Note fondée sur 373 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Expedia
Didnt like the fact a stranger had a key to our room around 9 at night unlocked our door my husband stopped him went to the front was told the guy forgot what room he was in excuse me if im crazy that doesnt hold water he opened our door with a key so how does this happen wont be back and ill let others know as well
Commentaires de Gestion de l’hôtel
12 août 2024 par Danielle, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Central City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
Checkin in was fine and friendly.
Bedding was worn and bobbly. We slept on the top of the cover as we arrive late and were tired. On check out staff were in the office laughing and watching tv. They saw us leave but said nothing. I put the key in the basket and left.
Commentaires de Gestion de l’hôtel
12 août 2024 par Danielle, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Central City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
par un voyageur
Publié le 7 août 2024 sur Hotels
par un voyageur
Publié le 31 juill. 2024 sur Expedia
When I walked into my room there was a strong mildew smell I went and bought air fresheners and it still did not help. I took my shoes off and walked to the bathroom and the floor was soaking wet. I told the staff and the down grated me from a king sized bed with a jetted tub to a two queen size beds and refused and refund whatsoever. I have stayed at this hotel on several occasions but I will Never stay there again!
Commentaires de Gestion de l’hôtel
1 août 2024 par Danielle, Gestion de l’hôtel
On behalf of the Super 8 team, I would like to sincerely apologize for the negative experience you had. This is being addressed and as always, thank you for the feedback.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The refrigerator did not work; there were ants crawling in the refrigerator and beyond; the bedcover was worn; the hairdryer did not work - when I turned it on it sounded like it was going to explode, smelled like burning; loud vehicles in the middle of the night; could not get anyone's attention at checkout to let them know about the condition of the room; the coffee was watered down/weak; the facility overall lacked maintenance/care.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Danielle, Gestion de l’hôtel
On behalf of the Super 8 team, I would like to sincerely apologize for the negative experience you had. This is being addressed and as always, thank you for the feedback.
par un voyageur
Publié le 14 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Danielle, Gestion de l’hôtel
Thank you for the feedback.
par un voyageur
Publié le 5 juill. 2024 sur Expedia
Super Clean Super 8 When reno’s are done this place will have a pool!👍👍👍
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Danielle, Gestion de l’hôtel
Thank you for the feedback. We value your business and hope to accommodate you in future visits to the area.
par un voyageur
Publié le 29 juin 2024 sur Expedia
Refrigerator in room did not work so my food went bad construction was going on materials in the hallways pool did not work some kind of funk on the shower curtain
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Danielle, Gestion de l’hôtel
On behalf of the Super 8 team, I would like to sincerely apologize for the negative experience you had. This is being addressed and as always, thank you for the feedback.
par un voyageur de Columbia
Publié le 24 juin 2024 sur Expedia
Canceled reservations
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Danielle, Gestion de l’hôtel
Thank you
par un voyageur de Columbia
Publié le 24 juin 2024 sur Expedia
Canceled reservations
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Danielle, Gestion de l’hôtel
Thank you
