refund. Unsat in every aspect.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Nathaniel, I'm sorry to hear about the challenges you encountered during your stay. We value your feedback and will address these concerns with our team for improvement. For any refund inquiries, please reach out to our management directly. Thank you for sharing your experience with us.
par un voyageur
Publié le 8 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Billy,We're happy to hear you had a great stay with us! We hope to welcome you back soon for another fantastic experience!
par un voyageur
Publié le 18 août 2024 sur Expedia
They advertise room service every day but that’s not true. Stayed there for a week and received room service only on the third day. Stayed at a lot of Super 8 motel, this one was the worst, and looked nothing like a normal Motel 8. Carpet in room was disgusting and the bed always felt wet like the linen hadn’t been dried all the way. Left a fan blowing on it the whole week but the moisture feeling never went away. Will never stay there again.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Jeffery, We regret to hear about your experience and appreciate your feedback. We recommend guests contact us directly during their stay with any concerns, so we can address them promptly. We strive to provide a comfortable and enjoyable stay for all our guests.
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 août 2024 par Manager, Gestion de l’hôtel
Hello Ryan,We're delighted to hear you had a perfect stay with us! We look forward to welcoming you back soon for another wonderful experience.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Micah,We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly with any specific feedback you'd like to share so we can address your concerns.
par un voyageur
Publié le 12 juill. 2024
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello Tracy,We are thrilled to hear that you had a wonderful experience at our hotel! If you ever decide to return, we look forward to welcoming you back with exceptional service and hospitality.
