Note fondée sur 92 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 juill. 2024 sur Expedia
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Very Nice place! Owner is hands on and very friendly as well as his staff
par un voyageur
Meh
Publié le 22 juill. 2024 sur HotelsThe entrance was beyond confusing. No one available to check in or take payment. Ended up trying to call the lodge and it just went to the machine over and over. Just weird. The room was comfortable tho.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Concerned staff member , Gestion de l’hôtel
Signage is everywhere to get checked in. Payment in full is required in advance to even book one of the guest rooms so I wonder if you even had the right location???. With this being an ‘anonymous’ guest review, we don’t even know the whole story and who this was??Did you show up or call during business hours? Have the right location?
par un voyageur
Help!
Publié le 28 juin 2024 sur HotelsHotels.com you allowed us to book a hotel that was closed on the day we booked. They're always closed on Tuesdays. Our credit card had been charged $165.89 from Jun 11. Can you help us out with this? I have left voicemail for them but have not heard back.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Frustrated Manager , Gestion de l’hôtel
Please contact Hotels.com and/or Expedia as soon as possible. A 2 out of 10 rating on a place you haven’t even stayed at or dealt with directly is unacceptable. This unfortunate matter has nothing to do with this location itself. Hours and days of operation are clearly posted on website. We also agree and have never contested cancellations that have gone through third party booking services in a reasonable manner. Plus our guest rooms are still open 7 days a week even with the restaurant and bar being closed on Monday and Tuesday.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Property is very outdated. Halls and rooms smelled damp and moldy. Walls are thin in the rooms. Overpriced in my opinion.
Staff is outstanding and friendly.
Commentaires de Gestion de l’hôtel
10 juin 2024 par Management , Gestion de l’hôtel
Thanks for the compliment on the staff. Unfortunately everything is overpriced nowadays including our insurances and taxes which forces us to do price increases to keep up on overhead. We will speak with our daily housekeeping team to check into any odors and thanks so much for visiting us
par un voyageur
Publié le 28 mai 2024 sur Expedia
I wasn't sure what to expect since the property is older and rustic, but I was pleasantly surprised to find that the rooms and bathroom seem to have been recently remodeled and were both very clean. The staff was friendly and the food and drinks at the restaurant were great. They even have a little breakfast room where you can grab stuff to take back to your room, or where ever. The grounds are pretty, the front sits on a golf course, and the lake is at the back of it. There is no lake access though and you can barely even see it through the trees., My only complaint is the maid service was MIA and we didn't have enough towels or toilet paper. We had to track down toilet paper and the front desk wasn't open due to it being a Monday/holiday, which seemed odd. The restaurant is also closed on Mondays.
par un voyageur
Publié le 21 mai 2024 sur Expedia
Not very organized
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Concerned , Gestion de l’hôtel
Not very specific. We are a busy restaurant, a busy bar, a busy venue, a busy taproom and have 26 busy guest rooms. ???
par un voyageur
Publié le 17 mars 2024 sur Expedia
Zero handicap accessable
Commentaires de Gestion de l’hôtel
17 mars 2024 par Management , Gestion de l’hôtel
You must have the wrong location because we do have handicap accessible areas. Please ask a manager or a staff member for help before posting a review when you go places
par un voyageur
Publié le 18 févr. 2024 sur Expedia
Last minute booking and so glad we chose the lodge! So quaint and cozy and remarkable and friendly staff.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par Owner , Gestion de l’hôtel
Glad you could make it and we look forward to seeing you again. Thanks for the kind words
par un voyageur
Publié le 4 déc. 2023 sur Expedia
Property was beautiful, bed was comfy and, large room and it was quiet. The only thing I didn't like was the heat wasn't on when we arrived and it was about 30* in there. Took a long time to heat up that big room. We sat with our coats on for at least 20 minutes.
