Ratings based on 377 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 15, 2024 on Expedia
The bathroom was dirty
Comment from Hotel Management
Oct. 11, 2024 by Danielle, Hotel Management
On behalf of the Super 8 team, I would like to sincerely apologize for the negative experience you had. This is being addressed and as always, thank you for the feedback.
by A traveller
Posted Sep. 12, 2024 on Hotels
Comment from Hotel Management
Oct. 11, 2024 by Danielle, Hotel Management
Thank you for the feedback.
by A traveller
Posted Sep. 2, 2024 on Hotels
Comment from Hotel Management
Oct. 11, 2024 by Danielle, Hotel Management
Thank you for the feedback.
by A traveller
Posted Sep. 2, 2024 on Expedia
Everything ran pretty smooth. Would stay there again.
Comment from Hotel Management
Oct. 11, 2024 by Danielle, Hotel Management
Thank you for the feedback.
by A traveller
Posted Aug. 11, 2024 on Expedia
Didnt like the fact a stranger had a key to our room around 9 at night unlocked our door my husband stopped him went to the front was told the guy forgot what room he was in excuse me if im crazy that doesnt hold water he opened our door with a key so how does this happen wont be back and ill let others know as well
Comment from Hotel Management
Aug. 12, 2024 by Danielle, Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Central City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A traveller
Posted Aug. 9, 2024 on Expedia
Checkin in was fine and friendly.
Bedding was worn and bobbly. We slept on the top of the cover as we arrive late and were tired. On check out staff were in the office laughing and watching tv. They saw us leave but said nothing. I put the key in the basket and left.
Comment from Hotel Management
Aug. 12, 2024 by Danielle, Hotel Management
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Central City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
by A traveller
Posted Aug. 7, 2024 on Hotels
by A traveller
Posted Jul. 31, 2024 on Expedia
When I walked into my room there was a strong mildew smell I went and bought air fresheners and it still did not help. I took my shoes off and walked to the bathroom and the floor was soaking wet. I told the staff and the down grated me from a king sized bed with a jetted tub to a two queen size beds and refused and refund whatsoever. I have stayed at this hotel on several occasions but I will Never stay there again!
Comment from Hotel Management
Aug. 1, 2024 by Danielle, Hotel Management
On behalf of the Super 8 team, I would like to sincerely apologize for the negative experience you had. This is being addressed and as always, thank you for the feedback.
by A traveller
Posted Jul. 29, 2024 on Expedia
The refrigerator did not work; there were ants crawling in the refrigerator and beyond; the bedcover was worn; the hairdryer did not work - when I turned it on it sounded like it was going to explode, smelled like burning; loud vehicles in the middle of the night; could not get anyone's attention at checkout to let them know about the condition of the room; the coffee was watered down/weak; the facility overall lacked maintenance/care.
Comment from Hotel Management
Jul. 30, 2024 by Danielle, Hotel Management
On behalf of the Super 8 team, I would like to sincerely apologize for the negative experience you had. This is being addressed and as always, thank you for the feedback.
by A traveller
Posted Jul. 14, 2024 on Expedia
Comment from Hotel Management
Jul. 15, 2024 by Danielle, Hotel Management
Thank you for the feedback.
