Ratings based on 162 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 27, 2024 on Expedia
This was my first time in Cha Am / Hua Hin in the last 10 years. I was so impressed with Ace of Hua Hin. The property is beautiful, clean andstylish. Staff are so prompt and friendly. They have can-do attitudes and always said yes to my request no matter big or small. I highly recommend this hotel. As a person who worked in many five-star resorts and above, I will be back again next time I will stay attached the pool access room.
Comment from Hotel Management
Jan. 28, 2024 by Sompong, Hotel Management
Dear Khun Theeraporn,Thank you very much for spending the time to share us about your experience at Ace of Hua Hin Resort. We are very glad that you had a pleasant stay and we hope that you will give us the opportunity to serve you again in the future.Sincerely,Sompong YimyamGeneral Manager
by A traveller
Posted Jan. 21, 2024 on Expedia
Was a long way from the Hua Hin center, remote so you need some transport. Excellent resort, clean , great facilities, staff, food .. pool , etc.
If you want to walk to bars , restaurants , cafes this is not for you.
Three lovely sea food restaurants walking 10 mins along the beach.
Comment from Hotel Management
Jan. 24, 2024 by Sompong, Hotel Management
Dear Grant,Thank you so much for taking the time to let us know your feedback. We appreciate for your kind review and we hope that you will give us the chance to welcome you again soon.Sincerely,Sompong YimyamGeneral Manager
by A traveller
Posted Aug. 5, 2023 on Expedia
โรงแรมดีมาก ทำเลดี ติดหาด อาหารเช้าเยอะมาก เรามีลูกอายุแค่ 2 เดือนไปด้วย ที่โรงแรมมีเครื่องนึ่งขวดนม กับกะละมังอาบน้ำให้ยืม รวมถึงเตียงเด็กด้วย และยังฝากแช่นมกับไอซ์แพค ประทับใจสุดๆ แต่ทางเดินจากห้องพักไปหาดจะงงๆ นิดนึงตามดีไซน์ โดยรวมประทับใจค่ะ
Comment from Hotel Management
Aug. 5, 2023 by Sompong, Hotel Management
เรยน คณ Kornnika,ขอขอบพระคณเปนอยางสงทกรณาสละเวลาเรยนแจงประสบการณ การเขาพกและเขยนรวว 5 ดาวนใหกบ เอซ ออฟ หวหน รสอรทของเราครบ กระผมและทมงานหวงเปนอยางยงวา จะมโอกาสไดใหบรการอกในโอกาสอน ๆ ตอไปในเรว ๆ นนะครบ ขอแสดงความนบถอสมปอง ยมแยมผจดการทวไป
by A traveller
Nice Hotel
Posted May 11, 2023 on HotelsThe concierge and restaurant staff are all very friendly & helpful.
Hotel experienced power tripped for at least 2 hours each during heavy rain on 9 & 10 May 2023. I was told it was due to strong winds that caused the trees to damage the cables.
Comment from Hotel Management
May 12, 2023 by Sompong, Hotel Management
Dear Guest,Thank you so much for taking the time to let us know your feedback. We appreciate for your kind review and apologize for some inconvenience during stay.We hope that you will give us the chance to welcome you again soon.Sincerely,Sompong YimyamGeneral Manager
by A traveller
Posted May 3, 2023 on Expedia
Comment from Hotel Management
May 25, 2023 by Sompong, Hotel Management
Dear Guest,Thank you so much for taking the time to let us know your feedback. We hope that you will give us the chance to welcome you again soon.Sincerely,Sompong YimyamGeneral Manager
by A traveller
Very spacious rooms
Posted Apr. 28, 2023 on HotelsComment from Hotel Management
Apr. 29, 2023 by Sompong, Hotel Management
Dear Guest,Thank you so much for taking the time to let us know your feedback. We appreciate for your kind review and we hope that you will give us the chance to welcome you again soon.Sincerely,Sompong YimyamGeneral Manager
by A traveller
Posted Apr. 9, 2023 on Expedia
Lovely room but no sunbathing at pool access Breakfast always cold but a variety on offer No umbrellas or sunbed mattresses apart from on the sala so only comfortable sunbathing for 4 couples Pool furniture old and in need of repair The hotel is lovely and rooms very nice but lots of steps up and down so not for me
Comment from Hotel Management
Apr. 9, 2023 by Sompong, Hotel Management
Dear Antony,I would like to thank you for taking the time to provide us with your feedback regarding your stay with us. Your comments are most valued in helping us to improve our services in the future.It is regrettable that your stay with us did not meet your expectations. Our aim is to ensure that associates are trained and improve their service to our guests. Please rest assured that the Department Head concerned has been briefed. Please accept our sincere apologies for having missed the opportunity to impress you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.Sincerely,Sompong YimyamGeneral Manager
by A traveller
Posted Aug. 13, 2022 on Expedia
It was a good hotel to stay in and will come back
Comment from Hotel Management
Aug. 19, 2022 by Sompong, Hotel Management
Dear Zi Hui,Thank you so much for your kind review & cherishing our resort. We appreciate for the feedback and we hope that you will come back to stay with us again when your travels bring you back to Hua Hin-Cha Am area.Sincerely,Sompong YimyamGeneral Manager
by A traveller
Posted Feb. 27, 2021 on Expedia
Need to call bell boy service 3 hours before check out. They very slow and not communicate as well.
Comment from Hotel Management
Mar. 12, 2021 by Benjaphon, Hotel Management
Dear Valued Guest,
I would like to thank you for taking the time to provide us with your feedback regarding your stay with us. Your comments are most valued in helping us to improve our services in the future.
It is regrettable that your stay with us did not meet your expectations. Our aim is to ensure that associates are trained and improve their service to our guests. Please rest assured that the Department Head concerned has been briefed.
Please accept our sincere apologies for having missed the opportunity to impress you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
Sincerely,
Benjaphon Angseangtham
General Manager
by A traveller
Posted Oct. 26, 2020 on Hotels
