Note fondée sur 314 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Everything was fine except for the dirty bath tub.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par H Bhatia, Gestion de l’hôtel
"We appreciate you for staying with us and for your valuable feedback. We are glad that you liked most of the things, but we understand that you did not like the bathtub. We have already taken action with the appropriate department to ensure that this issue will not occur in the future.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par H Bhatia, Gestion de l’hôtel
Thank you very much for the positive rating. We truly appreciate your support and are thrilled to hear that you had an amazing experience with us. We always strive to provide quality service and guest satisfaction. We look forward to welcoming you back soon.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par H Bhatia, Gestion de l’hôtel
We're truly sorry to hear that your experience at our hotel wasn't up to par. We strive to provide exceptional service, and we regret that we fell short this time.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par H Bhatia, Gestion de l’hôtel
We appreciate you for staying with us, and we are very happy to have made your stay great. We hope to see you again.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
very friendly staff, room is clean and no smell. Definitely right place to stay
Commentaires de Gestion de l’hôtel
14 sept. 2024 par H Bhatia, Gestion de l’hôtel
We truly appreciate you for staying with us and allowing us to show our hospitality. We are excited to see you again.
par un voyageur
Publié le 30 août 2024 sur Expedia
Staff were not very welcoming, short answers and kind of crappy. The breakfast offerings were crap; cold cereal was the only offering. The property was in ok repair, but it would be nice if they had benches outside the entrances for smokers.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par H Bhatia, Gestion de l’hôtel
We appreciate you for staying with us and for your valuable feedback. We are sorry to hear that we didn't meet your expectations and standards. I will definitely share this with my staff to improve the guest experience.
par un voyageur
Publié le 30 août 2024 sur Expedia
Four falls
Commentaires de Gestion de l’hôtel
1 sept. 2024 par H Bhatia, Gestion de l’hôtel
We appreciate you for staying with us. We hope you will give us another chance to make your stay comfortable again.
par un voyageur
Publié le 29 août 2024 sur Expedia
The place is old and looks it. The breakfast choices are very limited. The staff, however, are good, friendly and helpful.
Commentaires de Gestion de l’hôtel
30 août 2024 par H Bhatia, Gestion de l’hôtel
Thank you for choosing to stay with us. We are constantly striving to improve our quality and guest satisfaction & your feedback helps us to do that.
par un voyageur
Publié le 27 août 2024 sur Expedia
Not a terrible place to stay but wreaked of weed and cat pee.
Commentaires de Gestion de l’hôtel
30 août 2024 par H Bhatia, Gestion de l’hôtel
"We appreciate you for staying with us and for your valuable feedback."
par un voyageur de PITTSBURGH
Publié le 25 août 2024 sur Expedia
This is my second time here. The keys to the door were not working. After going back and forth to front, the staff said i don't know how to use the keys( l travel a lot, so haha). The bathtub was super dirty. Was not expecting anything much as far as breakfast goes. Overall bad experience. It was only for one night, so i dealt with it.
Commentaires de Gestion de l’hôtel
26 août 2024 par H Bhatia, Gestion de l’hôtel
Dear Khyati,The room was rented all week before your check-in without any issues. When our staff came to see how you were inserting the key, he found you were using it upside down & our staff member corrected you & made it work. Though we apologize for the inconvenience.
