Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Operations Manager, Gestion de l’hôtel
Dear Usha Barwale, Thank you for taking the time to rate our service. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us. Regards,Atul KatochOperations ManagerThe Fern Residency, Chandigarh
par un voyageur
Publié le 18 mars 2024 sur Expedia
par un voyageur
Publié le 8 janv. 2024 sur Expedia
Good for short stays. Property is old so rooms are not that great.
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Atul Katoch - Operations Manager, Gestion de l’hôtel
"Dear Mr. Abhishek, We appreciate your feedback regarding your stay with us. It's great to hear our accommodations are well-suited for shorter visits. We do understand that the age of our property may impact the overall impression of our rooms. Our team strives to maintain the charm of our establishment while ensuring cleanliness and comfort for our guests. We are continuously looking for ways to improve and update our facilities to enhance the guest experience. Your input is valuable, and we're taking your observations into consideration as we plan for future renovations and updates. We hope you'll consider returning to see the improvements we make. If there's anything specific you'd like to recommend or if you have additional insights you'd like to share, please feel free to reach out to our staff directly. Your satisfaction is important to us, and we look forward to the opportunity to exceed your expectations in the future. Regards,Atul KatochOperations ManagerThe Fern Residency, Chandigarh"
par un voyageur
Publié le 29 oct. 2023 sur Expedia
par un voyageur
Publié le 28 mars 2022 sur Hotels
Very untidy rooms, not at all worth any penny
Commentaires de Gestion de l’hôtel
7 avr. 2022 par Atul Katoch, Gestion de l’hôtel
Dear Guest,
We take this opportunity to thank you for taking out your precious time for writing such a detailed feedback.
We deeply regret the inconvenience caused to you during your recent stay with us.
We have noted your valuable feedback and assure you that corrective measures shall be initiated with immediate effect.
Kindly be assured that we respect and value all our guests equally, we sincerely apologize if this has not reflected in our service delivery.
We look forward to welcome you to The Fern Residency, Chandigarh in the near future with an assurance of better and improved services.
With Best Regards,
Atul Katoch
Hotel Manager
par un voyageur
Publié le 5 mars 2022 sur Expedia
Nice exp
Commentaires de Gestion de l’hôtel
7 avr. 2022 par Atul Katoch, Gestion de l’hôtel
Dear Guest,
It was sheer pleasure to have you at The Fern Residency, Chandigarh & we are thankful to you for sharing your valuable feedback.
We were glad to read that you had an overall pleasant stay with us & particularly value the hotel & its facilities.
Your appreciation of our service is very inspiring and will motivate us to scale greater heights of excellence.
We value your patronage and look forward to welcome you again.
With Warm Regards,
Atul Katoch
Hotel Manager
par un voyageur
Publié le 21 févr. 2022 sur Expedia
par un voyageur
Publié le 8 nov. 2021 sur Expedia
par un voyageur
Publié le 2 oct. 2021 sur Expedia
The room given to us was smelling very foul,some sewage type of smell was coming from the bathroom and the bed ,we asked to change or refresh the room but it was not done , we had a very bad experience staying there, due to the smell we had to check out early.
Commentaires de Gestion de l’hôtel
12 oct. 2021 par Atul Katoch, Gestion de l’hôtel
Dear Guest,
We take this opportunity to thank you for taking out your precious time for writing such a detailed feedback.
We deeply regret the inconvenience caused to you during your recent stay with us.
We have noted your valuable feedback and assure you that corrective measures shall be initiated with immediate effect.
Kindly be assured that we respect and value all our guests equally, we sincerely apologize if this has not reflected in our service delivery.
Please accept our sincere apologies and we look forward to welcome you to The Fern Residency, Chandigarh in the near future with an assurance of better and improved services.
Regards,
Atul Katoch
Sales Manager
par un voyageur
Publié le 17 août 2021 sur Hotels
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