Ratings based on 13 Guest Reviews

Hear it directly from our travellers
4.7 out of 5
4.7 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 6, 2024 on Expedia
Comment from Hotel Management
Sep. 6, 2024 by Miss Touny, Hotel Management
Thank you very much.
5 out of 5
by A traveller

A little bit of paradise!

Posted May 6, 2023 on Hotels
I loved this hotel in Champasak. It was so tranquil and friendly. Loved going to the back garden and sitting on the Mekong river to read. The staff were friendly and so helpful. The food was amazing, with a good mix of western and local food. I would definately recommend this little gem of a hotel for pure relaxation and enjoying your time in Laos. Visiting Wat Phou early in the morning was a must, and I would have liked to visit Si Phan Don, but that was expensive as I was by myself so I will plan that for next time as its another 2-2.5 hours away. They have a good mix of bedroom styles, and I had a suite which had a very comfy bed and a seperate lounge area so I could watch the goings on along the street. The prices for everything were in USD, which is fine but things are more expensive overall here compared to other parts of Laos I have visited. This I can understand as everything has to be brought into the region. I would recommend that the hotel considers putting in a swimming pool in their back garden, as this would be a fantastic bonus based on the heat/weather. After exploring its so nice to have a cooling dip, or a lovely area to chill with a good book. Thank you to the wonderful team for such a beautiful stay and experience in Champasak!
Comment from Hotel Management
Jun. 8, 2023 by Owner of Residence Bassac, Hotel Management
Thank you so much for your kind words about Residence Bassac! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide top-notch service and comfortable accommodations for all of our guests, so it's always rewarding to receive positive feedback. We hope to welcome you back to our hotel again soon, and please don't hesitate to let us know if there's anything we can do to make your next stay even more enjoyable. Thanks again for choosing Residence Bassac!
5 out of 5
by A traveller

Posted Oct. 10, 2019 on Expedia
Comment from Hotel Management
Nov. 12, 2019 by The management, Hotel Management
Thank you very much
4 out of 5
by A traveller

Posted Feb. 14, 2019 on Expedia
Quiet location very friendly- good food. Probably the best property in the area other than going over to the island.
Comment from Hotel Management
Mar. 31, 2019 by Ronald General Manager, Hotel Management
Dear Anonymous, Thank you for your splendid review of our property. We look forward to welcoming you back to our hotel and restaurant. Kind regards, Ronald General Manager
4 out of 5
by A traveller

Posted Jan. 4, 2019 on Expedia
Nice property but not on the River. Restaurant limited too much to western food although excellent. No television. Wifi very good. Excellent manager. Close to center of town and not too far from Wat Pho
Comment from Hotel Management
Jan. 10, 2019 by Ronald, General Manager, Hotel Management
Dear Anonymous, Thank you for your kind review. Our rooms with view on the river are currently undergoing renovations and will be completed around March 2019, however, I hope you did get to enjoy the view from our Sala on the Mekong, open for breakfast, lunch and dinner. Due to the issues that come with satellite connections, all of our rooms are outfitted with smart-tv's, which can be connected to Youtube, Netflix and Amazon Prime. I am pleased to read that you enjoyed our restaurant. Regarding the selection, our restaurant is specialized in Lao and Mediterranean cuisine. We currently serve 35 Western dishes and 26 Lao Dishes, excluding specials. With the number of Lao cuisine restaurants in the street, and lack of foreign cuisine, we feel it is important to showcase our Mediterranean selection. We look forward to welcoming you back to our hotel and restaurant in the future. Kind regards,
5 out of 5
by A traveller

Posted Mar. 2, 2020 on Expedia
Albergo molto molto carino con una persona (indiana) che lo gestisce in modo eccezionale. Essendo di madre lingua inglese non ci sono problemi di comunicazione e ci ha fornito supporto e indicazioni per un piacevolissimo soggiorno
4 out of 5
by A traveller

Posted Jan. 25, 2020 on Hotels
Village Calme, très calme ...
Comment from Hotel Management
Jan. 29, 2020 by La Direction, Hotel Management
C'est toute la beauté du Laos ;-)
5 out of 5
by A traveller

Posted Jan. 17, 2020 on Hotels
Comment from Hotel Management
Feb. 6, 2020 by Owner, Hotel Management
Thank you :-)
5 out of 5
by A traveller

Posted Jan. 14, 2020 on Expedia
Großartige Terrasse am Mekong. Herzliche Freundlichkeit. Sehr gut organisierte Managerin. Gute Küche. Schöne Zimmer.
Comment from Hotel Management
Jan. 17, 2020 by Apeksha and her team, Hotel Management
Vielen Dank für Ihre sehr positive Meinung. Wir wünschen Ihnen einen schönen Aufenthalt in Laos. Herzliche Grüße Die Geschäftsleitung.
4 out of 5
by A traveller

Posted Dec. 21, 2019 on Expedia
Comment from Hotel Management
Jan. 3, 2020 by The management., Hotel Management
Thank you very much. Warm regards