Note fondée sur 889 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
Hôtel qui convient pour une étape, mais vieillot, moquette au sol, salle de bain et produits de toilette minimalistes, petit déjeuner plus que réduit.
Commentaires de Gestion de l’hôtel
21 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Sylvie,Thank you for sharing your thoughts. We’re pleased our hotel suited your needs for a stopover. We appreciate your observations regarding the decor, carpeting, and minimalist amenities. Your feedback is invaluable as we strive to elevate our guest experience.
par un voyageur
Petit déjeuner très simple, aspec un peu vieillot
Publié le 19 août 2024 sur HotelsCommentaires de Gestion de l’hôtel
21 août 2024 par Sophia CSR, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your comments and apologize that the breakfast and the décor did not meet your expectations. Your insights are valuable to us as we strive to enhance our offerings and refresh our ambiance.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
I've stayed in several La Quinta's in the past and to be honest they were hit or miss. I was hoping this one was a hit and to my delight it was the best La Quinta I have ever stayed in. It was extremely clean, staff was very pleasant, and breakfast was really good. Thank you!
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Mary,Your gracious feedback is immensely appreciated! I am delighted to hear that your stay surpassed your expectations and that you consider it the best La Quinta experience to date. It brings us great joy to know you found the accommodations impeccably clean, enjoyed the breakfast, and encountered our pleasant staff. We eagerly anticipate the opportunity to host you again and to provide you with another exceptional experience.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ed,I appreciate your feedback and value your perspective. Thank you for choosing to stay with us, and we hope to have the opportunity to improve your experience and earn a higher rating in the future.
par un voyageur
Publié le 4 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Bruce,Your perfect 10-rating is greatly appreciated! We prioritize your satisfaction, and we're delighted to know you had an outstanding experience with us. Thank you for selecting our services, and we look forward to welcoming you back in the future!
par un voyageur de Overland Park
Publié le 1 oct. 2024 sur Expedia
There was an electric cord running across the hallway in front of the breakfast room. Also I thought the room 134 might be moldy. It also seemed humid even when AC was on.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Jane,Thank you for your valuable feedback and the 4/5 rating. We sincerely apologize for the inconvenience caused by the electric cord in the hallway and any discomfort you experienced in your room. Your concerns regarding humidity and the potential for mold are important, and we will investigate these issues promptly to ensure a safe and pleasant environment for all our guests.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The remodeled room was beautiful. The room was clean and I appreciated getting clean towels each day. I would prefer to have my bed made for the maids, but no big deal. I appreciated the yogurt, fresh fruit and hot coffee on the breakfast buffet. The hot items are not that good...we passed on the breakfast.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Richard,We're delighted to hear you enjoyed the remodeled room and appreciated the cleanliness and daily fresh towels. While we're glad you liked the yogurt, fresh fruit, and hot coffee at breakfast, we regret that the hot breakfast items didn't meet your expectations. Your feedback is valuable, and we will work on improving our offerings. We hope to welcome you back soon!
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Benjamin,Our team is delighted to have provided you with suitable accommodation for your trip here. We are happy to see this awesome 5-star rating and we hope to welcome you back again before long.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
after checking in and getting directions to our room, I was informed that "there is no elevator" and no offer of a first floor room. While I'm not visibly handicapped, climbing stairs is very difficult. I found this situation unacceptable and will never stay at this location again.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Cynthia,This is certainly not the experience we aim to provide our guests, and we deeply regret the inconvenience you faced. We will speak with our team to ensure that similar incidents are prevented in the future. Our team hopes to have the opportunity to provide you with a better stay.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Property ok, food ok, service was good, fitness area was horrible, pool was closed.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Dan,We greatly value your business and appreciate your feedback. Your comments about the parts of your stay that you enjoyed, as well as areas where we can improve, will help us enhance the experience for you and other guests in the future. We hope to welcome you back soon.
